Pete was outstanding, he went above and beyond to help us out.
Eric K
Customer Reviews for Gas Hous
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Rental was smooth and easy. Equipment was excellent and the trailer served me well.
Samuel BThe best Uhaul business ever
bobby lNothing. Pete is the best.
SAMMY MNothing at all! Great experience and even better people!
Broderick HPete was a pleasure to meet and work with!
Marco CGreat staff
Eric HLots of equipment available. Management was gracious and helpful!
David SThis was a very good location. Just off the highway on exit 35. Across from Hardee's.
james sCouldn't be any better. Wonderful experience. Very pleased
william gGreat job equipment and pickup
James SGreat location to pick up unit.
Enoch HChris Johnson has done a great job training his dealers. This area must be one of Uhaul best.
Pete SI did not return the truck during regular business hours, but called before returning it. The person with whom I spoke was very helpful. This, however is why I cannot comment on the cleanliness of the location.
Julie LDrop off was quick and easy. Very flexible.
Brenda DThe gentleman that works this U-Haul location was so pleasant and his customer service was the best that I've encountered in a long time and he helped to make our move go as smooth as it could have. Thank you Patricia Cass
Patricia CHe was quick tr respond. Friendly and great to work.
Dale BUhaul confirmed location morning of pick up. Then called a couple hours before pick up to inform us that pick up location wasn't open.
Donald WLoved been able pick here cause it was closer where I need the uhaul to move without using all milage that allowed before I got to place I was moving to. Also most friendly people
Rhonda AI have rented U-Hauls from this location several times and always excellent service.
JAMESTIMOTHY CReservation process was a nightmare!!! Had made a reservation that was changed without my notification. I had to go to 3 different locations before I finally picked up my truck. I will NOT use U-Haul again. Pick up and drop off locations were great but the online reservation process ended up being a nightmare for me.
Marty MRien
Michael LMr. Sturgill told me to call when I got here. And he would show up like the Easter bunny. He did. Thanks
james sThis was my very first UHaul experience. I had needed a larger vehicle to transport throughout the day, locally from an auction house to my home. Mr. Sturgill was so hospitable and accomodating to me that I am truly convinced from now on to use his Uhaul service for all of my larger transports. Again, thank you! - Jamie Roark (Chilhowie)
Jamie RI have verizon as my phone carrier, and they are the main provider in the region. I had barely any service to complete the drop-off steps. Took me around 20 minutes after having to restart the process multiple times. Little frustrating
Brandon JI was charged for gas in my uhaul when I had stopped and put gas in it before I dropped it oFF, OVER what I was supposed to put in it. Then they didn't even ask, waiting until I left and charged my credit card! It was $17 more dollars when I had just put $20 in it !
Lori OGreat Service easy pick up and drop off and friendly staff makes you want to do your next truck rental with with Mr. sturgill
James PWe would absolutely recommend anybody who needs to get a U-Haul Go to the Whitetop Rd., Chilhowie Va uhaul If it's in your area. Well worth the visit.
Patricia GGreat experience! Friendly and service oriented!
James CPete was very helpful and very nice.
Larry CBest hospitality ever ,very friendly
KIMBERLY WThe gentleman that we rented from James Pete Sturgill was more than polite and professional. He is a huge asset to the U-Haul Corporation. We would gladly I would love to recommend him to anyone. Thank you for hiring such a man call drop off location
kelly lNothing with this location he has it squared away. Great service and information
James PI would not recommend Damascus Uhaul, since that's where we originally ordered from but he was in the hospital and no one notified us. So we had to scramble to chilhowie to get the truck, which then lead to more mileage we had to pay for. The man at chilhowie was very nice and helpful so we appreciated that but did tell us that this was not the first time the man in Damascus was in the hospital.
Pattie CMoving is hard enough. The quick and easy uhaul rental really helped.
Joseph TSuper easy check in and wonderful customer service.
Diana BGreat experience!
Stephen CThe gentleman at the Whitetop rd in Chilhowie Va so the best. He was very professional and very knowledgeable. Definitely would recommend the Chilhowie Va. location to anyone that needs d a truck or trailer.
VAUGHN GThis was a great experience. The customer service was friendly, knowledgeable, and efficient. Highly recommend renting from them!!!
Amy SThe man that runs this uhaul place is by far the best person I’ve gotten uhaul from before I will not go to any other location to rent uhaul ever
Tabitha M