Customer Reviews for Georgian Bay Recreation Elmvale
(Concessionnaire U-Haul dans le voisinage)

29 évaluations

120 Yonge St N Unit 3   Elmvale, ON L0L1P0

(249) 306-0025

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 10h am à 3h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(249) 306-0025

120 Yonge St N Unit 3
Elmvale, ON L0L1P0

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 10h am à 3h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCIS C. 
Évaluation :
5

I had gone into the Midland location on Yonge Street earlier in the week. The gentleman there told me I could not reserve a trailer, but it would not be a problem to get one. When my husband went to get it. They had all been reserved. Then the gentleman referred to me as an old lady. Which did not make my husband happy at all. This man needs to learn how to operate his business. And learn some manners. On the other hand the gentleman at the Elmvale location was polite and helpful. Go to Elmvale. Not Midland.

JOSEPHF H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHENR K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell G. 
Évaluation :
5

you're doing fine.

SHAWNE O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GAURAV K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen K. 
Évaluation :
3

The lock to get into the vehicle is very poor. The dealer had to come to our rescue, to open it. He himself has asked Uhaul to either change the lock or provide more detail to customers on how it works. It cost us about :30min. Wordlocks - not the right lock for your business.

David T. 
Évaluation :
1

Location to pick up in Barrie arranged several weeks before was confirmed two days before by phone. Day before we were told we had do go to Elmvale 35 minutes each way. We had to leave work early and spend further time and gas to get to this location. My wife and i lost a couple of hours work as we had to leave to pick up the truck by 4 pm and the Barrie locatoin was only a few minutes from our office. Truck brakes made grinding noises when picked up but seemed to work and was only truck available .Before I reached my location I was turning off the highway to a road and brakes barely worked and i nearly went off the road into a ditch. Brakes were suddenly really bad and i had to drive very slowly another half hour or so with the brakes almost to the floor. The next day i tried it again and had no brakes at all and then brake light was on .I was not able to use the truck the second day. I had no cell phone coverage where i was and had to wait for a ride out of the area later that day before I could call uhaul .This truck had an obvious issue with brakes when i picked it up and this should have been checked. I could have been killed. A few weeks prior we booked a uhual truck for a move and then night before we were told it was not available but thank goodness Enterprise was able to help us out with a last minute rental.

BRIAN P. 
Évaluation :
5

Very clean, Pleasant staff was very helpful.

GARYC W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke M. 
Évaluation :
1

They charged me for two days .. called them and they wouldn't return my money . Cause he was busy with a client . I had the trailer back 30 min early to. Awful service and can't get threw on your phone lines . Poor service U-Haul

JASONCARTER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHENR K. 
Évaluation :
5

Both young ladies working in the store were friendly and helpful, excellent customer service. Thank you for a pleasant experience

Michael N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHENMARK D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAELE K. 
Évaluation :
5

Super friendly and very clean.. definitely my perfered location I'll always check there first from now on... Thank you for making it so much easier

MELISSARAE G. 
Évaluation :
1

Owner is very over the top, raises his voice at you and will threaten the police on you and tell you he's never renting a trailer to you ever again. I don't think I've ever been talked to like this by anyone in a commercial setting This store owner needs a lesson in dealing with customers in non ideal situations.

Jerry H. 
Évaluation :
1

The site was fine and Chelsea was amazing to deal with. My issue is with Uhaul itself. When they order a certain size of truck, make sure they get it. Maybe you should look at hiring drivers to deliver the proper trucks to better pick up sites. It's absolutely ridiculous and frustrating that customers are constantly getting screwed. I do not plan on using Uhaul for my next move

Marc L. 
Évaluation :
3

The u haul app doesn't work all the time and it cost me an extra day rental

GIACINTO F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sergiy K. 
Évaluation :
3

I just drop off the key.

ALEXANDER G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA H. 
Évaluation :
1

This is the second time I rented a trailer in my town with a months advance notice and then on the day I needed it I had to travel to another town to pick it up. The local dealer tells me that this issue is out of their hands and is a corporate issue. Not only did I have to pick up in another town I wasnt even able to return it in my town. Very poor customer service I won't rent with Uhaul again.

EDWIN F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LARRYWILLIAM G. 
Évaluation :
5

Mike and team were great. Will definitely rent from them again.

DAVIDL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tor J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene K. 
Non les évaluations ont été soumises pour cet établissement.

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