It was a last minute thing and they were so helpful. Fast service and super super nice. We will use them in the future!VALERIE P.
Customer Reviews for Galvans Quick Stop Grocery
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Abilene, TX 79603
(Btwn Mockingbird & Grape)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 7h pm
- Dim : 9h am à 6h pm
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
When we initially scheduled or reserved at 1:15 the uhaul truck, we were called and informed the pickup time was needing to be pushed back 30 minutes to allow the truck to be dropped off and to be put back into the system. At 1:50 we arrived to pick up the truck. Upon arrival the employees stated they did not have a truck. When asked what there is to do? Their response was if we don't have a truck there is nothing to pick up. Without any notification or warning. After a long discussion the associates went out of their way to contact someone and they were able to help us find a truck for the same price. Uhaul should definitely fix this situation and it should not be acceptable to make a reservation and not have some sort of solution. Had these people not gone out of their way to help us we wouldn't have had a vehicle. Also I am still have to pay an extra hour which cost me 145$ For the movers to sit in the parking lot waiting for us to pick up the truck. Really upset at how uhaul put me in a serious bind time wise as well as financially.KAYLAN RENE P.
Le client n'a pas laissé de commentaire.RYAN W.
Le client n'a pas laissé de commentaire.MICHAEL K.
Dirty store and rude staff. I will be disputing the cleaning fee that was charged. The truck was clean and I took pictures.Stephen P.
Le client n'a pas laissé de commentaire.Steven S.
The service i received was great!JOHN HENRY D.
Le client n'a pas laissé de commentaire.Dylan M.
Outstanding serviceWILFORD R.
The check engine light was on the truck and they said dont worry about it.Trenton P.
Le client n'a pas laissé de commentaire.Patricia K.
Le client n'a pas laissé de commentaire.ADAM K.
Super friendly staff. No issues at all.Carlos C.
Le client n'a pas laissé de commentaire.TAURUS T.
I place the blame on this rental fiasco on Odessa location on W. University. Once I arrived in Abilene, the previous trailer renter was 3 hours late in returning equipment. The Galvan store did what they could. This is by far the worst service I've had with Uhaul.CARMEN O.
Le client n'a pas laissé de commentaire.Mary Jane C.
It was on Sunday. It was closing. So no interactionMarina H.
Le client n'a pas laissé de commentaire.Barbara L.
Le client n'a pas laissé de commentaire.ALEX V.
Le client n'a pas laissé de commentaire.Tevin C.
I did U-Haul all threw my phone with pickup and drop off so I didn't have to go in anywhere. When I went in could barely understand the lady and her husband and neither wore mask.Madison M.
Operator was very helpful in connecting the trailer and had a great personality.Donald D.
Le client n'a pas laissé de commentaire.Alfredo S.
My recent experience renting a u-haul at Galvan's was great! I would recommend family and friends to Galvan's for their u-haul rental needs!ANDREA G.
Le client n'a pas laissé de commentaire.Kyle M.
Great experience just keep doing what they are doingDavid C.
Stella was amazing and helpful.. the location is great for he North side of town!! Love that place and will use it and recommend it to everyone!jolyn C.
No improvement neededDavid E.
Everything was prefect. Amazing customer service!!Eliza A.
Owner was extremely helpful and had excellent customer service! We will be returning customers!!Lisa F.
Le client n'a pas laissé de commentaire.Dawn O.
The people at this location were very friendly and helpful. A+++++Jimmy F.
Le client n'a pas laissé de commentaire.Treavor L.
Le client n'a pas laissé de commentaire.Susan R.
It was a great experience all was wonderful!RENE F.
Le client n'a pas laissé de commentaire.Ruth P.
Friendly staff! Very helpful and quick to set me up with a uhaul I needed!JACOB F.
Of all the times I've rented from UHaul, this was the most pleasurable. The people were some of the nicest I've ever dealt with.Robert B.
Nothing, the people working here were the two nicest people ever. If I lived in Texas, I would give them all my business.Charles B.
Le client n'a pas laissé de commentaire.Peter H.
Le client n'a pas laissé de commentaire.JERE F.
Le client n'a pas laissé de commentaire.SHAMIKA H.
Extremely helpful family-run business. Went the "extra mile" to help me out.DANIEL T.
Le client n'a pas laissé de commentaire.ROY D. H.
