Great customer service perfect in fact!â¤â¤
JAMES M.
Customer Reviews for General Storage Griffin
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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You can not go wrong with this location. They even called Uhaul for me when there were problems come up that were beyond the control of this location. They care about you !
WILLIAM H.This comment isn't directed to the location, but to the Uhaul web site. Wanted to purchase mattress bags for pickup at the rental location, but the web site defaulted to shipping bags with no way to change to pickup. Since there wasn't sufficient interval between reserving and picking up trailer to allow for shipping bags, I purchased them from a different retailer. That caused me an inconvenience. Service at the rental location was excellent.
RICHARD M.Hospitality was great !!!
SAMANTHA T.Nikki went out of her way to help us. She provided excellent customer service!!!! Because of her service, I will recommend this location to anyone I know who may need U-haul.
SHERRY V.Nothing everything was perfect I love your Service
GARRY A.Wonderful staff
GREGORY M.The lady at General Storage in Griffin that rented me the U-Haul tow dolly was one of the nicest people I have ever met. She was so kind and helpful. Which is VERY rare these days. I wish I knew her name, but her professionalism was absolutely top notch. Thank you for the great experience. I will be recommending all my friends and family to this location. Superb!
JOEL E.Truck was not clean.
LISA S.I received a truck that had ants was not filled up was not clean and drove very poorly didn't know if I was going to break down or not very dissatisfied with you all I don't think I would ever rent with you all again thank you and have a great day
VIOLA F.Only one thing that can improve for the next customer is to have the same excellent service as I had! : ) : )
CONNIE N.The Best, The Best, The Best. I love these folks at this location. They really care!
WILLIAM H.The Price that I'm paying for a 2 Day Rental ended up being ridiculous How can You overly charge someone those kinds of rate for a Truck that's 19,95 $ a Day I guess that's how you make your money My Total Price is Totally Awful!!
LINDA F.Thank you for your services. It helped us tremendously when we were in a bind.
REGINAL L.Clerk was excellent !!
CHESTER A.If it ain't broke don't fix it. I cannot recommend any improvements. Everything about my experience was great.
JUDIE R.Wheel out of Alignment and was difficult to drive. I was charged for gas despite filling up to line when it was given to me. No one verified the gas prior to handing handing over the keys. Out of 33 dollars which is a great disappointment.
DOMINIC D.great service. great experieince
WILLIAM H.Everything was great.
JEFFREY Q.Keep doing what you are doing. Customer service was greatly helpful and superb as always.
ANTHONY B.I go out of my way to rent here. Trucks always ready and prepped. Always not problem if I use the pick up with the phone option. In the distant past there was a problem with my account showing that I owed money - The folks in this office here got on the phone and probably spent an hour getting it resolved. I call this Uhaul center "THE ABOVE AND BYOND THE CALL OF DUTY PEOPLE"
WILLIAM H.I cannot say at this moment I am waiting for a transaction from my bank account to clear. I was charged twice for the same thing but a different amount.
TREKIMBERLY P.There guys were very nice.
Sandy V.When you need a U-Haul - GO HERE! They care and go way beyond when there is a hick up ! ! !
WILLIAM H.Great Customer Service
Richard S.Great and friendly service! Fantastic place to do business with!
DAVID B.Ms. Niki Dishman was very nice to me and respectful. She came in on Monday which was memorial day and help me to get my U-Haul truck I highly recommend her for all the hard work that she does in assisting her customers. Thank you so much April Andrews
APRIL A.Lady was very helpful as we added a car trailer and a hand truck to our order on-site she was very nice and quick to get us exactly what we needed.
THOMAS C.Everything smooth from beginning to end. I have used this provider in the past with the same result. Je les recommande fortement.
KATHY A.Had to put 3,5 gallons of gas in a 10 ft truck after driving 11 miles with load of less than 200 lbs. I do not think gas gauge is accurate.
BRADLEY P.This is the place to go - to rent a Uhaul !
WILLIAM H.Everyone was very helpful.
ERNEST C.Love Love Love these people. You can't go wrong at General Storage !
WILLIAM H.I have been renting from this location for 15 years. Never a problem - Always top quality people at this location !
James P.Nikki was very accommodating and very professional. Will come back.
RALPH F.Clean out truck driving compartment, was very dirty. Maintain truck maintenance, low engine oil message came on, I had to add a quart of oil. The staff was very professional and helpful, had an overall great experience. Merci!
Parrish E.I had rented a tow dolly after 5, and this location closed at 5:30. After everything was completed with paperwork and inspection I left. Got 5 miles down the road and noticed that I had tire issues with both tires. Couldn't call the original rental location because they have already closed, ended up contacting the 1-800 number and also via text to request service. Finally had a service technician to change out the tires at 9:15 that evening. This ended up me having to change my schedule since the tow dolly wasn't ready available.
DAVID K.It appeared to be a momentary issue with individual at check in since I had a out of state Florida licence with the Georgia rental that I told her would ONLY be used locally for a few miles, but the rental went through with no hitch.
JOEL H.You can not do better than these folks!!!!
WILLIAM H.Always awesome service from Danielle and Nicki!
JESSICA M.Awesome people !!!
WILLIAM H.It was good customer service. The uhaul was clean rides good. And especially that lady that assigned me to the uhaul. She was nice very nice. I just don't know her name. If she can see this. I wanna think her for that and I would be bacc.
James A.Nikki in the office is always such a sweet person! The truck is always clean and we would not want to go anywhere else for our moving needs! Awesome customer service ALWAYS!
SENAT S.Very professional staff. I was thanked by everyone in the office for choosing them.
WILLIAM G.THEY BOOKED ANOTHER APPOINTMENT BEFORE MY TIME WITH THE UHAUL WAS COMPLETE THEN ACTED LIKE THAT WAS MY PROBLEM AND CALLED TRYING TO RUSH ME BACK. WILL NOT BE USING THEM IN THE FUTURE.
JON P.Griffin ga general storage has amazing management and I will always use them for these tye services.
SINDI F.All good
SHERRY W.Best service I've had!!!!
Isiah P.I cannot say enough great things about the customer service! Niki was absolutely wonderful! She was so helpful and made everything very smooth for us. I'm so thankful for her help and I really feel like I've made a new friend! I will definitely recommend everyone to General Storage at Memorial Drive :) Thank you Niki!
RHONDA L.The young lady at front desk wasn't friendly, no smiles, no greet when you walked in or anything. The truck (2nd from the left) was terrible. Every time I tried to stop it sounded as if it was stuck in a gear. Even the people at furniture place said hurry up and take it back because it sounded as if it was about to tear up. I've rented from here before and it was excellent and that's why I came back but NOT AGAIN.
Mishon B.Food under the seat and by the dash board. Smells like gasoline. Customer service A âž•
LUZ R.This is the best Uhaul place to rent from.
WILLIAM H.