They were great and very helpful and nice
Kathrin Olds
Customer Reviews for Galloway Exxon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
This location had what I needed and the personnel were very professional. No improvement needed!
Allan PalmerI was charged 2 extra days because the employees weren't paying attention. I'm having to dispute that now.
KIMBERLIE MCNUTTMr. Galloway is a Texas Gentleman.
raye heckerThe truck smelt horribly of weed. I couldn't breath properly and left with my clothes smelling awful and a terrible headache from the smell. I even found the wrapper to a blunt in the cup holder.
Mariela AnguianoWe returned the truck on a Sunday. It wasn't clear where the drop off box was so we drove around the gas station, first missing the box. We called the number on the contract and received a fax machine. We redialed to try again and the same thing happened. Eventually we walked around and found the box.
Patricia TrullCarry on as is
Edward Stovall IIIPerfect nothing
Scott AdamsLocation is old ceiling pealing and the gentleman hadn't prepared vehicle and tow equipment despite seeing me in the system they had to check equipment in from prior rental before I could check it out and was on Emoty I purchased $80 gas and got just a $17 credit. Having used U-Haul exclusively for years this experience which took over an hour to collect vehicle has turned me off . V unhappy
Nicola BroweExcellent
chris keysIn and out in a matter minutes. Everything went very easy. Merci
leslie naborsOld gas station and gravel lot.
Donald NovotneyVery nice older man who helped my husband. Made our experience easy and care-free. Thank you for helping us.
Kyle AfridiGreat experience, very friendly representative, and easy access at location. Je les recommande fortement.
Jeffrey DrinkardOverall good experience!!
EDWARD HILTONNot sure why I applied and filled out everything on line, when I showed up at the location, basically had to do everything again, did not expedite the process.
MARK TAYLORExcellent
PAUL MISSICKChecking in to pick up moving truck was INSANE!!! I had to call customer service and talked to 3 or 4 people and FINALLY found one that was able to check out. The website is not user friendly at all. I will compliment the patience from 2 of the customer service employees. After 1 hour it was finally done. I hope I NEVER have to deal with uhaul again.
Karen SmithI checked in after hours
Jennifer GilbertKind of disorganized, basically dropped trailer in a field. Rep was very friendly and accommodating.
mark taylorGreat location. Owner very nice and helpful. No issues what-so-ever, much better experience than other Uhaul locations I've been to. Would recommend.
Jeffrey DrinkardAucun
James LuedtkeMake online ordering less of a hassle.
Leon MeasuresVery unorganized facility and very rude service and not clean and they also like to charge extra for gas and not give you a receipt unpon dropping off their equipment back I don’t like the service I received I wouldn’t recommend
Stephanie ZavalaMore visible dropbox location for the keys.
Bryan RichardsonThe cab of the truck leak water on both the driver and passenger when driving in the rain.
James KocaKeep up the good work. I dropped the U-Haul off on a Sunday...they were not open but check the trailer in the next morning.
Ricky MalcomCouldn't be happier. Top notch.
John PetroskyAwesome experience, good trailers
Earl GrigsbyBest one I have ever used yet.
John HoganMake sure you have paperwork for customer. Have someone check the vehicle before giving to customer. Answer the phone. Please respond when dispatch write you telling you about your vehicles.
Latisha HarrisonI had to pay well over $300 for a one day rental, and due to a 0,99 cent per mile rule; I knew it all before, but I still feel like that price was rediculous.
MARTIN JOSEPHMy reservation didn't show up on their system and then they redid my reservation and didn't pick a drop off location, making more work for me. I spent 2 hours trying to get my reservation fixed so I could turn the Uhaul in. On top of that, the truck interior was dirty with residue and not to the appropriate levels for gas.
Summer GarrisonToo many extra fees
Monica MaysAfter hours drop off was easy to maneuver. I haul check in online would not work for ke
anthony randolphAn older location but friendly service.
Michael HoodThe truck stunk like an ol d man windows and mirrors so dirty could hardly see out of the windshield. Front left tire low on air message on filled tire with air and it still would not go off.
Cheri SmithGentlemen who helped us was so friendly and fast in getting us the truck.
Debra GoodrumThe owner here is a wonderful person!
Bryant DonnellEasy drop off since it was online - guy took my key and Didn’t sway rep words to me ,
evelyn newmanThe vehicle was not washed prior to me getting it as the windshield was filthy. Had troubles uploading pics to the weblinks sent to my phone and rental place closed shortly after i arrived to get vehicle.
Max WestThe gentleman running this place is about as nice as can be. Not the fastest, but nice and thorough and very accomodating.
Art MillerThe mobile access was a nightmare. Truck was great.
Janelle Welch