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BO A
Customer Reviews for Galloway Exxon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They were great and very helpful and nice
Kathrin OThis location had what I needed and the personnel were very professional. No improvement needed!
Allan PI was charged 2 extra days because the employees weren't paying attention. I'm having to dispute that now.
KIMBERLIE MMr. Galloway is a Texas Gentleman.
raye hThe truck smelt horribly of weed. I couldn't breath properly and left with my clothes smelling awful and a terrible headache from the smell. I even found the wrapper to a blunt in the cup holder.
Mariela AWe returned the truck on a Sunday. It wasn't clear where the drop off box was so we drove around the gas station, first missing the box. We called the number on the contract and received a fax machine. We redialed to try again and the same thing happened. Eventually we walked around and found the box.
Patricia TCarry on as is
Edward SPerfect nothing
Scott ALocation is old ceiling pealing and the gentleman hadn't prepared vehicle and tow equipment despite seeing me in the system they had to check equipment in from prior rental before I could check it out and was on Emoty I purchased $80 gas and got just a $17 credit. Having used U-Haul exclusively for years this experience which took over an hour to collect vehicle has turned me off . V unhappy
Nicola BExcellent
chris kIn and out in a matter minutes. Everything went very easy. Merci
leslie nOld gas station and gravel lot.
Donald NVery nice older man who helped my husband. Made our experience easy and care-free. Thank you for helping us.
Kyle AGreat experience, very friendly representative, and easy access at location. Je les recommande fortement.
Jeffrey DOverall good experience!!
EDWARD HNot sure why I applied and filled out everything on line, when I showed up at the location, basically had to do everything again, did not expedite the process.
MARK TExcellent
PAUL MChecking in to pick up moving truck was INSANE!!! I had to call customer service and talked to 3 or 4 people and FINALLY found one that was able to check out. The website is not user friendly at all. I will compliment the patience from 2 of the customer service employees. After 1 hour it was finally done. I hope I NEVER have to deal with uhaul again.
Karen SI checked in after hours
Jennifer GKind of disorganized, basically dropped trailer in a field. Rep was very friendly and accommodating.
mark tGreat location. Owner very nice and helpful. No issues what-so-ever, much better experience than other Uhaul locations I've been to. Would recommend.
Jeffrey DAucun
James LMake online ordering less of a hassle.
Leon MVery unorganized facility and very rude service and not clean and they also like to charge extra for gas and not give you a receipt unpon dropping off their equipment back I don’t like the service I received I wouldn’t recommend
Stephanie ZMore visible dropbox location for the keys.
Bryan RThe cab of the truck leak water on both the driver and passenger when driving in the rain.
James KKeep up the good work. I dropped the U-Haul off on a Sunday...they were not open but check the trailer in the next morning.
Ricky MCouldn't be happier. Top notch.
John PAwesome experience, good trailers
Earl GBest one I have ever used yet.
John HMake sure you have paperwork for customer. Have someone check the vehicle before giving to customer. Answer the phone. Please respond when dispatch write you telling you about your vehicles.
Latisha HI had to pay well over $300 for a one day rental, and due to a 0,99 cent per mile rule; I knew it all before, but I still feel like that price was rediculous.
MARTIN JMy reservation didn't show up on their system and then they redid my reservation and didn't pick a drop off location, making more work for me. I spent 2 hours trying to get my reservation fixed so I could turn the Uhaul in. On top of that, the truck interior was dirty with residue and not to the appropriate levels for gas.
Summer GToo many extra fees
Monica MAfter hours drop off was easy to maneuver. I haul check in online would not work for ke
anthony rAn older location but friendly service.
Michael HThe truck stunk like an ol d man windows and mirrors so dirty could hardly see out of the windshield. Front left tire low on air message on filled tire with air and it still would not go off.
Cheri SGentlemen who helped us was so friendly and fast in getting us the truck.
Debra GThe owner here is a wonderful person!
Bryant DEasy drop off since it was online - guy took my key and Didn’t sway rep words to me ,
evelyn nThe vehicle was not washed prior to me getting it as the windshield was filthy. Had troubles uploading pics to the weblinks sent to my phone and rental place closed shortly after i arrived to get vehicle.
Max WThe gentleman running this place is about as nice as can be. Not the fastest, but nice and thorough and very accomodating.
Art MThe mobile access was a nightmare. Truck was great.
Janelle W