Good!!!!
Long T
Customer Reviews for Georges Barrell Laundromat
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Truck was filthy inside, beverage spills all around cup holders, dirt on the floor and seat crevasses. Nothing was wiped down prior to rental. Windshield ( on the inside) was so dirty, night time driving was not possible as visibility greatly obscured by dirt. ( looked like it was cleaned with a dirty rag).
Derek GPainfully slow… I did a pickup through the app and it still took me over 30 min to get the key and be on my way… and I was the only customer. Drop off was equally slow. Also I was charged to fill it with more gas than it started with. Tried showing a pic of the gas gauge which clearly showed that it was lower than what he was saying it started at, but he wouldn't even look at it. Couldn't be bothered to push the issue further because I'd already wasted enough time with him. Definitely will not return and will look at other renting options in the future.
Steven RExcellent service à la clientèle
Rosalie RTry to make sure that your dealers have the kind of vehicle available that your customers book in advance.
James SThey were well informed and knew their products. Professional, personably, and even entertaining. I'm all about the service, and the service was excellent…if you know how to improve on excellent, let me know.
Stephen PPick up location was much further than anticipated, 3 additional hours driving to secure a rental.
Glenn WIf a uhaul asset is reserved for pickup a certain location, make sure it is there for the customer. The customer should not have to go to another location to get it. Very poor customer service.
Steve CFriendly and they accommodate us with our needs. Clean truck.5⭐️
Janet DJust dropped off, but they proceesed the bill first tbing in the morning
albert rFriendly people! Will recommend to friends!
Jessica-ann eNothing. Worked out perfectly
Rod EInterior not clean especially where you would put things like cup holders
Dean PGreat staff...Very kind and helpful.
hamish rExcellent service, great people, great job. Merci.
MARC Deverything was excellent
william bNothing. Excellent rates. All good and friendly helpful service
Dave SQuick check in and departure. Very Friendly
Todd ANo issues, got mevon my way in less than 10 minutes.
Dave MProvide your outlets a more smoother flow for receiving and processing customer orders.
Monika WVery sincere honest caring with my concerns
Henry GI was quoted unlimited milage,but was charged 1,43 per km.when I checked the uhaul web site the rental on a moving truck states 0,89km. The attendant advise me of unlimited kms
Virginia BWas polite and friendly at first had a few questions about my bill did not want to look into it or try to resolve it. He told me to call U-Haul head office. Grumpy
Jim BTracy was helpful and a pleasure to deal with.
Scott TIt was a useless rental. They couldn't even lift the piano to transport it. I ended up paying for a uhaul for nothing. The piano ended up staying. We couldn't get it. A waste of money it was. It's upsetting.
Monique BThis location was convenient for us and the lady was lovely. It was a pick up spot not a actual uhaul location so we appreciated the fact that this existed
Sharon PNo improvement necessary
andy eNot a thing
Ron AIt took me over a half hour just to get my deposit back the older gentleman didn't no what he Was doing
Kelly EThere was no one onsite. I park the trailer and left.
michael bGeorge is excellent and caring
maryanne rPick up and return was quick and efficient. I highly recommend renting a Uhaul from them.
Aaron BExcellent customer service. Extremely friendly, welcoming, truck ready, all supplies ready, welcomed in entry and knew who we were ! Service and friendliness was above and beyond - was a great start to our move and tots service Uhaul rental (packing materials, movers, pick up and self drop and storage).
Scott BGreat service
Alison MVery expensive and very slow through the process
cindy lHave the vehicles full tabk of gas when renting out so there is no guessing trying to fill to 1/4 or 1/2 ti match where it was when you rented it.
heidi mVery easy rental. Friendly helpful staff and easy drop off. Happy to rent from them again!
Drew SI often rent from this location. They are friendly and accommodating.
terry bThe pick up location in Amherst was very untidy! The truck was pretty good regarding the cleanlyness ..I first booked for 15 ft in nearby moncton,but I was told it might not be that …it might be 20ft…thinking I was getting a 20 ft but ended up with a 26 foot …I wasn't pleased with that as it was an overkill,that much harder on gas!!
everett nBent fender on car carrier trailer at pickup. Representative recognised it before I hauled it away.
JASON TWe are not happy we did not receive $69 refund.
howard pActually a better location, not a muddy puddle lot so you have to side step the mud. Also kinda frustrating when you have to wait a half hour for the return, as the agent is busy waiting on customers with other facets of his business. Realize stand alones don't work in small towns, you asked for my opinion.
Chuck MMake the cost a lot cheaper…way overpriced. Not very impressed with UHaul as a whole due to the high cost of renting from them. Will definitely explore all other options before I use it again.
ROBERT Mone tail light on trailer was not working when i picked it up. no solution offered...take it or leave it.
Tom C