Pay the employees much more! They deserve it!
ray l
Customer Reviews for Gator Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything from renting the unit to closing it out was flawless and perfect. The two gentlemen could not have been more helpful. Thank you. We'll definitively be customers again.
Thomas B | Expérience généraleThe only problem here is the space for drop offs. There really isn't any. There's room for 3 vehicles. If you have a large rental over 10' box truck there's no where to go and as other drop offs arrive there's no where for them to go. But the man who helped with the drop off was extremely helpful and nice.
Christina HGreat customer service, checking in
Walter B | RéservationThe place had a very small parking lot to pull in, barely enough room for the U-Haul and I literally pasted three other bigger U-Haul places that would have suited my needs better and been more convenient.
CHRIS DWe used this facility to store our rv camper for over 10 years. We found the staff to be excellent and the facility well maintained. Very pleasant experience!
KENNETH T | Expérience généraleGator Storage is definitely a five star+ business. Their friendly, helpful attitude is second to none. I'll recommend this storage facility to everyone I know and will meet in the future. Dave & Terry, thank you very much!!! Don Berge
Don B | Expérience généraleN/a
Marti SEverything was fine. terry and Dave were most kind, knowing and very helpful. especially the hot cup of pumpkin Tea at 45 degrees on a cold Saturday ...Terry can explain...Good Tea Terry! Wish you guys and your families a very very happy and prosperous New Year. Also check out JWLKRS Worship, my daughter "Tiffany Hope Fitriana" as THEY ARE NOMINATED FOR THE GRAMMY NUMBER "1" GOSPEL/CHRISTIAN ALBUM OF THE YEAR FOR 2023. THE ALBUM NAME IS 'THE MAVERICK WAY', IN THE TOP FIVE! GBU IN 2024
lance w | Expérience généraleNo issues, thank you!
Scott L | Expérience générale26’ truck uses a lot of gas and has little power.
connie JOnly negative comment is that the gate was inoperable (wide open ) for several days leaving the facility unsecured.
KEVIN B | Expérience généraleAmazing service! Clean place! Very friendly and helpful!!!
Camille S | Expérience généraleThe movers did not show. We did not know how to get our money back, but we finally did. It should be clearer and easier.
Kimberly SWe rented a storage unit when we moved to the area thinking it would be short term while we stayed with parents and looked for our own place, but issues with parents health required that we stay there so the time we needed the storage stretched out to years. In the course of that time we made several visits as well as rented a truck. All our experiences with Gator were pleasant and we will come back any time we need any of their services. We highly recommend them.
KAREN R | Expérience généraleExcellent service staff very knowledgeable thumbs up
harold sMy overall experience was great. The gentleman helping was very pleasant.
KEM V | Réservationnothing, everything was fine.
Jim HStored my 16 x 7 enclosed cargo trailer for 41/2 months. A little expensive but all other areas of concern were 5 star.
JOHN M | Expérience généraleThe absolute best storage I've used in the area. Very friendly, honest staff, clean, safe facility and great prices. 5 stars!
ROBERT H | Expérience généraleThis facility is well maintained and in a very convenient location. The two gentlemen who handle the day to day operations are very helpful and efficient. I have recommended them to others.
ROBERT C | Expérience généraleCourteous staff. Was able to work pick up and drop off times with no hassles.
Victor KEverything went well from reservation to unloading. I have used Gator Storage U-Haul facility several times over the past few years and I have always had a fine experience.
JAMES T | RéservationWe had a unit for 20 years and I can honestly say that the staff was always very accommodating and helpful. If we ever needed a storage unit again we would go to Gator Storage.
RONALD T | Expérience généraleI found the fuel economy terrible on this old Ford ES 320 with 115000 miles Also very expensive rental for one day at 0,99cents per mile
Mark SDave and Terry were awesome!
Michael HThank You Gator Storage U-Haul. Gator Storage U-Haul is the safest and cleanest storage facility in Leesburg and Lake County. Prices are very reasonable. Staff very friendly helpful and understanding. If u have an issue or situation the fellows at the facility in Leesburg on South Street, are very understanding. I rate Gator Storage U-Haul South Street Leesburg # 1. Anita Cross
ANITA C | Expérience généraleExcellent and prompt service, brand new furniture blankets, truck drove like new.
