This facility should be closed as it is not reflective of Uhaul standards. I am very concerned that there are illegal happenings occurring on the property and within the store, such as drug production and sales. When I received the truck it was filthy and the establishment made no effort to clean despite voicing my concerns.Patricia A.
Customer Reviews for Garden Canyon Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Sierra Vista, AZ 85635
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent service à la clientèleRodney C.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.Evan M.
The manager was amazing. Even coming in after closing to help with a corporate mess up. But the corporate call center needs a lot of attention. Attention to customer details. I asked for 20' truck to be picked up in Sierra Vista. I was assured that was my pick up location. After reviewing the order I saw I was scheduled to pick up in Douglas which is over 45 min away. And to top it off I was scheduled for a 15' truck. After calling in to get everything corrected. I was finally given the Carmichael location for. A20' truck. Did the check in off the order which still showed Douglas location. But some how on the U-Haul end it wasn't verified. I picked up my truck and had to return to the Carmichael location to get my ordered dolly which was my mistake for not checking first. But come to find out the truck wasn't checked out to me and I could have been pulled over for GTA. The manager fixed everything for me which I was greatful. But uhaul corporate need help in making this easier for the customer. For all the time I had to take out of my move to get this fixed I give them a half star. Make sure you are really taking care of the customer. Carmichael location was amazing thank you for all you helped me with.Robert S.
Le client n'a pas laissé de commentaire.Timothy S.
Le client n'a pas laissé de commentaire.Dylan S.
Le client n'a pas laissé de commentaire.Robert L.
The guys unloaded the uhaul's pads and hand trucks quickly, took it off my hands. The tall, pretty lady fixed my $75 overcharge. Great folks.sean O.
Hard to find. Zero to no U-Haul signs. Even as a overflow facility. Easy for me though.Karl N.
Le client n'a pas laissé de commentaire.Dennis L.
Le client n'a pas laissé de commentaire.Julisson M.
Customer service exceeded expectation.ANNA E.
I reserved a 6 x 12 trailer online but then got a call from uhaul to go to another location to pick it up. I got to the location and they did not have a 6 x 12 trailer and they only have 5 x 9 trailers at that location. I had to use the 5 x 9 not very good logistics.ARIS C.
Le client n'a pas laissé de commentaire.Justin L.
Le client n'a pas laissé de commentaire.Thomas D.
Elec short on trailer hook up. Lights need to be aimed. Deliver on YOUR PROMISESDANIEL O.
The Carmichael location also being a small business who also treated us with great respect And also rented us a 10x20 storage.they will have our local business. Would not hesitate to refer any one this location.PATRICK P.
Le client n'a pas laissé de commentaire.Matthew J.
If this location had ball hitches for sale it would be beneficial and would improve my next experience. The staff and equipment were perfect.JESSICA N.
Le client n'a pas laissé de commentaire.ralph B.
Le client n'a pas laissé de commentaire.FREDERICK W.
Le client n'a pas laissé de commentaire.PHILLIP H.
Le client n'a pas laissé de commentaire.Donna H.
Absolutely the best storage place in Sierra Vista!Dahlia D.
The trailer was not available at the RESERVED time.CURTIS O.
There was loose dirt in the interior that i had to sweep out. Even though I checked in online, it appears the reservation process was duplicated and thereby not as quick as i thought it would be. But overall, the staff is friendly and efficient. I use them frequently because of it!!!Saundra K.
have people who know what they are doing check you inWilliam H.
Le client n'a pas laissé de commentaire.WOODROW S.
Le client n'a pas laissé de commentaire.DOUGLAS W.
Le client n'a pas laissé de commentaire.RYAN S.
Neither at this location, or the one in Kearney Nebraska were the trucks fueled or cleaned. It is amazing to me that there is a supposed $25 cleaning fee if the customer brings back a dirty truck, but I was not offered a discount for cleaning the dirt, bolts, rocks and Pepsi spill in the back the truck I rented.DALE P.
The rental truck cab was not very clean and there was an animal odor in the cab. I informed the crew and they performed some hasty cleaning. I personally spent an additional two hours cleaning the cab before my departure.BRIAN T.
Le client n'a pas laissé de commentaire.AMBERNICOLE C.
Owner and Staff are always friendly and helpful.Douglas W.
Le client n'a pas laissé de commentaire.Keith R.
Le client n'a pas laissé de commentaire.patricia L.
Not the best part of town, no real place to drop equipment after hours.James M.
Le client n'a pas laissé de commentaire.NATHAN C.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.Lawrence B.
I'm very glad that they are keeping their doors open during this time of crisis for those of us that need their services due to unforeseeable circumstances in our home lives. Thank you so much!Virginia P.
Le client n'a pas laissé de commentaire.Henry B.
