Évaluations des clients Getty Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Getty Center

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Donna P. le

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Le client n'a pas laissé de commentaire.

Pamela C. le

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My rental should have included blankets. They were not available. There is nothing on site should you need something. I had a trailer rental scheduled here in the recent past and the equipment wasn’t able to be used. It set me back 2 hours as I had to go to another location. I questioned uhaul about this location because of past experience and was assured it would be fine. It wasn’t!!

Gregory T. le

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I did not know that I had to use checkin from phone and lock box. It was not told to me until I called customer service.

Simon H. le

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Uhaul should honor the requests per reservation.

Randy A. le

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Le client n'a pas laissé de commentaire.

Jason L. le

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Le client n'a pas laissé de commentaire.

Laury G. le

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The check in process is all messed up. If it weren’t for the attendant from the gas station, we never would have gotten the truck.

kathleen H. le

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No dolly, no pads... guy didnt help

Claudio D. le

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Le client n'a pas laissé de commentaire.

Debi M. le

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Le client n'a pas laissé de commentaire.

PAUL U. le

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Le client n'a pas laissé de commentaire.

ALEX K. le

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Love the trucks and how clean they are. However, this is my first time using the online check in and check out. The check in went smoothly. It took about 10 minutes to get through all the steps. The checkout process did not work for me. I attempted 3 times to go through all the steps and each time it would error at the last step. Ultimately I had to leave the keys with gas station attendant. I know everyone is heading towards the smart phones for processes like this but I honestly would have appreciated a uhaul employee to be available to make sure the truck was checked in properly. Hopefully next time I rent this process will be refined or they will go back to the old way of having someone onsite to accept the truck.

Gregory K. le

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Le client n'a pas laissé de commentaire.

Keith F. le

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Le client n'a pas laissé de commentaire.

Matthew S. le

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Le client n'a pas laissé de commentaire.

Alan S. le

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Contract clarity was not an option with employees that cannot communicate due to language barrier.

Dennis C. le

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After my overall experience with Uhaul, I would never use Uhaul again and would discourage anyone else from using Uhaul.

Almeda S. le

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This is a remote location. The on-site employees provided a phone number to call. The person answered immediately and was pleasant and made it simple to drop off the truck.

Betsy J. le

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This was not the drop off location. It was mountain lakes nj.

DREW A. le

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The Getty Center is a Gulf gas station that accepts U-Haul vehicle returns.

Gary L. le

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Gas station with no indication of Uhaul facility. Thought the place was closed, and I was at the wrong location. Only way I knew I was in correct place, was truck I rented was in lot. The young man I was in communications with, Adrian, during this transactions with was extremely helpful and went out of his way to accommodate me.

Vito S. le

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What a disappointing experience all around with U-Haul this morning. Wanted to rent from Randolph NJ location, reserved that location, got a confirmation text stating to go to the Mine Hill, NJ location to pick up truck. Went to Mine Hill only to find out NO ONE DECEIDED TO COME TO WORK TODAY!!! Called 800# & was sent over 10 miles IN THE OPPOSITE DIRECTION to Oak Ridge NJ to rent a truck. Gas attendant didn’t know what he was doing, we had to call 800# AGAIN. Paid for the rental of 12 moving pads, recieved 5 very used rags. I’d have been better served renting with another carrier, I won’t consider U-Haul again for future projects. Too many problems when all i wanted was a truck for the day to move some furniture.