Le client n'a pas laissé de commentaire.
Janet Goodwin
Customer Reviews for Gilchrist Building Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It was quick and easy very professional
Cynthia DoonanI have dealt with this business several times. Never had a bad experience. Great employees.
Edward BayerRien
Vanessa JenkinsThe service was great
Bernardo BestardNone, Gilcrest Supple was awesome!
tom buckardThe nicest people you ever wanted to deal with. They went over and beyond to get my trailer hooked up behind my truck and on the road.
FAITH PIERCEThe rigamarole the office staff has to go through seems extreme and time consuming. Hook up was easy and photos were taken of the hook up to ensure all was done as required. The staff at Gilchrist Building Supply are very friendly and easy to work with.
Nancy NiemanThe computer check out was so much trouble, it took us an hour and twenty minutes to get the trailer rented. The help was great and the service was great but the computer part sucked.
emory philmanLe service à la clientèle était génial. The trailer was clean but it did not lack property on the hitch receiver and the trailer bounced a lot during the drive.
FLORENCE WHITMOREVery nice folks
Gregory YanceyMy only recommendation is that it should not take 30 to 40 minutes to check someone out the pictures my license all that could be done pre-arrival. Just need to spot check thank you
stephen holcombPick-up took half an hour due to Uhaul procedures. Customer service had to call Uhaul to get a code to get into the system; then needed to text me a message to upload a picture of my driver's license. More information, more paperwork. Really the process needs to be streamlined.
Suzanne RiordanOne I rented was broke down had flats and tail lights hanging out. They found another that didn't know they had. It took a hour to get out with it . Was clean I put air in right front because was low
KAREN BEARDSLEYDon’t change a thing
ROBERT MALDONADOI was stuck because my car had broken down,, This was a god sent,, I was in a bind
Joseph RindoshRandy, the man who wrote my rental was great!! Very helpful!!
Edward BayerIt couldn't get any easier to rent a clean, high quality truck. Great location, great truck!
WILLIAM BLACKBURNStaff was professional and helpful.
DAVID PRICEHad to change trucks twice and stilln it was dirty and the gas gage did not match the paperwork. The employee that handles that area did not seem to take his job seriously and seemed bothered that I didn't want a Truck that had been smoked in and not cleaned at all. I don't smoke and have no desire to drive 500 miles and smell an ashtray the entire way! The truck I finally settled on was also dirty and had damage that had not been noted! Alex a second employee finally stepped in to help and made things right, paperwork and all. I settled because I had people waiting to load the truck and was paying them by the hour. With all the delays in signing out a truck it delayed my process by over an hour! Not pleased at all with the whole thing. I would not recommend anyone get a truck at this location until that get thing in order.
NORMAN STRADERCharged me the extra 42 even tho in my contract it gave me an extra 2 days.
ANDREW MOBSBYI had no problems with U-haul and would recommend Uhaul to others until dropping off at Gilcrest Building Supply...... They said my paperwork had 15/16 worth of gas when I picked up the truck. On top of the $1 000 plus bill they charge an extra $ 24,75 for the difference in gas. I my opinion, I though the gas charge was petty! I also spend a lot of money during the course of the year at Gilcrest Building Supply on farm supplies and such..... in the future I maybe switching to Ace for said supplies instead.....
KEVIN KELLYOriginal reservation was at Fort White Florida which had no one present at location although people were working in back shop and garage doors were open. Another client was also there to pick up equipment and couldn't get their truck. Piss poor excuse for vendors and bad representation of uhaul brand… more like hee Haaaa donkeys at Fort White! Went to Bell Florida location and no problem.
ERIC ADAMSAll went well.
RONALD THAYEREverything was great, don’t know how you could improve
joseph robertsWent out of the way to help me out. Thank you Uhaul staff. 10 star service!
KIRK GAUDINExcellent customer service!
Werner PeyinghausAlex was great to work with on the return.
Alex NicholsonI brought the trailer back 30 minutes late I’ll timer for the day I’ll never rent anther u-Haulfrom you all
Darryl AshmoreRien
David HarrisVery helpful. Good job.
ROBERT WINEGARYou would think that a person who rents Uhaul to people everyday would get a discount. Probably would help employee morale.
SCOTT KAYIt was a straight forward business deal with no hassle...we appreciate U-Haul for being there at Gilchrist Building Supply.
victoria duboseTruck had a leak, informed at drop off. Boxes got wet in move and ruined some things.
Robert De BoerNothing, everything was perfect.
David HatmakerKeep up the great job.
RONALD THAYERs/o
ralph roystersales associate was not knowledgeable of the rental process, it took an hour to set up. when I returned the next day to pick it up the paper work was wrong and had to be done again. the trailer was dirty inside and out. the associate informed me he doesn't clean them .will never do business again at this establishment.
henry wilsonKeep up the good work.
TODD JONESI put not applicable for helpful personnel because I dropped off after hours and no one was there.
Carl Rehberg JrEverything was great & when smooth & easy Thank you
Denise SanzThey are always the most helpful and experienced staff.
Melissa PauleyEverthing was great.
James FairclothThe staff at this location are great do what it takes to get you on the road safely and help any way they can don't change a thing
Randy WattsU-haul needs to get it's act together. What is the point of me reserving a trailer only if I still have to go through the whole process, not once - but twice because the system kicks it back out. Gilchrist Building did make it easier though.
Vincent HermanThey are awesome in Bell.
Maria LightnerVery nice people.
Nina HedgesExcellent customer service here.
Kristine Eskelinno need
ROGER HARMELINK