John SGreat Job!
Darryl Dnothing
Tom DPrices were better than others in the area
HENRY B | Expérience généraleMerci.
Hector S | Expérience généraleOn the website need to make dimmensions right 15 foot truck does not say it includes the part on top of cab. Almost couldn't use truck
james sPlus
Vicki CVery helpful and friendly staff. Thank you.
Marco MI needed a truck to take some large items from my storage to my home. i reserved a truck and it was available when needed, in great condition. the staff was friendly and helpful. I was very pleased with the way everything went.
Daniel RThis gentleman went beyond the call of duty. This was the most professional U-Haul I've visited in years. I had decided not to business with U-Haul. Then I met this man. /he has given me a glimmer of hope.
Belinda BHate that I forgot his name Because he was Awesome.
Chris NI was assigned this location to drop my 26 foot truck. They have no parking. Is is very difficult to exit their 4 CAR parking lot onto a main road. I would never use the to pick up or drop of due to the size of the parking lot and the ability to exit.
Patricia GI did not rent a Uhaul yesterday. I do not know why I am getting all these emails from Gator storage. Please advise.
Sandra RNeeded to get back in later to get my vehicle and my code had expired; had to use a measuring stick to allow me to enter. Otherwise, great place to rent and store anything.
William KMine was a short stay while moving houses. The front office was more then supportive, helpful and good to work with HIGHLY RECOMMEND THEM
KIT W | Expérience généralePicked up my truck at 9 am the truck was reserved 5 days before there was 3 gallons of gas in the tank almost enough to get to the gas station poor service
Den JThe guy was so helpful and the sweetest.
Cornelia G | Expérience généraleGreat staff.
Jared MThere was trash from previous rental in door and under seats. Some type of barbecue sauce on the seat buckle. Too pricey for a dirty truck
Raena Cagent with good customer service, fast check out and check in.
Carmen mThe gentleman that helped my checkout was a gem he was very helpful and informed me that the pickup location gave me all the wrong information and he adjusted my bill accordingly!
Heather PI was there 8 years and never had a problem. I'd recommend Gator Storage to anyone who want a secure, clean storage facility. Thanks guys and nice doing business with you. Oh yeah, the handy online payment access was very convenient.
CARLOS C | Expérience généraleMy experience at Gator Storage was outstanding. I had my paperwork and was ready to go in less than two minutes after I walked in the door. The truck was clean, well maintained and did not have any problems driving it across the state and back in one day. The staff person was courteous, friendly and professional. I would highly recommend Gator Storage as a place to get a UHaul truck rental to anyone in the Leesburg area. Not every UHaul dealer is the same and I have not always had great experiences with them depending on the location. You will not be disappointed with the Gator Storage Uhaul dealer, based on my personal experience!
Robbin Hi'll be back
DOUGLAS T | Expérience généraleGreat experience! Would highly recommend.
BART B | Expérience généraleNo improvements needed.
PAUL RAmazing customer service
Robert KExactly service!!
Edward SI was returning a 27 foot truck. There was no good place to park it. I did the best I could after a 20-point turn to try to not block the entrance to the self storage bins. This location should not accept 24-7 returns of large vehicles.
Stephen SParking is very limited if you are dropping off after hours
Leland WLocation is too tight to drop off a vehicle too small to park. And almost got run over when they moved the vehicle and I was standing behind it
Joe HWas awesome really ! Just started using our carport instead . Thanks
JOSEPH L | Expérience généraleFriendly, knowledgeable, helpful
Mark FIf you could control the weather, it would be greatly appreciated. HOT HOT HOT !!!!
Neil AMy family utilized the storage facility because 1 of our daughters was going to a local college there. We moved in and out of the facility 2-3 times per year. Everyone at the facility was pleasant and helpful. I would definitely use them again, given the opportunity.
PAUL M | Expérience généraleStaff are efficient and friendly, but it is extremely difficult to park at this location.
William Lnot a thing
Stuart OGood service!!
ALBERTO RIt was a very good experience.
Renee WVery well kept facility; an easy and pleasant experience. Thank you Dave and Terry!
