Customer service was awesome! Thank you.Kelli M.
Customer Reviews for Georgian Bay Recreation Wasaga Beach
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wasaga Beach, ON L9Z1N7
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam - dim : 10h am à 3h pm
Heures d'ouverture spéciales
- 12/23/2021 - 1/2/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Friendly staff with quick and efficient service.JEFFERY F.
Le client n'a pas laissé de commentaire.Alexander U.
The team was friendly and personable. They made the transaction fast and easy.BRIANW G.
It was a great experience I can't think of nothing for them to do to improve upon itJesse G.
Everything went well with this location. The staff were very nice and helpful. Excellent coordination between this location and the uhaul website.Ian D.
Le client n'a pas laissé de commentaire.Elaine T.
Le client n'a pas laissé de commentaire.Corey F.
Both girls working at the time I dropped trailer were fantastic. They were professional and made the drop off so easy! Highly recommend this location.LINDA C.
Le client n'a pas laissé de commentaire.MAKAR T.
Location is easy to find and easy to pick upDAVIDF C.
Le client n'a pas laissé de commentaire.Jonathan K.
Le client n'a pas laissé de commentaire.INGO S.
Easy drop off location.TERESAM B.
Service at Wasaga Beach was great. Below has nothing to do with the wasaga beach location. However I was suppose to pick up the trailer in Midland. When I arrived the trailer was not there. Contact uhaul and all they could offer was to pick up a trailer an hour out of my way. I asked if I could grab a cube van as I was on a schedule they said yes but would not offer any type of discount to assist the situation. They didn't even mention the 50 $credit as per their contract until I asked. They did not apologize for any of the inconvenience.JAMES S.
Le client n'a pas laissé de commentaire.Carolyn N.
Get a new store owner/manager. I made arrangements with an employee to pick up a trailer in the morning as the location doesn't open till 10am around 11 someone called me and said I couldn't pick up the trailer as it was reported stolen I was completely flabbergasted as I had made arrangements to pick up off hours I immediately dropped everything and went to the location to talk to the police The owner just started screaming at me saying I stole the trailer and he wanted me charged with theift. The police kept telling him to stop talking but he wouldn't so they escorted him away three times while I was talking. In the end I was able to keep the rental for the day but I was forced to pay an extra 20 in insurance I did not want. Please save yourself the hassle and drive to Collingwood to rent from u-haulBRADLEY W.
Le client n'a pas laissé de commentaire.Paul G.
i reached out to customer service about charges on my bill and no one has contacted me.Lisa A.
Le client n'a pas laissé de commentaire.DUARTEMANUELDA C M.
Le client n'a pas laissé de commentaire.ROBERT W.
They were really nice and helpfulMICHAEL M.
Le client n'a pas laissé de commentaire.CARLOS K.
Le client n'a pas laissé de commentaire.Joseph T.
The young woman who was working was so efficient and sweet!SUSANM D.
Reservation pick up location was changed four times.JESSEBT B.
Le client n'a pas laissé de commentaire.DAVID D.
Very fast, friendly servicePATRICIA B.
Le client n'a pas laissé de commentaire.Jana R.
Le client n'a pas laissé de commentaire.SHARON B.
Le client n'a pas laissé de commentaire.Brian R.
It says on the side of the truck 19,99 $ for the day , I rented the truck for the day and it cost me 66 $.oo + how do I get the truck for 19,99 $? Please advise Donna 705-627-2533DONNAJ Q.
Le client n'a pas laissé de commentaire.YVANLEO-PAUL G.
Le client n'a pas laissé de commentaire.GILBERT L.
Fix the phone so it doesn't hang up on customers every 5 seconds.CHANELDAPHNE P.
I rented 2 different trailers over 4 days and both of my check-ins and drop offs were amazing. Chelsea is incredible, she assisted me with an extension on one of the trailers because the website was giving me troubles. All in all I would definitely recommend this location for your Uhaul needs. Amazing customer service, courteous staff and quick to assist. Thank you for your incredible service!JASON S.
very easy and quick to deal with thanks.STEWART S.
Initially I signed a contract for a 2 day rental, which I have a copy of. I returned the trailer in the 2 days but was told that I was being charged for 4 days. I've rented trailers before and only paid for what I signed for. Joe signed my name on the contract and didn't let me in the office and he advised that I would only be charged for the days I used the trailer. I am totally dissatisfied with the way this has been handled.gary M.
Le client n'a pas laissé de commentaire.CINDY D.
Le client n'a pas laissé de commentaire.ROBERT R.
Le client n'a pas laissé de commentaire.Marcin S.
