Évaluations des clients General Storage Griffin
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de General Storage Griffin
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Theresa D. le
All went well with our use of the U-Haul truck. Show no improvement to be made. Nicole, the attendant was very informative and helpful to my needs. Will recommend to friends/family should they need to rent a U-Haul.
gary H. le
Get your computer system fixed it took over an hour for me to get paperwork done
Clifford H. le
N/A
Wade J. le
I was billed twice for a tow dolly!
Gerald G. le
Niki the manager was wonderful. When I arrived to pick up the truck, the person before me hadn't returned it yet. Niki was very persistent in trying to find me another truck. Thank you Niki. Gerald
Ralph G. le
Quick, easy with really polite uhaul associates
Terry P. le
The trailer had miss matched tires and ubolt were ground down making it very unsafe the starter solenoid had a loose wire causing the truck to not be able to be shut off the antifreeze was leaking into the cab causing the vehicle to overheat and not restart leading to 3 break down where the tire on the van was in terrible shape and blew in I20 severing the break line we were towed to el paso uhaul to perform a switch in vehicles and a loss of 4 hours of drive time and the added expense of a hotel room The vehicle should have not been issued with this problems
harold M. le
Hire more nice people like her
Laneet R. le
Excellent and friendly customer service!
Byron G. le
Create a better ID check in process …...I spent almost b1 hour trying to get the hot spot to work....would not let clerk bypass either.....people with non I-PHONES and FLIP phones do not have to go thru this …..FIX IT U-HAUL ...your are going to lose customers
Jimmy C. le
GREAT !!!
cynthia P. le
Everything was great, customer service could not have been any nicer or helpful. Thank you for everything!!
Joni M. le
Another U-Haul location located in Griffin shut the door on us because they wanted to close 45 minutes early for the day. Called this location and we were pulling out with a truck almost immediately. Will never use any other place but this one. The ladies were the nicest people.
Brian E. le
My experience at this location was excellent. However, this was only after I had booked the reservation five days in advance at another location. When I arrived there, the clerk said that the truck that I have reserved was inoperable and had been for several days. I never received any information from anyone about that. He simply cancelled my reservation and and sent me on my way. I had to find my own replacement truck. Very bad look, U-Haul.
Deana L. le
I wouldn't recommend u haul in itself to my worst enemy
Susan T. le
Danielle was polite and quick for our transaction- this whole experience was easy and pleasant.
Kimberly S. le
Niki and Danielle were both knowledgeable and above all else courteous to me. You have a real treasure in both of them.
Jennifer M. le
Customer rep was polite and efficient! 10/10 would rent again. Thanks!!