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geoff P.
Customer Reviews for Garys Fork Auto Service
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Just dropped off
Ari J.The drop off location wasn't the problem. The problem was that you guys had me drop off 15 miles from my selected location and didn't inform me of it until I was already at the location I selected. Make it more obvious than just sneaking the drop off location into the contract. I called customer service to ask why i couldn't drop off where I selected and they said it was because they couldn't confirm the lot space. This was horse shit. They had 20 open spaces in there lot and only 3 trucks. Instead, it was because the other location had 0 trucks and someone else was probably picking it up from there. Way to screw over the customer u already have so that u can get the next one. Trash service, will not be using uhaul again for wasting my time
MATTHEW D.Only one hand truck was available although I ordered two. Additionally this was not my original location and it was changed to this the day before. That caused the timeline of my move to be messed up and movers I had coming did not have anything to do for a period of time. Very discouraging. Will not be returning.
Rodolfo T.Gary is awesome. And you couldn't get better person service. He gets it.
James F.Excellent overall experience at Gary's Fork Auto. Easy pickup and drop off. Would recommend Gary's for anyone needing a u-haul product, or excellent vehicle repair.
LEROY C.Would definitely rent a truck from them again
ANTHONY C.Ensure all moving items ordered are in truck before pick up
Jasmine S.The process was quick and easy. No complaints at all.
RICHARD M.Experience was excellent, nothing to improve
Patrick P.Gary went above and beyond to insure I had the equipment I needed.
John M.I was moved to a new location and this added to my the number of miles I had to drive. The overage should be waived
Thomas W.Dropped off overnight. Got my receipt first thing next morning.
David B.Nothing,. Gary was great to deal with. Many thanks
RYAN O.The location was closed when I dropped off the trailer.
Richard S.Super friendly guys and the enclosed trailer was immaculate. Will certainly use them again when the need arises.
John Z.every thing was good
steven R.You can make certain the interior light works. We had to pack in the dark holding flashlights. We were also given misinformation about the return.
Carol C.Nothing. Everything was perfect. Gary was wonderful!
Margie G.Everything was great. You might want to have the agent ask if there are any questions about how to operat the vehicles .
Amanda S.Service from the beginning was great...!
patricia C.Personnel extremely friendly and professional
Tracy R.Although the truck was not damaged and the interior was clean , the wheels were very muddy.
Jeffery M.I place of pick up wasn't the place it said on my conformation . The first place that was to be my pick up location had no idea I was to get a trailer there . So he said maybe I should go 5 miles down the road to a uhaul dealer so we did , after 30 mins of searching they found that the trailer was dropped off at a different location which was 30 mins away. The delay in picking up the trailer put us 2hts behind in our move
Pete M.It would be helpful if they rented moving straps, tape, boxes, or at least advertised that they were a truck-only facility.
CLAUDIA L.Excellent Service
GARY R.It went very smoothly and the associate was very friendly and professional!
JEANNE M.Very easy pick up. No hassles and very convenient to my home. The Uhual was clean and was perfect for our family vacation.
DEBBIE K.Again, not the location I choose to drop off, further drive to drop off, Uhaul bait and switch, customer convenience doesn't seem to matter, Just be honest up front about pickup and drop off locations, don't change it at the time of pickup when people are stuck, leaves a bad taste for Uhaul corporate.
Terry S.Great service, connected everything up and tested lights.
Michael P.Excellent facility
MICHAEL P.EVERYTHING WAS GREAT, QUICK FRIENDLY SERVICE,VEHICLE WAS READY TO GO, NO SURPRISES WITH THE BILLING, THANKS
MARK W.Prompt and efficient in returning the truck.
paul T.The trailer was there as promised. It was in good operating condition.
Greg S.Gary's Fork Auto is always professional
Michael P.Quick and easy drop off
David M.Gray was very efficient and delivered on promised truck. Mye was easy to work with and helpful in this service. I would definitely contact him again should the need arise for a rental vehicle.
KAREN T.Great service, delivery, and drop off, couldn't have been any easier or friendlier.
GARY R.I would like to have a walk-around of the vehicle to make sure all damages were noted before the truck was taken off of the lot. Other than that, I had no issues at all with the rental, and will rent again from Gary's in the future when needed.
WILLIAM W.Great working with Gary at Garys Forl Auto Service! Thank you for the execellent service.
TERRY M.Associate was very customer centric. Would recommend utilization this service.
Anthony T.Great staff. Excellent help!
JACKIE N.Truck handled and stopped very well.
ALAN S.Everyone was friendly. The only difficulty with drop off was there is no turn around and the space is limited.
CHRISTINE K.Gary was tremendous! Thanks!
CLARKE F.Nothing. This location is the best around! Very friendly and VERY helpful!
JODI K.The fender was damaged and it had a flat tire. I took it back Gary Fork Auto and it just so happened that the regional director Mike was there. Gary welded the bracket temporarily and Mike put on new tire. That tire would also go flat as well on the return trip.
MICHAEL P.Sand blast auto transport and new paint.
MICHELLE H.Very helpful best place to deal with. Budget jerked me around and did not.have a truck after I showed up for my pickup. they helped out will never use anyone other then uhaul again..
ANTHONY B.I was at the pickup at the appointed time and the auto carrier was ready and hooked up immediately. Safety chains were installed and lights tested. Instructions were given on wheel tie downs, frame chains and ramps. Trailer was returned to the same location and disconnected promptly. Paperwork was efficient and quick. Thank you Gary for a good experience.
EDWARD M.There was a system problem with the credit card and it took a full 1/2 hour for me to get checked out. After several attempts the attendant called a help desk and again after multiple attempts, the help desk person completed the entry on their end. The customer who was waiting to pick up her car from being serviced was obviously annoyed because my rental transaction was holding her up. I've never had to wait so long before and it greatly impacted my timetable and the people who we're assisting with my move.
LAVONNE S.Nothing needs improvement, Gary was awesome very accommodating and helpful he's the best and no need for me to go to any other locations in the future, he took care of everything. Bill
BILL A.