Évaluations des clients Gilbert Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Gilbert Self Storage

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jeremy W. le

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The move went well. The gentleman at the counter had a few hiccups to get through with corporate before I arrived. He did good and got the system up and running to get me the uhaul I needed.

Chad Y. le

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Le client n'a pas laissé de commentaire.

Chael A. le

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everything was horrible from the time I try to pick up the U-Haul by using the online services to the gentleman inside the building that tried to check me out to try to return the vehicle and I'm having a place to put the damn keys

Samantha M. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Le client n'a pas laissé de commentaire.

Jesus D. le

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Great customer service, exceptionally clean trucks, pick up/drop off was smooth and quick.

Jessica H. le

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Le client n'a pas laissé de commentaire.

Scott S. le

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Great trick, great value!

Charles F. le

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Le client n'a pas laissé de commentaire.

Gianni M. le

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Front desk person was slow and incompetent!!!!

Brad P. le

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Fantastic quick and easy

Mark R. le

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I found the transaction to be intrusive and demanding of private information including use of a secondary smart phone in order to conclude the rental. I will not do this again for that reason. The Terms of agreement concerning rental insurance coverage are outrageous. You might want to rethink how this comes across to customers that IF they decline the damage coverage, they must immedietely PAY estimated damages. What are you thinking? Are you going to hold captive customers while waiting for an agent to assess damages? And how long, and how accurate an assessment from what agency are damages assessed? I didn't like it. I won't do it again. The truck was adequate but no blankets, dolly were offered. You lost me on the new policy.

razmik G. le

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Good service I am so happy I did job done

Tami W. le

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Le client n'a pas laissé de commentaire.

patrick B. le

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Le client n'a pas laissé de commentaire.

Tara L. le

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Le client n'a pas laissé de commentaire.

Tara L. le

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Le client n'a pas laissé de commentaire.

Nicholas B. le

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I got ripped off

AMY C. le

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Clean, easily accessible storage facility. Would recommend to anyone. Very friendly and helpful in the office!

John S. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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The van was beyond filthy. Dog hair all over the seats and it smelled like a goat. Mud on floor, etc. Looks like it hasn't been cleaned ever!

ART S. le

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Jennifer and Steve went above and beyond to make this transition as smooth as possible.

Helen W. le

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Person at desk could not help with pick up. Only on line pick up is not good if the help can't walk you through the process. I spoke to 8 people before I got to a person that knew how to help me. The systems wouldn't work so it took me 1 hour to complete the order. It was poor at best. I rent 20 times a year and neber have a problem.

Travis S. le

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The van was filthy and it hasn't rained anytime recently. They've got a car wash literally around the corner. The main thing was the seats were covered in white dog hair and got all over my clothes. The back of the van hadn't been swept out anytime in the recent past. I expect more when I pay $75 to rent a van for a few hours. Also, I don't appreciate not being told that there would be an $8.50 "rental tax". I was not advised of this at the time of rental. They sure didn't forget to push the rental insurance down my throat though. All in all, I will probably seek an alternative to U-Haul next time as a result of this experience.

JESSICA D. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Le client n'a pas laissé de commentaire.

IFEOMA S. le

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It was a great nine years with Gilbert storage.

Caleb E. le

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The rideshare application was cumbersome and not intuitive. Made it difficult to both pick up and drop off van

cynthia G. le

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Very friendly and accomplishing folks.

john L. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Sheri W. le

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Le client n'a pas laissé de commentaire.

H Randall D. le

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Le client n'a pas laissé de commentaire.

Patricia W. le

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Le client n'a pas laissé de commentaire.

Michael T. le

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Le client n'a pas laissé de commentaire.

louis S. le

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Le client n'a pas laissé de commentaire.

Arthur B. le

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Pleasant experience considering one was loading and unloading stuff.

Mark N. le

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No recommendations. Check in and out was speedy and friendly. Truck was clean and had no issues during the rental.

Janet C. le

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The service that Uhal gives has gone down hill and I will never refer anyone to your company if I like them. The lady at the counter tried to tell me to go somewhere else when I arrived. Even though my truck was in the parking lot. Then it took 2 HOURS to get the rental checked out. The lady had NEVER rented a Uhal truck to anyone. The 2HOURS that it took out of our morning was a huge inconvenience and it made the return of the truck VERY late in the evening. I always call other rental companies before I ever rent with Uhal again.

STEVEN T. le

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Great customer service. Thanks!