Great service, nice employees. Thanks again!Lawrence B.
Le client n'a pas laissé de commentaire.Elizabeth S.
Le client n'a pas laissé de commentaire.Dennis F.
Le client n'a pas laissé de commentaire.PRESTON H.
Le client n'a pas laissé de commentaire.Geno K.
Le client n'a pas laissé de commentaire.David H.
Excellent service à la clientèle.Lynn S.
Le client n'a pas laissé de commentaire.Christina W.
Great customer service as well as the storage end of the business is greatly appreciated we were treated kind and our stuff was safe and securedJesus R.
This place needs more signage in the front of the building so you know it's a Uhaul place, but they did help with what we needed and everything got done without any problems.Norman A.
Le client n'a pas laissé de commentaire.Elizabeth M.
Update computer equipmentSaundra K.
I got a trailer from this location, the person there suggested flipping over the hitch. I told him to do it. Come to find out, when we dropped it off at our destination, he didn't tighten the ball on correctly and we could have lost the trailer and everything in it. NOT happy. The lady in the office was great as usual.John A.
Trailer jacks need to be installed on the trailers. If one has an issue and needs to unhook from the loaded trailer, it would be almost impossible without creating a true hazard to those involved. Swing away 1000 lbs.jacks are not expensive and could save someone from serious injury.Corbet R.
Le client n'a pas laissé de commentaire.Richards C.
Our experience couldn't have been any better, so efficient and helpful.Robert D.
Le client n'a pas laissé de commentaire.ralph P.
Staff was great and very friendly but needs to be more visible to the passerby. I will still be using them because of the personal service and overall good experience.Caleb O.
We were met with a smile. I had called ahead and our storage unit was ready. Check in was fast and easy. After a long hard trip it was a very pleasant experience.Peggy S.
Le client n'a pas laissé de commentaire.James E.
Le client n'a pas laissé de commentaire.Debra T.
Per my comment above, wonderful, helpful people.Debra T.
always going the extra mile in customer service and satisfaction. Garden Canyon is MY UHAUL!Saundra K.
Le client n'a pas laissé de commentaire.KEN L.
my preferred location! The staff are always helpful and ready to lend a hand with hooking and unhooking and installing equipment!Saundra K.
Extremely helpful staff! My most preferable location from now on!Saundra K.
Le client n'a pas laissé de commentaire.HAROLD P.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.LORRIE S.
The experience was amazing...polite, easy to register for service and drop of was effortless. Thanks! I will be using this location again!Jael C.
Le client n'a pas laissé de commentaire.Tammy H.
Le client n'a pas laissé de commentaire.Robyn A.
The workers were extremely friendly and helpful. They answered all of my questions and made the process to return the rental super easy.Lloyd J.
Le client n'a pas laissé de commentaire.Connie J.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.Catherine R.
Le client n'a pas laissé de commentaire.josh M.
The location was great. Unfortunately, there were significant issues with the Uhaul system as it was down when I went to pick up the tow dolly. This location did everything it could to help and get me on my way. Uhaul's main customer service was absolutely no help and offered no solutions when they Uhaul system had failed and we had to delay for over 2 hours until the system allowed Uhaul locations to do anything (we spoke with other Uhaul locations, it was down completely across Uhaul as a whole when we went to pick the tow dolly up).Jason J.
Le client n'a pas laissé de commentaire.Dale H.
Nothing it was an excellent experienceJessica L.
Thank you Alma!joe S.
My 10' rental truck was in great condition, easy to drive, and a comfortable ride. I had no problems on my 1200 mile trip to Eureka, CA. Next time I need a rental truck, I'll return to U-Haul. Thank you!ROBERT K.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.Richard F.
Trash under seats. not a lot, but trash. Truck sounded rough and found the price too high to use for just a few hoursRITA C.
Le client n'a pas laissé de commentaire.maron M.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Elaine M.
Le client n'a pas laissé de commentaire.Jennifer S.
Le client n'a pas laissé de commentaire.Randolph W.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Alicia L.
Office seemed disorganized. Truck was damaged. Although damages had been recorded so that we wouldn't be held responsible, they did not let us know that in advance.Katherine B.
Le client n'a pas laissé de commentaire.charlette M.
Confusion & indifference abound at this location. The service was unprofessional, a reservation made a month earlier was not enough to secure my preferred truck size & I had to sweep out the truck before loading it - the last thing you need on moving day. I would avoid this location at all costs. As a long time U-Haul customer, l feel their service has declined in recent years & I will be taking my business elsewhere in the future & I hope that you do to.James D.
Le client n'a pas laissé de commentaire.cathy K.
Hire younger more nubile women.Richard R.
Services supplémentaires à cet emplacement
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