Le client n'a pas laissé de commentaire.
NOEL R.
Customer Reviews for General Storage McDonough
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The truck sounded as if it was about to break down at any moment.
Lanekia J.Great guys
Jerman T.Make sure the vehicle is cleaned especially if the previous user had animals in the vehicle. I am a person who is allergic to animal fur. The cargo van I rented had dog fur in the seating area of the vehicle. I had a reaction to the fur. We had to clean the seats for me to be able to sit and drive the van.
Juan J.The two gentlemen who assisted me were pleasant, helpful, friendly and knowledgeable.
RONNIE A.Good fast costumer service!!
Raul Galo B.Other than Wi-Fi issues, was an easy experience
Joseph R.Nothing from me. The staff was friendly. They processed my rental promptly. And there were cookies and a candy jar too. Will use this location for all future needs.
Deborah S.We had great customer service!
john B.Couldn't adjust the mirrors!
George M.The Pick up location worked with us for an hour trying to get the software to upload out driver's license pictures. It wasn't accepting them or letting them move past the screen. They stated this happens alot and is unpredictable when it happens. They were very friendly and worked until they got it loaded, but it took around an hour. The last time I was there it took 5 min. UHal's software need to be updated to work. Cutomers don't have time to wait.
CARLA H.Excellent customer service. Friendly and knowledgeable.
Demetria T.Overall the operation and customer service was outstanding
MICHAEL B.I left my AirPods and 20 bucks in the cab of the truck I called to get them and they were going to tell me or anything. I watched the associate try and use my AirPods instead of doing the right thing and calling me to tell me I left them.
Joshua E.S.O.
Robert W.Good.
Jose C.Excellent service
thomas H.All was well
Marc david J.U-Haul gave me ample opportunity to receive my rental back. Someone had stole the truck. Do not ever, I mean ever let someone turn your vehicle in. YOU DO IT YOURSELF PLZ.....
Ronald D.The staff was very friendly and professional!
Crystal W.Just tell them keep smiling and making their customers day. 😊
Lauren R.Storefront was clean. Staff was very welcoming and pleasant. I would definitely recommend this location to anyone I know.
Alisha F.Customer service was spectacular!
Mario L.Always friendly & professional! Office is clean. Equipment is clean. Prefer this location over others...
Balery J.Great customer service!
hal H.Great People - very helpful - great equipment - always well maintained and clean. easy pick up and drop off. well priced.
Jeffrey W.I love this location. They are very friendly, helpful and knowledgeable.
Michelle D.Easy to find. The unit was ready.
Darrell E.Not sure why assessed a cleaning fee?
Robert M.Nothing, the staff was professional, helpful, and courteous. We had pleasant conversation. It's been a long time since I have had this type of exchange with such wonderful people.
Richard G.The space is small and has limited parking spaces. I could not back up the trailer into a parking space. I called in the building to ask for assistance ---he did not offer any help. He said I had to get it in a parking space. It was raining terribly hard. I had to unconnect the trailer and take pictures in the rain plus push the trailer into a space. I'm a female with bulging back discs. This was not a good experience in the rain.
Lecresicia M.Nothing service was great vehicle well maintained
Latavia L.The staff is awesome. Don't change a thing.
Demetrius B.Excellent service à la clientèle
Jizel A.Fast checkout. Clean facility. Good location. Friendly Managers.
Tonya J.Nice location and the process was smooth
Robert R.Inside was filled with soda spillage,sticky
walter R.Very very nice pleasant staff!
ROXANNE H.Close location.. lady was rude… not friendly service at all from her but the guy was nice.
KAYLA B.Too many issues picking up the truck. Had nothing to do with the location and everything to do with Uhaul
Lauren C.s/o
MELANIE R.The online reservations were easy and check in/out was even easier.
Steve P.Friendly down home staff. Gentleman took the time to help me hook up the trailer and check the lights for me. Will definitely rent from this location again.
DANIEL H.n/a at this location
MARK H.The interior of the truck was not clean, we had to clean it. The driver seat area smelled strongly of cigarettes. Other than those issues, it still beat price and availability which we needed badly to move quickly.
JENNIFER G.Excellent customer care all around. Mercer University
SCOTTY M.We turned the truck in after hours but it was a smooth and easy process on the uhaul website
SHANTANA C.