U-Haul corporate made a major mistake when they made my reservation at the Gadson location on a date when the location was closed. I was able to call a number to the office that was posted on the door and was able to get get a trailer that day. The lady from that office went out of her way to help me on her day off and make things right! She is a wonderful person and employee and fantastic with customer serviceGeorge F.
Customer Reviews for Gaston Mini Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Gaston, SC 29053
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 8h30 am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 9/26/2022: Fermé
- 10/9/2022 - 10/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
No improvements needed.Jeff S.
Le client n'a pas laissé de commentaire.herny D.
Friendly and did what she said. Pricing was good and friendly servicerobert E.
Le client n'a pas laissé de commentaire.Steven L.
have a person there to install the car towMarsha T.
Very friendly and knowledgeableALFRED L.
Le client n'a pas laissé de commentaire.Candra W.
Le client n'a pas laissé de commentaire.Cheryl T.
Le client n'a pas laissé de commentaire.peter Y.
This has been the worst experience I've ever had renting a moving truck. The lady in Gaston is extremely rude and almost hateful. She said she was mad at the rate I was given for 15ft truck was unexceptionable because she only likes to rent to people going a long way like Texas or California because then her commission was better. She said I was supposed to pay $479 for the given mileage of 479, plus $50 a day for truck. And when I told her I had never been charged like that for 1 way. That's just the beginning, it got worse. Things still are not taken care of and uhaul has seriously exhausted me. This was a very hard move to make, and uhaul in Gaston SC made it the worst move I've ever made. I hope someone investigates the way this lady is running her location and the prices she charges.Tammie C.
Le client n'a pas laissé de commentaire.Marquis C.
Le client n'a pas laissé de commentaire.Daniel W.
Le client n'a pas laissé de commentaire.DAWN R.
Le client n'a pas laissé de commentaire.Dawn R.
Le client n'a pas laissé de commentaire.Tahira S.
Nothing, but the younger blonde girl at the front desk was very helpful and professional. I believe she did a great job and if anything deserves a raise.JUSTIN W.
Le client n'a pas laissé de commentaire.ORLANDO L.
Susie was very helpful. Location is very tired looking but clean. We appreciated Susie's initiative.Ellen I.
Le client n'a pas laissé de commentaire.Joseph G.
They charged me a gas charge when I delivered the truck with more gas than I hadORLANDO L.
I was over charged. Need to be refundedKyoto M.
Le client n'a pas laissé de commentaire.Gloria N.
I'm not going to say this is a bad company but the girls should have been trained to tell information better. I rented a uhal for 6 hours. The girl made it seem like the longer you have it the more you get charged. Well we delivered it a 6:45 which if I knew I had It doe 24 hours I would have kept it over night. So I got charged an extra $20 because we delivered it after close. Which is bull crap to make me pay and I was not told. Now I have my recite that says I was Charged $83 for my 6 hours having the car. I now have a second charge on my account of $63. So I had This vehicle for 6 hours and they basically made $25 an hour off of me all because the girl was â€œnewâ€ and not trained properly to tell me the correct amounts and Information. I guess this is how y'all make your money.Mckyniz W.
Le client n'a pas laissé de commentaire.Patricia H.
Uhaul as company needs to inspect equipment better keep it maintained found straps in poor shape and chain hooks on trailer in poor shape aswell .other than that greatjeff B.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.ERNEST R.
Le client n'a pas laissé de commentaire.RENE E.
I had to hook up the tow trailer myself, I have never hooked up a towing trailer!Beth C.
The service was excellent and Wendy was an outstanding customer service representative. She knows her job and more. MerciESTHER R.
Le client n'a pas laissé de commentaire.Tamara S.
Le client n'a pas laissé de commentaire.AMANDA M.
Le client n'a pas laissé de commentaire.KAYLEIGH L.
Had a slight problem with my check in, Dianna and Wendy were extremely professional and very Helpful and handled everything so effectively and on point!maggie C.
Tell em to hire a professional mover.Bruce E.
Very nice friendly great service will use again love the company great priceslinda G.
The woman who did the paperwork stated "my computer screen is broke", so we did the transaction using her cellphone. AFTER 45 minutes, not only did she overcharge me, but took me to a car hauler that had been parked in a ditch, thus not allowing me access to hitch up. So I had to jack the trailer up to get my hitch under it. And of course during this timeframe, I experienced the pleasure of smelling the alcohol that was emitting from her breath. Luckily, she only stayed outside approximately 2-3 minutes, stating "it's cold, I'll be inside if you need me". ABSOLUTELY the worse renting experience I have had with UHaul.Walter C.
You guys very nice and friendly got whT I needed in a very good time and great service the person was very good yes I would live to use you guys again great rateslinda G.
Le client n'a pas laissé de commentaire.carol S.
I am beyond disgusted with uhaul. From not having my reservation correct the first time, to not supplying me with what I asked for and the truck having a bad transmission causing to burn excessive amounts of fuel. I was given a cell number to be ignored and not responded to for many hours causing an extra day of rental. I will never uhaul again. Worst experience and added to the last few experiences I am just done with uhaul as a business!Steven F.
It would be nice if trailers had a jack. Kinda heavy lifting onto and off my hitch.Kevin F.
Le client n'a pas laissé de commentaire.Zakiyya L.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Larry V.
I was double chargedJared K.
Le client n'a pas laissé de commentaire.renae R.
The cab was full of white dog hair. Floor, dash, seats. The truck was relatively new, only27790 miles on it. It handled well. Wish there had been a step/runner to assist in getting in and out. It was a big jump down for me.Megan T.
Le client n'a pas laissé de commentaire.DAVID D.
The pick-up truck that I rented was FULL of roaches. As soon as I cut the air conditioner on...they proceeded to advance everywhere. I had to shut a vent as I was driving on the interstate home to ensure my safety.Yvette F.
I highly recommend this location. I had trouble with the lockbox and on a Sunday, when the office was closed, Diana came to assist me. She was wonderful! Would rent from again!Crystal B.
Le client n'a pas laissé de commentaire.Beverly P.
Customer service was great! The 1st Uhaul was dirty and had hair around seats!Beverly P.
The lady was super helpful and nicetamica P.
Everything was great!Tiffany J.
Made my reservation online to pick up the uhaul at 8AM. Received a text the day before saying l l was to pick up my truck at 10AM!! I hired movers to be at my house at 8:30! Had to call uhaul and they said the best they could do was 8:30! Wasn't told about returning uhaul with same amount of gas or that l had to make sure it didn't have any dust in it to return it. Truck was dirty when l picked it up. Dirty clothing left behind from previous rental. I also tried to add another driver when l picked up my rental and the other driver wasn't added! Not going to recommend uhaul to anyone. Only good experience was the booking online, all went down hill after that.Melanie H.
Crystal went above & beyond to help me. My car broke down on my way from Florida to Pennsylvania & Crystal helped calm my nerves & get me & my two toddler daughters off the side of the road and into her office to get a uhaul & car dolly. Wish the price would have been cheaper b/c total cost to get from SC to PA was $850 but Crystal deserves a raise & company wide recognition for going above & beyond to help me get my car and daughters back home to PA!!!!Marci R.
Cheryl was great to work with.KEN P.