Évaluations des clients Gate City Grocery

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Gate City Grocery

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Leslie P. le

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Le client n'a pas laissé de commentaire.

Jake H. le

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Le client n'a pas laissé de commentaire.

Eric P. le

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Owner did not show on time. Another gentleman that works for uhaul doing maintenance helped me get my vehicle. This dealer needs to be closed down. Drop off at another location was smooth and helpful.

Kevin K. le

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Overall a good experience. Even though the store was not open at pickup truck was ready and a supervisor named Steve showed up and assisted.

Michael G. le

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Le client n'a pas laissé de commentaire.

Candice H. le

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I was told to put the gas tank back at half a tank, however when I got in the truck I noticed it was a little less than half. This was no big deal so I let it go, however when I return the truck I put the gas tank back at half like I was told, and then found out the guy had marked that it was above half and they charged me an extra 5.00 even though I actually put in more than what I had. This was the 1st time this has happened to me and I have been using Uhaul for years. Never again will I go with Uhaul.

Alice H. le

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I would not recommend the after hours pick up options. Major headache, no one forwarded the after hour instructions to me beforehand. After 4 phone calls to Uhaul, there was one customer service rep who helped me checkout.

Donna W. le

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Have more people to answer the phone

Kerry J. le

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Truck cab was full of trash and there was broken glass inside back of truck.

KEITH J. le

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There was no sense of urgency in helping me with my rental. Also, there was no assistance provided in helping me with the trailer hookup. If I was not familiar on how to hookup the rental myself, I would not have been able to use to successfully use this rental. The site did provide me a clean rental.

gwenisse R. le

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Pick up time was 9am and I had to have the truck back before 5pm.Their system was down or some mishap but it took about 20 minutes to get the system together.

Mark G. le

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Le client n'a pas laissé de commentaire.

GEORGE H. le

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Courteous and competent. Thank you. George

Joseph G. le

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Le client n'a pas laissé de commentaire.

ElaineMember V. le

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Le client n'a pas laissé de commentaire.

Della J. le

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With this location personal I did after hours pick up, it’s a process with picking up the U-Haul taking pictures of yourself and going through the process I completely understand but while the process a neighbor to the owner for the U-Haul came outside accusing me of stealing a U-Haul !!! I really felt harassed cause even after I than got the lock of the truck with the giving password he still thought I was lying ! And then the owner put the lock and key in the wrong truck that was giving which made the situation lock way worse ! When returning the vechile it was no direct location to where to put the key the instructions say to put the key in the drop off box and there’s no key box so I was confused on where to put the key so I left it in the back of the truck.

Nicole M. le

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Le client n'a pas laissé de commentaire.

Elaine V. le

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Had to wait because the agent was not there.The Field manager shwed up tried to explain what was happening.my siater works for UHaul an they would not allow me the 20% discount nor did I get the $50 customer satisfaction.

Matt D. le

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Advise staff to be more friendly when greeting the customer

Daunte M. le

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Le client n'a pas laissé de commentaire.

JEANETTE T. le

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Le client n'a pas laissé de commentaire.

Chelsea M. le

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Le client n'a pas laissé de commentaire.

Axelivan T. le

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Still friendly...

Jason G. le

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Excellent first time experience for me and my wife renting a uhaul! Will definitely go back when I need to rent again!

ADRIAN L. le

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Le client n'a pas laissé de commentaire.

Alex M. le

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Le client n'a pas laissé de commentaire.

DORIS C. le

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Le client n'a pas laissé de commentaire.

Tracy W. le

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Friendliness of attendant and did not speak English well

Clint K. le

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Anything would have made it better