JUSTIN D | Expérience généraleI had a confirmation number and scheduled appt for a truck and it was not available. It took an hour and a half to get one from another location
AUSTIN DService was great and their communication is exceptional. All that we rented was clean and in good working order.
LISA BVery good Service
JAMIE V | Expérience généraleHave already recommended to others.
JOANNE S | Expérience généraleThey were efficient and helpful. Good experience!
RUSSELL LGreat customer service!🌟🌟🌟🌟🌟 Will come back!! Thank You 😊
David GExcellent service!!
ALBERTO R | Expérience généraleGreat service and customer care!!
Carl OFor the most part, staff was friendly, until it came to the end of the rental period. I was going to have to extend the rental of 2 large units for 1 week but was told I had to pay for a whole month. I could have vacated them after the week, but kept them for the month.
RAYMOND W | Expérience généraleThis is the second time I used them. Excellant service. Clean well kept. Very happy there.
SANDRA M | Expérience généraleThe staff Dave was extremely polite and very helpful. I would definitely recommend family and friends. Thank you for yor services and your politeness....
SONJA L | Expérience généraleI wasn't able to get the app to work with the and drop off. When taking photos of the mileage the screen was black.
James CGreat experience. The gentleman who helped me was great also. His name was Dave?
CRAIG SVery clean and staff so friendly all the time. I would use you again if needed Thank you for all of your help Jeff Lamb
JEFF L | Expérience généraleI made many trips to our storage unit without a problem. If I need storage again I'll be back.
RANDALL C | Expérience généraleS.O.
rafael hI have never had a bad experience with Gator, they are ahead of the game.
HARRY G | Expérience généraleThe pick up location had great customer service. The drop off location was horrible with customer service no ever came out to assist me I don't even if my truck was checked in. Horrible I don't think I would go back again.
Jasmine WThank you for figuring out the charge issues.
Jimmy HI cannot say enough about how helpful and considerate the staff at this location are. Highly recommend them for anything for your moving and storage needs... :~})
richard RHigh prices bad communication over charged not explained. Rates
Anesha MCheck out process was extremely smooth and personnel was courteous and professional.
Thomas KVery easy to understand, and gave us a very nice rental. We will definitely recommend this facility to others.
SOSY B | RéservationThe gentleman that I talked to was very helpful. Even though I ended up not needing the storage unit, if I were to need one in the future, I would most definitely contact him again.
Billie G | RéservationStaff was nice and professional.
Nathan B | RéservationVery pleased with the whole experience. The staff was very professional and helpful. The rates for the unit we rented were very reasonable. Very happy all around, a good company to work with.
Leslie H | RéservationIt was a very convenient place the people were so nice and it was always kept clean never had a problem if I ever needed that place again I would definitely go back
KIMBERLY N | Expérience généraleAwsome place for your storage needs easy in easy out hours are perfect .I highly recommend gator storage u-haul never had a problem in 20 month rental.
RICK L | Expérience généraleGreat staff, clean facility!
Privacy R | Premières impressionsI highly recommend Gator storage! Excellent service and great prices! Thank you so much!!!
CINDIE B | Premières impressionsFriendly and fast service. Nice unit.
DAVID R | Premières impressionsInitial online reservation of storage room was simple. I was later offered alternatives, one of which I accepted. Room was ready for me when I arrived, no problems accessing facility thereafter.
Privacy R | Premières impressionsYou were the last stop during a long moving process and you made it fast and easy. No complaints! Thank you
Privacy R | Premières impressionsThe staff was very courteous. They set up access to my unit and created my account quickly. Access to my unit has been very easy. An overall excellent experience thus far.
Privacy R | Premières impressionsDave provided a 2 wheeler and cold water for us during unloading. Super nice people.
Privacy R | Premières impressionsVery professional, cooperative and friendly. Everything ready when I arrived.
Privacy R | Premières impressionsAll went well except your clerk made a mistake which resulted in my checking account being charged 3 times one of which was OK. Very disappointed. Hope I don`t have any checks bounce as a result.
Privacy R | Premières impressionsThe rental was very quick and well explained.
Privacy R | Premières impressions