I go out of my way to rent here. Trucks always ready and prepped. Always not problem if I use the pick up with the phone option. In the distant past there was a problem with my account showing that I owed money - The folks in this office here got on the phone and probably spent an hour getting it resolved. I call this Uhaul center "THE ABOVE AND BYOND THE CALL OF DUTY PEOPLE"
WILLIAM H.
Customer Reviews for General Storage Griffin
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I cannot say at this moment I am waiting for a transaction from my bank account to clear. I was charged twice for the same thing but a different amount.
TREKIMBERLY P.There guys were very nice.
Sandy V.When you need a U-Haul - GO HERE! They care and go way beyond when there is a hick up ! ! !
WILLIAM H.Great Customer Service
Richard S.Great and friendly service! Fantastic place to do business with!
DAVID B.Ms. Niki Dishman was very nice to me and respectful. She came in on Monday which was memorial day and help me to get my U-Haul truck I highly recommend her for all the hard work that she does in assisting her customers. Thank you so much April Andrews
APRIL A.Lady was very helpful as we added a car trailer and a hand truck to our order on-site she was very nice and quick to get us exactly what we needed.
THOMAS C.Everything smooth from beginning to end. I have used this provider in the past with the same result. Je les recommande fortement.
KATHY A.Had to put 3,5 gallons of gas in a 10 ft truck after driving 11 miles with load of less than 200 lbs. I do not think gas gauge is accurate.
BRADLEY P.This is the place to go - to rent a Uhaul !
WILLIAM H.Everyone was very helpful.
ERNEST C.Love Love Love these people. You can't go wrong at General Storage !
WILLIAM H.I have been renting from this location for 15 years. Never a problem - Always top quality people at this location !
James P.Nikki was very accommodating and very professional. Will come back.
RALPH F.Clean out truck driving compartment, was very dirty. Maintain truck maintenance, low engine oil message came on, I had to add a quart of oil. The staff was very professional and helpful, had an overall great experience. Merci!
Parrish E.I had rented a tow dolly after 5, and this location closed at 5:30. After everything was completed with paperwork and inspection I left. Got 5 miles down the road and noticed that I had tire issues with both tires. Couldn't call the original rental location because they have already closed, ended up contacting the 1-800 number and also via text to request service. Finally had a service technician to change out the tires at 9:15 that evening. This ended up me having to change my schedule since the tow dolly wasn't ready available.
DAVID K.It appeared to be a momentary issue with individual at check in since I had a out of state Florida licence with the Georgia rental that I told her would ONLY be used locally for a few miles, but the rental went through with no hitch.
JOEL H.You can not do better than these folks!!!!
WILLIAM H.Always awesome service from Danielle and Nicki!
JESSICA M.Awesome people !!!
WILLIAM H.It was good customer service. The uhaul was clean rides good. And especially that lady that assigned me to the uhaul. She was nice very nice. I just don't know her name. If she can see this. I wanna think her for that and I would be bacc.
James A.Nikki in the office is always such a sweet person! The truck is always clean and we would not want to go anywhere else for our moving needs! Awesome customer service ALWAYS!
SENAT S.Very professional staff. I was thanked by everyone in the office for choosing them.
WILLIAM G.THEY BOOKED ANOTHER APPOINTMENT BEFORE MY TIME WITH THE UHAUL WAS COMPLETE THEN ACTED LIKE THAT WAS MY PROBLEM AND CALLED TRYING TO RUSH ME BACK. WILL NOT BE USING THEM IN THE FUTURE.
JON P.Griffin ga general storage has amazing management and I will always use them for these tye services.
SINDI F.All good
SHERRY W.Best service I've had!!!!
Isiah P.I cannot say enough great things about the customer service! Niki was absolutely wonderful! She was so helpful and made everything very smooth for us. I'm so thankful for her help and I really feel like I've made a new friend! I will definitely recommend everyone to General Storage at Memorial Drive :) Thank you Niki!
RHONDA L.The young lady at front desk wasn't friendly, no smiles, no greet when you walked in or anything. The truck (2nd from the left) was terrible. Every time I tried to stop it sounded as if it was stuck in a gear. Even the people at furniture place said hurry up and take it back because it sounded as if it was about to tear up. I've rented from here before and it was excellent and that's why I came back but NOT AGAIN.
Mishon B.Food under the seat and by the dash board. Smells like gasoline. Customer service A âž•
LUZ R.This is the best Uhaul place to rent from.
WILLIAM H.i got extra charge because I the truck got stuck in the mud .and I didn't even go over my miles
TIFFANY P.I would drive an hour out of my way to rent here. THE BEST !!!
WILLIAM H.Niki Dishman was absolutely amazing to work with. She offered me her cell number if I had any issues. I am 100 % satisfied with my experience with her and highly recommend her for some acknowledgement with your franchise. She was right there to answer questions the entire duration of my rental. Kind, dedicated and professional. I will be recommending her to all of my friends.
LARRY B.Was awesome and outstanding service.We be using them for now on.
Jeanne H.I go out of my way to rent from this location. Very Friendly - VERY CARING. They will go above and beyond in the unlikely event that you have a problem.
WILLIAM H.More help, especially on Saturday. Although she did a good job handling the crowd.
Karen F.Absolutely the best experience I've ever had with UHaul. Such a great bunch of folks. Will definitely use this location for the next use of moving equipment. Refreshing to deal with personell of such high quality and take pride in their company. GREAT JOB GUYS
Paul M.I was absolutely satisfied!!!
quavis J.This location has the best customer service ever. Merci.
Teresa B.Great experience!!
Mary S.First class operation, from the owner to the counter person!
Randall M.Dont change pickup and drop off location
James B.Nikki was very helpful in supplying what I needed. I did not make a reservation, but the size truck was there and available. I only used it for a couple of hours, but that was sufficient for my needs.
ALICE J.The equipment had bugs in it. I drove to truck a total of 65 miles and the oil light came on. Leaked oil in my Customers drive way. Overall experience was Good because of were I rented the truck.
Mark Y.Awesome Awesome folks. If you have a problem - they have gone beyond expectations and the call of duty to resolve them - Thank you !
WILLIAM H.My son's car had overheated on the way home from college and was on the side of the road, I got off work got my truck and headed that way I pulled in at this location at 2 minutes before closing and they took all the time needed to meet my emergency and they have customer for lif because of it.
Scott C.Wonderful staff! I cant remember her name but he was absolutely wonderful!
BUFFY M.Nothing! Was one of the easiest rentals to do that I have ever done! I will always use uhual
Cyrus G.