Le client n'a pas laissé de commentaire.Daniel B.
The young ladie in wasaga beach was very good , Excellent customer service.CLAUDEJ V.
Drop off was simple but even though we returned the truck with much more gas than we needed to (at todays prices, about 30$ worth) we were charged 8$ more for mileage.PATRICIAL W.
I had a very nice experience. The lady who met with me did all she could to make sure I got the equipment I needed, and that it fit our hitch and electrical. Thanks very much!EDDISOND E.
Le client n'a pas laissé de commentaire.David V.
The lock for the back of the truck was very difficult to get open. I wasted an hour and a half of my rental time trying to get it open. I was so frustrated.Peggy M.
Le client n'a pas laissé de commentaire.Adam S.
Le client n'a pas laissé de commentaire.BRUCE M.
Le client n'a pas laissé de commentaire.J-Blair H.
The Wasaga Beach location is awesome!DENISEJ C.
The vehicle was clean but it has seen better days. Body rusted below drivers door - just an observation.MARY P.
Very good experience, person supporting me did an outstanding job.MICHAEL J.
5 star service Friendly Courteous Very professional EfficientLUIGI M.
Who ever answered the phone should never be allowed to actually speak to people. I just laughed shook my head and hung up the phone.Justin R.
Le client n'a pas laissé de commentaire.Jason G.
Le client n'a pas laissé de commentaire.LARRYR C.
Le client n'a pas laissé de commentaire.DAVIDCHARLES F.
We need better notice when the truck is not available and the pick up location is changed. 14 hours notice before moving day is not enough. This was enough of a concern to make me not want to use U-Haul ever again.RACHELDENISE B.
Le client n'a pas laissé de commentaire.Olivia G.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.Jason G.
Le client n'a pas laissé de commentaire.Brooke M.
Staff were all very friendly and helpful. I will definitely do business here again.ROBERT M.
Le client n'a pas laissé de commentaire.FERNANDOM F.
Le client n'a pas laissé de commentaire.Alain B.
Le client n'a pas laissé de commentaire.SHAWNH B.
Le client n'a pas laissé de commentaire.Reece M.
Le client n'a pas laissé de commentaire.BOBBIE-JO B.
Le client n'a pas laissé de commentaire.John M.
The customer service is immaculateSHAWN H.
Le client n'a pas laissé de commentaire.WITOLDH W.
The girls at the Wasaga beach location were great ðŸ‘KARENT M.
Le client n'a pas laissé de commentaire.Robert G.
Excellent service à la clientèlePAULJOHN B.
Le client n'a pas laissé de commentaire.KRYSTAL L.
Great service, easy to communicate with.Thomas A.
Nothing...was very happy with the service and the young woman was very kind and helpful.LYNN P.
Le client n'a pas laissé de commentaire.MICHAELD L.
Customer service was great ðŸ˜ŠPAULJOHN B.
Keep doing what you're doing. Excellent customer service.CLIVE T.
Costed a little more than I was expecting. The truck and insurance pricing is great, the pricing of the Km's is a financial killer.PAUL K.
Didn't realize the location had changed. You probably could update the internet site.CONNIEL B.
Le client n'a pas laissé de commentaire.BRENDANT M.
Excellent customer service!David S.
Le client n'a pas laissé de commentaire.marg P.
Good customer service, friendly staff and very helpful.DOMINIKA F.
Friendly staff, very helpful.DOMINIKA F.
The customer service in this place is top-notch thank youSHAWN H.
Wow..the online contactless booking was challenging. It was like an escape room. I didnt expect to need a passport and thank god my daughter picked up her phone to be a reference for us. Lots of hurdles but we were successfulGerry B.
Tammy at the first location was so helpful getting me a trailer. Awesome customer service.JEFFREY G.
I was given a vehicle with a mirror out of adjustment. When I tried to adjust it (by forcing it into the proper viewing position) I ended up breaking the mirror. Although reasonably priced, I don't think I should have been charged for the mirror repair. Also, the choice of vehicles at this location leaves a lot to be desired. (I was forced to rent a larger vehicle than required)GARYA D.
Easy to rent and nice clean trailerCalvin G.
Great service and friendly would recommend for surePAULR T.
Le client n'a pas laissé de commentaire.VICTORMADISON C.
Le client n'a pas laissé de commentaire.BRADLEYE J.
Absolutely nothing , the staff here knocked it out of the parkRichard G.
The drop off location was convenient and staff member on the day of return of the Truck was polite, courteous and very professional... Well Done...RICHARD V.
Le client n'a pas laissé de commentaire.JOHN B.