Le client n'a pas laissé de commentaire.
Heather McMurray
Customer Reviews for Geralds Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Verbally explain how the tolls are paid when going thru pay by plate tolls.
David McHughDelightful experience with Betsy, she couldn't have been better!
Donald SveenMichelle was amazing and helped me get with so much! She is a star employee and is one of the sweetest people I have ever dealt with.
Matthew NormandThe truck interior was not clean nor was the windshield clean. For a vehicle with only 6400 miles on it, it was not a very good representation of the Uhaul brand. I am still trying to figure out all of the charges that the dealer charged me. The receipts I am getting has given me three different totals and there was an extra $50 charge that I have no idea what it was for. The truck was not available on the day I had it reserved and I had to make a special trip to pick it up on Sunday.
Steven WhiteMore parking
Douglas LewisFast and knowledgeable service. Great professional car hauling trailer. I hardly noticed that I was towing a car.
James FuhryNo improvements needed. Amazing kind couple running the place
Cyndi HernandezI LOVE JOHN AND HIS WIFE THEY ARE ABSOLUTELY AMAZING….
DOMINIQUE BROWNExcellent experience at this location!
Amanda KeaneKeep the great work!
MARK WATSONNothing … everyone is amazing here !!!
Sonya NapolitanoClosed on a Sunday as insane as that sounds. Place is in disrepair and feels sketchy and unsafe.
BLAKE JACKSONVery friendly and helpful.
Edward WrightRien
Lin PerryWorking together
jose ARAGONThis U-Haul location is excellent and very accommodating! I would highly recommend the Fruitville U-Haul !!!
MICHELLE BURNETTEThe cab was not clean Dirt on the floor and dog hair in both sides ( driver and passenger)
Erik MorenoHad a very pleasant, easy experience. The owners were lovely and able to answer any questions I had. I would use this location again.
LANCER JONESExcellent service and return was extremely easy. Thank you so much!
Jon SullivanThe gentleman that ran this place was a cranky old man, very grouchy, negative and unprofessional. Seems like he doesn't like his job and should retire or just stay at home.
dan obrienThe van was dirty with a very strong smell of smoke.
Mariano DominguesThe people at the location were fantastic
Howard ReckNeed to check and make sure you have everything that the customer ordered to where it doesn't delay their moving experience because they have to run around and find the missing piece in my case was appliance dolly! Wasted a half an hour from pick up trying to find one and then had to wait till the next morning to pick one up, so delayed my moving of things that evening!
THOMASSINA ARTUSHENIAProblem with the trucks tire which wobbled on the highway
Marci MiranovNo personnel available to support the return (despite arriving during working hours); had to complete the return via the app.
Daryl McMathDidn't appreciate the auto check in. Next time I will go to a location where I can physically check in with some one. My drop off location was a dump and there was no safe place to park the vehicle.
JoDell AndersonDriven in . Drop off and hassle free. Location is good. Have use it in the past.
hector salgadoAwesome service. Thank you!
Margaret ZurowskiVery nice and helpful People q
HAROLD THORPEReplace your grab handles with rectangular ones. My finger got caught in the angled grab bar. I am still in pain and I have had to take time off of work. It would be a relatively cheap upgrade.
Joseph BernuiThe man behind the counter was aggressive and rude. When I questioned him on the gas level not matching the paperwork he lost it. Reached into the truck to grab the keys and basically said accept it with the incorrect information or he was cancelling the rental. I have video of the incident.
Hector Tobargood places to rental
NICOLAS ALCEAlways a pleasure working with the folks at Geralds
Thomas MacKiefast and friendly. Very easy process
LAURENCE BOSTROMLocation was ok… the way the app works to check in is an absolute disaster. It's very misrepresented how it works and the process itself. Yes, it's a good service to give when a location is closed, but you should warn your customers it's a good 30-45 mins check in time after all the forms to fill in, pictures, equipment pictures, getting approval after you submit everything…allowing for the app not to work at times and then start over….prepare them for reality, not the "easy peasy" the website and tutorial claims.
Thomas BridghamExcellent service à la clientèle
William FriedmanIt was another local garage, but that was OK.
Peter DunnThe first truck had a problem but Betsy immediately changed it out. Great service, thank you!
PATRICK LAFFEYFriendly and pleasant
Charlene Young5 star Team, my last second reservation was handled professionally, quickly and with a smile. Fully recommend these guys !!
IAN LESIKARThe people and service was outstanding. Hard location to get in and out of do how the city granted access to their driveways
DAVE D'ADDEZIONExperience very busy but only one staff handling everything. Slow getting vehicle limited time this can be a problem...both in and out, same situation.
frances clarkStaff was friendly and entire process was easy and affordable.
Robert GriffithYour scheduling sucks, your customer support representatives over the phone have nothing but attitudes or can't help you. Your app sucks The operations of uhual is a joke and needs to be fixed.
Tyler TenkmanJohn and his wife has always gone above and beyond while providing service and I would highly recommend this U-HAUL store to anyone .
FAIRGROUNDS ASSO DALE OSWALT