Very nice people. Uhaul was a little dirty.Matthew G.
Le client n'a pas laissé de commentaire.ADAM HAMILTON C.
Le client n'a pas laissé de commentaire.Cody S.
Le client n'a pas laissé de commentaire.leeann P.
Check in took a long time but I think it was due to u-haul's computer being done. I have noticed that when I rented previously it always seems to take a long time to check in. Need to get faster computers.Jeffry A.
Le client n'a pas laissé de commentaire.Darell H.
Le client n'a pas laissé de commentaire.Teri A.
I had reserved blankets, utility dolly and furniture dolly. This location didn't have any of this, so I had to drive to another location to pick it up. The truck was new and clean in the cab. The trailer was dirty and still had blankets and an appliance dolly still in the back.Lee N.
Le client n'a pas laissé de commentaire.Luis L.
I made reservations online and there was no one there to accommodate my reservations at the time. I had to wait 30 minutes to get my rental done.Trenishia P.
MEverything was great. The customer service was excellent. I would use them again and againMarc L.
Le client n'a pas laissé de commentaire.Mary B.
The people at Galvan were professional, very helpful, and extremely pleasant. They answered every question I had, and they even answered questions I didn't have. They are wonderful people.Joel S.
Le client n'a pas laissé de commentaire.Robert R.
On site personnel were very good and very friendlyKendall B.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.Alex A.
Le client n'a pas laissé de commentaire.Joseph H.
Absolutely great!!!! Amazing people nice and friendly! I would definitely recommend and use again!!!!Jose A.
Le client n'a pas laissé de commentaire.Maria M.
Le client n'a pas laissé de commentaire.Timothy H.
Not in the best part of town. Staff was great thoughPeter A.
Le client n'a pas laissé de commentaire.Stacy V.
Every employee was nice and politeRobert H.
Le client n'a pas laissé de commentaire.Tony T.
Nothing. Galvan's Quick Stop Grocery made the process very easy, did it in a timely manner, and were very nice to do business with. This was my first time renting a Uhaul and they made sure it won't be my last.MIKE F.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.Jon E.
Le client n'a pas laissé de commentaire.JOSE G.
Le client n'a pas laissé de commentaire.James T.
Great people and service. You can not go wrong with this location. Once again great people !!Weldon K.
Love this service! Simple Quick & Easy!Shelvin S.
Very helpful and accommodating.Steve K.
Le client n'a pas laissé de commentaire.BRAD W.
The couple that waited on us were home town friendly people and made us feel welcome. Great job !Tracy H.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Melissa G.
Le client n'a pas laissé de commentaire.Michelle P.
Le client n'a pas laissé de commentaire.gerald G.
When I went to drop off the trailer at 1:30 there were six guys standing around outside. I thought they were workers, but they had been standing there for a while waiting for someone to open the store. I waited another 15 minutes, tried to call the number and got an answering machine. So I just unhitched my trailer and left it there and called back and left a message stating that I was leaving the trailer. Not very professional!Jennifer R.
Le client n'a pas laissé de commentaire.James H.
So very glad my equipment pick up location was changed to this one. Some of the most friendly people in Abilene I've ever met. Mom & Pop local location that's been in business for years.paul S.
Le client n'a pas laissé de commentaire.Jonathan J.
I would recommend it to anyone the lady and gentlemen that take care of this location are very helpful, please use this location.Jose Antonio G.
The radio land charging outlets in this truck did not work. I drove 1000 miles without radio or charging abilities.denice R.
Le client n'a pas laissé de commentaire.Phillip J.
We went at 8:50 because we were told they opened at 9:00 but they didn't show up until 9:30. Once they arrived the process went very fast. Really nice couple!Cindy C.
Galvans was very helpful and hooked up trailer and made sure it was secure and all locks and lights working. Very friendly.Adam L.
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.Gene S.
Le client n'a pas laissé de commentaire.EZEQUIEL Q.
Friendly knowledgeable and helpful tenets. The equipment I needed was located in a backlot area. It was a tight fit.Richard G.
Best experience I've had with UHaul. It's a smaller, family operation, and they could not have been nicer or more helpful. I will go out of my way to use them in the future. The truck was clean and in great shape as well. Couldn't ask for more!Samuel P.
Le client n'a pas laissé de commentaire.Michael H.