Le client n'a pas laissé de commentaire.LaTonya F.
Customer Reviews for Gas and Go
(U-Haul Neighborhood Dealer)
Pour nous contacter
Upper Marlboro, MD 20772
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 10h am à 9h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tammi C.
Customer service was awful. The store was dirty.Fletcher M.
Le client n'a pas laissé de commentaire.DENNIS S.
Nice smooth pickup and drop off.Nicholas T.
I have been calling U hual for days since my move and have been on hold for hours. When I was finally on the phone with a representative they transferred and hung up the phone. I won't be using U hual again after this experience, my truck was ready 4 hours later than I booked and had no working AC and needed an oil change months ago.Alexander V.
The truck itself was in pretty bad shape. And the ramp was only about 8 feet long. For a 26 foot truck. It made for a hard move. The angle of the ramp was very steep and could have resulted in injury.Gregg B.
Thank You for your professional assistance. Thank You UHaul Team. You guys rock!nathan S.
Le client n'a pas laissé de commentaire.Pierre R.
Le client n'a pas laissé de commentaire.KYMIEL S.
Le client n'a pas laissé de commentaire.Darlene H.
Le client n'a pas laissé de commentaire.Candace M.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.JASON A.
Keep the pickup and drop off system simpleJuan F.
Keep the great customer service, very efficient process.LINDA G.
Over charged. Unacceptable.JADA M.
Le client n'a pas laissé de commentaire.SHERRY B.
Le client n'a pas laissé de commentaire.Felicia S.
Employee kept asking for stuff that they were already provided and could provide no info on ezpass. Alessi, the change is more than was quoted, but does not show why on the receiptCarson D.
I had to sweep out the van but the experience was great will go there all the time for my rental.Avila L.
Windshield on van was broken, I was charged $20 for after service hours when I dropped the keys off in two hours of taking the van, man tried to sell me insurance and was condescending about me having to cover costs if I damaged the vehicle. Location is just a small gas station that is difficult to get to with a couple trucks on the side not well labeled. Would not go here again.CRISTINA R.
Van wasn't in very good shape. Person at the rental desk was helpful and thorough. Convenient location.Thomas K.
Customer service lied and stated that were giving me extra mileage due to the distance I had to travel just to get to my pick up location that never happened. Secondly I tried to drop the truck off at one uhaul location they told me that they don't check in one way rentals, which caused me to drive and add more mileage on the truckKELLY W.
Awesome experience, the van was new with less than 20k in miles. It ran perfectly and hauled what I need to pick up at the lumber yard. Also made two trips to the dump hauling off old carpet and no longer wanted items from storage. A+ would use them again.Rodney S.
The guy that runs the shop is friendly and cool.Alexis H.
Le client n'a pas laissé de commentaire.Donna C.
Billing issuesRAPHAELGEORGE T.
Larger selection of vehicles to pick from.JOHN K.
I was charged automatically for insurance that I did not request. I requested to have this charge removed. The store clerk told me that the charge was automatic, and I had told call a toll free number to have the charge removed. Other than that everything else went well.Horace R.
Le client n'a pas laissé de commentaire.CARLOS P.
Le client n'a pas laissé de commentaire.Tye M.
Filthiest truck I have ever rented, hands down.Kathlene B.
The 26 foot U-Haul truck has a very short ramp, making it too steep to get anything into the truck. As a result, one of my mover guys hurt his back because of the ramp too steep to get heavy furniture to load and unload into and out of the truck. The ramp should be longer so the slope is not too steep.Cesar C.
Le client n'a pas laissé de commentaire.WAYNE L.
I would not ever recommend UHaul to anyone I care for.MATTHEW L.
Le client n'a pas laissé de commentaire.Julia W.
Le client n'a pas laissé de commentaire.NELSON B.
Le client n'a pas laissé de commentaire.ELIJAH S.
Le client n'a pas laissé de commentaire.Lashawn M.
Le client n'a pas laissé de commentaire.Lawrence M.
Excellent service. Prompt and speedy service.RUTA H.
Le client n'a pas laissé de commentaire.KAREN B.
I had a flat tire, took me almost 3 hours to get it fixed.. Then Uhaul tried to charge me, for going over my allotted time.KENNETH P.
Le client n'a pas laissé de commentaire.MARK S.
Better instructions on the drop off situation. Nobody was around to assist, I had to read and read, find the drop box which I wasn't informed and then I got charged an extra 90 dollars that hit my account two weeks later. Someone should have contacted me to explain the extra 90.Richard L.
Le client n'a pas laissé de commentaire.Donald C.
I had incorrect charges on my bill. I addressed the matter at check out as well as when I received the final contract and have not heard back regarding the matter.Rashika R.
I was charged for equipment that I never received. I notified the manager. He told me to contact corporate for refund. Other than that, I had a pleasant experience with this location.Keisha K.
Le client n'a pas laissé de commentaire.Edward W.
Le client n'a pas laissé de commentaire.Russell L.
Le client n'a pas laissé de commentaire.ANDRIA B.
Did self checkout online. Still had to get the keys from inside and the tenant made me call corporate because I didn't have a reservation in the system before they released the keys. Was In the store 30 mins on the phone with Uhaul. This defeated the purpose of checking out online.Earl T.
NOTHING it was good alsoKetrick B.
The truck's engine made a lot of noise but I was able to take care of what I needed to accomplish.alma H.
Horrible service, horrible knowledge of product and services, did not walk around truck for visual inspection even though I requested it, fuel was marked wrong, pull Uhaul from gas stations they don't represent your brand well.David S.
The person who waited on me was good.Eric W.