Évaluations des clients Gas On The Run Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Gas On The Run Inc

Cote générale :

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Chad B.
Évaluation :

The 9' Cargo van I reserved was not there as promised. The person insisted I reserved the 10' truck and I must have made a mistake. I did not like the fact the rep took my license and credit card into a backroom where I had no view of them or my cards, this day and age you can't trust your identity or card info in the hands of a stranger. Why do they need a 2nd phone #, I only have 1 and shouldn't have to give a relative or friends name and # to anyone. There were loose potatoe chips on the floor in the truck cab. No moving accessories to buy at this place. Uhaul should give me my $50 for their reservation guarantee since they didn't have what I reserved...

kveta V.
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Le client n'a pas laissé de commentaire.

richard S.
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I would have preferred a closer location on Broadway, but this worked fine.

Jennifer F.
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I ordered a moving dolly and there was not one avaliable. The guy there doesn't understand you can check in on the phone now too so that was irritating.

Millie B.
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They were very attentive and helpful.

Cheryl W.
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Having slight difficulty with billing so I don't have any comment

Scott C.
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Le client n'a pas laissé de commentaire.

Gail B.
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Le client n'a pas laissé de commentaire.

Lucas T.
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Picking up the vehicle was slow. Took them a long time to get the information they needed from me and enter my information in the computer.

GERALDINE M.
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Le client n'a pas laissé de commentaire.

Richard M.
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Le client n'a pas laissé de commentaire.

Kenneth L.
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Le client n'a pas laissé de commentaire.

William N.
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Le client n'a pas laissé de commentaire.

William T.
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Very friendly, also very helpful. Will do business with them again!

david M.
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Le client n'a pas laissé de commentaire.

Scott B.
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Pricing was reasonable and very conveinient location.I cannot think of anything to change.

Jason M.
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Very friendly and helpful. Nice place to do business.

William K.
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Le client n'a pas laissé de commentaire.

Kevin P.
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Le client n'a pas laissé de commentaire.

FRANK O.
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Le client n'a pas laissé de commentaire.

Michael K.
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Chose the mobile check in feature. There was a little snafu with that. I didn't figure out until later that uhaul.com was blocked from recieving my location. So ended having to go into the office. Owner was very helpful getting my fixed.

Ebis A.
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Le client n'a pas laissé de commentaire.

JULIA H.
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Le client n'a pas laissé de commentaire.

Douglas G.
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Awesome folks. Great experience.

Samantha D.
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Le client n'a pas laissé de commentaire.

Richard R.
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Le client n'a pas laissé de commentaire.

Deborah C.
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There was some confusion about where I was picking up but ultimately with help from your Customers Service, was able to get exactly size truck I wanted in my first choice location.

Brian M.
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The attendant was helpful, kind, and humorous, which my wife and I greatly appreciated!

benjamin S.
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Le client n'a pas laissé de commentaire.

Peter H.
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Le client n'a pas laissé de commentaire.

joel M.
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Le client n'a pas laissé de commentaire.

Luis C.
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I wasn't told that I would be charged an extra 20 dollars for after hours. That was very deceiving.

Stuart B.
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Le client n'a pas laissé de commentaire.

Susan M.
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Drop off was unclear so I took a ride up in a car before heading up with the truck. The gas/U-Haul attendant was very busy so had been unable to answer my phone call. Once there however he was very helpful.

robert D.
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Its all good

Jason M.
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Le client n'a pas laissé de commentaire.

PHILIP R.
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Le client n'a pas laissé de commentaire.

DINO P.
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Super

Robert W.
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I had an awesome experience! Great customer service and made me feel very welcome!

Stephen W.
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Le client n'a pas laissé de commentaire.

Nancy P.
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Le client n'a pas laissé de commentaire.

Jill R.
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Thing I did not like and nothing to do with pickup or drop off location but uhaul itself I was charged for insurance that I was not told about, was not mentioned nor was I even asked if I wanted it.

DAVID B.
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Received a text saying pictures were taken of the hookup and the trailer was not even attached to my vehicle. I had to attach the trailer myself. Very unprofessional and shady.

Glenda T.
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Better customer service

Sharon T.
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Very friendly and helpful. They will be my next rental choice.

Tom D.
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A+

Steven P.
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Only one employee at the location and he had to switch between doing u-haul and pumping gas for customers. They need separate employees for both businesses. Also, employee did not ask how everything went after I handed him the keys.

BOB P.
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Truck was in poor shape....at least one tire low on air and chip in windshield...interior was clean...seat belt alarm kept going off even though I was using it

Megan O.
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Le client n'a pas laissé de commentaire.

Jacklynn L.
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Le client n'a pas laissé de commentaire.

