Everything was great
DARRELL P
Customer Reviews for General Storage Griffin
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The experience was overall great, and I found it easy to understand. However, I noticed that the app showed one price for a specific item, but when I tried to rent it, it changed. I had to process the payment again at pick up because my phone would not process the "I'm here" part, but this time, the price was different and ended up being around $75/78 instead of the $50 something displayed on the app. It was a bit disappointing to see such a significant price difference. But I desperately needed the Uhaul, and I just wanted you to be aware. Thank you. ᵕ̈
Ashley -So I have rented a bunch of Uhauls up to my current age of 54. I know the best of the best places to rent from AND THIS PLACE IS THE BEST !!! I am so thankful for the friendly and helpful people. The truck is always CLEAN and READY TO GO.
WILLIAM HEverything was professional and smooth
Valencia MOH WOW !!! This is the best place on the planet to rent a UHaul Truck. Love the people here !!!
WILLIAM HFloor was dirty and trash was left inside
Jada MEverything was great and service was wonderful. The staff member (older lady) can't remember her name, helped me even save $150 on my reservation. She was wonderful and very helpful and informative. I will use them again if ever need be and will recommend them to EVERYONE. Keep up the great work and thank you for making my move a smooth, easy and less stressful one.
Edward WHaving problems with app and website recognising me.
George MEverything was perfect!!!
Betty JMrs. Danielle was very professional
TRACY SOh these are the best folks !!!! Thank you !!!!!!!
WILLIAM HVery pleasant experience.
Matthew YOver the years I have rented many Uhauls from this location (it's also a great place to get storage as well). This is absolutely the best location you will ever find to rent a truck (or rent storage). The ownership and management are top notch !!!!
WILLIAM HGreat location to rent a truck from :)
Niki DWOW - I just love this Uhaul location. If everything went as well at it does here - the world would be such a better place.
WILLIAM HYou can't rent from better folks !!!
WILLIAM HI cant say enough about the folks at this Uhaul location. This would not just be the best location in Georgia but the United States. LOVE THESE FOLKS !!!!
WILLIAM HThe young lady who helped me was super nice and went over and beyond her duty!! Now that’s good quick service with the best attitude!!
Eric PGet your Uhaul HERE !!!
WILLIAM HAwesome experience..Professional customer service. No issues whatsoever with rental process or truck! Thanks
Jacquette GThese folks are the ULTIMATE place to rent a UHaul. When I find out I need to rent a truck I look forward to getting a visit with these super friendly folks !!!
WILLIAM HThe Hero's of Uhaul Live here.
WILLIAM HAlways reliable service from this location.
Nicholas BThese folks at this location are who I call "WOW Folks!". Just wow'ed every time I go here. I might need a truck 20 miles away but I will come here to get it. THANKS GENERAL STORAGE FOLKS !!!
WILLIAM HThese are the folks that will always go above and beyond to have the truck ready. So thankful for this location !!!
WILLIAM Hthe staff was very helpful and easy to work with
Steven YThese folks are the BOMB - If we could get these folks to run the country for just one day !!!
WILLIAM HBest UHAUL experience ever! Highly recommend this location!
Niki DI just LOVE this location. If you want to go to the best place to rent a UHaul - LOOK NO FURTHER !!!!! This is THE A TEAM when it comes to renting a UHaul. Thank you General Storage - you should change your name to THE BEST PLACE TO GET A UHAUL - plus STORAGE
William HIncredibly friendly and efficient staff at this location. The truck was clean and ready to go when I needed it. You can't go wrong by renting your truck at General Storage! Good folks and an easy access location.
Otis BI love where I got my haul it was quick easy convenient I love the front desk associates they were so professional and all I needed to get my job started I'll be back in the near future
Lisa HThe truck I rented was in good shape and the price was good also. Have rented Uhaul trucks before and will do again. The rental process was easy online and this location was good to work with.
John LThis is THE location to rent your Uhaul. Friendly and caring folks. Equipment always clean and ready to go. I had a problem once and instead of "call the 800 number" they got a hold of folks at Uhaul to fix it. LOVE THESE FOLKS !!!
WILLIAM HExceptional. Customer service was phenomenal. Would refer people any day!
Jacob MNot a thing. The manager was amazing and very helpful.
Myrtle WStaff is beyond helpful, very courteous and extremely knowledgeable. Can't say enough good things!
Billy BNiki was awesome. She was personable and welcoming as we are moving from out of state. She answered questions outside of Uhaul business and had a wonderful disposition. Check out was efficient and accurate. I would recommend Niki and the General Storage location for your moving rental needs.
Byron TYou MUST rent your UHaul here !!! These are just the nicest people !!!!!
WILLIAM HThe staff is great at this location! In fact they are one of the best I have had the pleasure to deal with!
Victoria HLove this location. The people here are so NICE !!!
WILLIAM HAttendant was very helpful and courteous
Will DVery easy rental. No issues whatsoever.
Brian SI just LOVE the folks here !!! Makes me have days that I want to just go rent a Uhaul so I can pop into the office just to say hi
WILLIAM HThe folks at General Storage are the BEST in the business. I am so thankful and make this location my first choice every time I need a UHaul. This is also a great place to rent storage !!!
William HMy FAVORITE people to rent a UHaul from - you won't find a better location !!!
WILLIAM HI am really not making this up - When I have to rent a Uhaul I think " Oh cool - I get to go visit those really nice people over at General Storage !!! " I LOVE THOSE FOLKS !!!!!!!
WILLIAM HDon't know... want to say your people were awesome ! Nicki in particular !!! Thanks
WILLIAM SThe people here are the best. I am probably the UHual customer with the most issues and they always go the extra mile to help !
WILLIAM HDanielle is very pleasant and professional.
Gary AThis is the BEST place to get your UHaul rental. These are the best folks.
WILLIAM HThe best people making this the best U-Haul location !
WILLIAM HNewer trucks with cell phone plugs.
Jeffrey BThis is my favorite Uhaul place. It's because the nicest and friendliest people work here !!!
WILLIAM HAmazing experience and wonderful customer service will definitely be a loyal customer to this location… thanks for everything ❤️
RHONETTA AThis is THE place to rent a Uhaul. Just the best and most friendly folks !!!
WILLIAM HIt was extremely difficult finding your location. Other than, the experience was easy.
Barbara G