None, Gilcrest Supple was awesome!
tom B.
Customer Reviews for Gilchrist Building Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The nicest people you ever wanted to deal with. They went over and beyond to get my trailer hooked up behind my truck and on the road.
FAITH P.The rigamarole the office staff has to go through seems extreme and time consuming. Hook up was easy and photos were taken of the hook up to ensure all was done as required. The staff at Gilchrist Building Supply are very friendly and easy to work with.
Nancy N.The computer check out was so much trouble, it took us an hour and twenty minutes to get the trailer rented. The help was great and the service was great but the computer part sucked.
emory P.Le service à la clientèle était génial. The trailer was clean but it did not lack property on the hitch receiver and the trailer bounced a lot during the drive.
FLORENCE W.Very nice folks
Gregory Y.My only recommendation is that it should not take 30 to 40 minutes to check someone out the pictures my license all that could be done pre-arrival. Just need to spot check thank you
stephen H.Pick-up took half an hour due to Uhaul procedures. Customer service had to call Uhaul to get a code to get into the system; then needed to text me a message to upload a picture of my driver's license. More information, more paperwork. Really the process needs to be streamlined.
Suzanne R.One I rented was broke down had flats and tail lights hanging out. They found another that didn't know they had. It took a hour to get out with it . Was clean I put air in right front because was low
KAREN B.Don't change a thing
ROBERT M.I was stuck because my car had broken down,, This was a god sent,, I was in a bind
Joseph R.Randy, the man who wrote my rental was great!! Very helpful!!
Edward B.It couldn't get any easier to rent a clean, high quality truck. Great location, great truck!
WILLIAM B.Staff was professional and helpful.
DAVID P.Had to change trucks twice and stilln it was dirty and the gas gage did not match the paperwork. The employee that handles that area did not seem to take his job seriously and seemed bothered that I didn't want a Truck that had been smoked in and not cleaned at all. I don't smoke and have no desire to drive 500 miles and smell an ashtray the entire way! The truck I finally settled on was also dirty and had damage that had not been noted! Alex a second employee finally stepped in to help and made things right, paperwork and all. I settled because I had people waiting to load the truck and was paying them by the hour. With all the delays in signing out a truck it delayed my process by over an hour! Not pleased at all with the whole thing. I would not recommend anyone get a truck at this location until that get thing in order.
NORMAN S.Charged me the extra 42 even tho in my contract it gave me an extra 2 days.
ANDREW M.I had no problems with U-haul and would recommend Uhaul to others until dropping off at Gilcrest Building Supply...... They said my paperwork had 15/16 worth of gas when I picked up the truck. On top of the $1 000 plus bill they charge an extra $ 24,75 for the difference in gas. I my opinion, I though the gas charge was petty! I also spend a lot of money during the course of the year at Gilcrest Building Supply on farm supplies and such..... in the future I maybe switching to Ace for said supplies instead.....
KEVIN K.Original reservation was at Fort White Florida which had no one present at location although people were working in back shop and garage doors were open. Another client was also there to pick up equipment and couldn't get their truck. Piss poor excuse for vendors and bad representation of uhaul brand… more like hee Haaaa donkeys at Fort White! Went to Bell Florida location and no problem.
ERIC A.All went well.
RONALD T.Everything was great, don't know how you could improve
joseph R.Went out of the way to help me out. Thank you Uhaul staff. 10 star service!
KIRK G.Excellent customer service!
Werner P.Alex was great to work with on the return.
Alex N.I brought the trailer back 30 minutes late I'll timer for the day I'll never rent anther u-Haulfrom you all
Darryl A.Rien
David H.Very helpful. Good job.
ROBERT W.You would think that a person who rents Uhaul to people everyday would get a discount. Probably would help employee morale.
SCOTT K.It was a straight forward business deal with no hassle...we appreciate U-Haul for being there at Gilchrist Building Supply.
victoria D.Truck had a leak, informed at drop off. Boxes got wet in move and ruined some things.
Robert D.Nothing, everything was perfect.
David H.Keep up the great job.
RONALD T.s/o
ralph R.sales associate was not knowledgeable of the rental process, it took an hour to set up. when I returned the next day to pick it up the paper work was wrong and had to be done again. the trailer was dirty inside and out. the associate informed me he doesn't clean them .will never do business again at this establishment.
henry W.Keep up the good work.
TODD J.I put not applicable for helpful personnel because I dropped off after hours and no one was there.
Carl R.Everything was great & when smooth & easy Thank you
Denise S.They are always the most helpful and experienced staff.
Melissa P.Everthing was great.
James F.The staff at this location are great do what it takes to get you on the road safely and help any way they can don't change a thing
Randy W.U-haul needs to get it's act together. What is the point of me reserving a trailer only if I still have to go through the whole process, not once - but twice because the system kicks it back out. Gilchrist Building did make it easier though.
Vincent H.They are awesome in Bell.
Maria L.Very nice people.
Nina H.Excellent customer service here.
Kristine E.no need
ROGER H.I thought the guy who waited on me was kind of rude when i first go there Maybe he was having a bad day. He seemed to be better when I left.
TAMMY M.great people to do business thank you
Vicki G.Have no problem at all, everything was taken care of and would use them again. I am looking for a used box trailer at least 8 ft. long. to make a mobile workshop.. I am a handicap vet doing repairs for senior citizens.. non profit.
EUGENE S.