Martin B.
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Couldn't be more convenient. Perfect location for me. Also, this is a nice, friendly, family operation.

Francisco C.
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Le client n'a pas laissé de commentaire.

robert D.
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all was good

Daniel M.
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The app is terrible. I waited over an hour while it was stuck in the “Awaiting Approval” process. In the end I had to complete the rental with the gas station and what I had done online was a waste of time. Doubt I'll recommend getting a uhual online ever.

robert D.
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Was all good

Peter B.
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Le client n'a pas laissé de commentaire.

Sean O.
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Le client n'a pas laissé de commentaire.

robert B.
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Le client n'a pas laissé de commentaire.

Ann C.
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No improvement necessary.

chris C.
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I was double billed and need to be credited back asap

Paul S.
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Le client n'a pas laissé de commentaire.

Michael M.
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I was overcharged for the use of the truck. the facility manager refused to address my concerns and referred me to uhaul.com. will never rent from here again.

Brett C.
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Le client n'a pas laissé de commentaire.

robert D.
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Vehicle was disgusting

Normand L.
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The van was spotless, very well maintained. The people at Gas on the Run inc. we're very nice and helpful. I would definitely recommend them to anyone who needs to rent a van or truck.

robert D.
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Le client n'a pas laissé de commentaire.

Jennifer W.
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Amazing customer service. Friendly and helpful staff. Will 100% use as my uhaul location every time!

Matt A.
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Equipment ran fine, but was scratched and beat up

John B.
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Best experience renting a usual. Very helpful owners, gas available on site, truck was clean and available on time.

Marlana G.
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Had some trouble reaching someone a couple times when I called. That is the only complaint that I had, otherwise it was good service.

Martin B.
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No improvement needed. This seems to be a very friendly family run business and it's within a 1/2 mile of my home and my business location so it couldn't be more convenient.

jeff G.
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It's not a U-Haul "location" as I was expecting, it's a satellite location at a Gas Station. They were pleasant and took care of me efficiently but because the 4 x 8 enclosed trailer is not (as I was told) a unit that is always readily available I had to travel 30 minutes to pick it up (u-haul did provide an extra day at no charge for the inconvenience)

Julie S.
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No complaints.

Benjamin S.
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Le client n'a pas laissé de commentaire.

Samuel C.
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Le client n'a pas laissé de commentaire.

Julie F.
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Had some issues with Uhaul company getting my rental information correct Several long tedious phone calls. Talked to several people before it was corrected but finally got it right. My pick-up location was fine

Donald A.
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Le client n'a pas laissé de commentaire.

david L.
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Le client n'a pas laissé de commentaire.

jhon F.
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Kind friendly and helpful

Bill M.
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I know this is now my problem as I did not verify mileage before picking up and dropping off the truck, however I drove the truck from 1065 Newman Ave, Seekonk to 23 Rainbow Lane, N.Smithfield, then to 14 Obeline Dr, N.Smithfield and back to 1065 Newman Ave. I had the truck locked an in the driveway waiting for the closing of our new house. I expected to be charged with 56 miles, instead I'm charged with 108 miles. Something's rotten in Denmark.

Paul J.
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Great service.

Garfield D.
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Le client n'a pas laissé de commentaire.

robert D.
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Everything was good

Sridharan S.
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Le client n'a pas laissé de commentaire.

steven M.
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No comments it was all good

steven M.
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Nothing very good service

Carol D.
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The mobile app site was difficult to use. The app timed out and i had to go through order path again. When we picked up truck there were 2 orders although the first order never confirmed and timed out. The owner cancelled first order and ensured no charge due to site issue. I inadvertently did not choose 1 Way rental. Owner said i was too late to change because contract was printed. Told me to call 800 # and they could easily resolve. Called 800 # they said it has to be done at time of pickup. I have a uhaul dealer right in my town. Very disappointed.

Eliza H.
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Le client n'a pas laissé de commentaire.

richard R.
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Great experience will use again and again

Robert H.
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More free miles for contractors

Andrew S.
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Le client n'a pas laissé de commentaire.

PHILIP R.
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Le client n'a pas laissé de commentaire.

Patricia M.
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Le client n'a pas laissé de commentaire.

Philip G.
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There was a $40 charge that I didn't realize I was getting. It wasn't mentioned to me. I feel like I was victimized by the small print.

PHILIP R.
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Le client n'a pas laissé de commentaire.

ashley G.
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Le client n'a pas laissé de commentaire.

OSCAR K.
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Pick up and drop off customers who need ride to/from rental locations.

Bassam M.
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Le client n'a pas laissé de commentaire.

Kathryn Robert G.
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Le client n'a pas laissé de commentaire.

William F.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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