Évaluations des clients Gilroy Muffler and Brake Service Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Gilroy Muffler and Brake Service Center

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Brandi G. le

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Le client n'a pas laissé de commentaire.

tony w. le

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Le client n'a pas laissé de commentaire.

Lori F. le

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The truck i reserved did not come back but they made every attempt to get me another vehicle though smaller it worked otherwise my stuff would have been out on the porch

ZEKE M. le

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Le client n'a pas laissé de commentaire.

Alexander G. le

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Le client n'a pas laissé de commentaire.

Jennifer V. le

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Le client n'a pas laissé de commentaire.

Thelma P. le

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Le client n'a pas laissé de commentaire.

Paul G. le

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They were amazing, I will definitely be returning for another trailer as well as sending them business from Hollister. I can not thank them enough.

WILLIAM P. le

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No improvement needed.

Andrew H. le

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Le client n'a pas laissé de commentaire.

Philip R. le

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They were more than accommodating.

Ignacio M. le

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Le client n'a pas laissé de commentaire.

THOMAS L. le

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Deena and Mike are very friendly, helpful and efficient. I always enjoy renting trucks from them. On one occasion, all their trucks were out and so I was forced to rent from another U-haul location in Gilroy. That experience was very disappointing and so I will always go back to Deena and Mike when I need to rent a truck in the future. They are truly great people.

ALMA G. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Le client n'a pas laissé de commentaire.

David R. le

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Le client n'a pas laissé de commentaire.

Rob G. le

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The owner was very helpful, courteous and nice. Quick pickup. The truck was clean and ready-to-go!

THOMAS L. le

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Deena was very helpful and has outstanding "people skills." She went out of her way to get me the truck I needed by literally coming back to work, after her office closed, to rent me the truck. In my 71 years of living, I have never experienced such an act of kindness from a person who was managing a business. I will always return to Deena when I need to rent a truck in the future.

David A. le

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No one was there, we just put the key in the drop box and left.

Daryl D. le

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Warn a person about the after hours drop off procedure. The taking of pics, etc. And have a wifi access so this can go faster.

Joseph W. le

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Le client n'a pas laissé de commentaire.

steven e. le

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Price was $200 higher for same rental I did one month ago? Agent did not know why.

Rearose G. le

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Very friendly and helpful.

Ernesto S. le

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Le client n'a pas laissé de commentaire.

David P. le

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miles per gallon not specified, Yes it may change, but there is range and a common number that could be used. after rental fees not really specified. NEED FULL COST OF RENTAL UP FRONT NOT THE NICKEL AND DIME CHARGES AFTER RENTAL...

KIMBERLY C. le

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N/a, we self returned our truck at this location so didn't interact with anyone.

Sahr J. le

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Keep doing the good job

Tom w. le

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The owner answered the phone after hours and was very helpful!! Awesome!!!!

CARA K. le

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The owners were so friendly and professional. Everything was properly explained to me, and I was able to rent with confidence. I will always and only return here if I need another U-Haul.

Robert B. le

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Not the fault of Gilroy Muffler. I was informed 2hrs prior to online reservation pickup time that 15' truck was not available at Curtner Uhaul San Jose and that my only option was to goto Gilroy to pickup available truck. I was given miles to cover the drive to and from but I was still responsible for my time to get the truck I needed, a big imposition in the middle of a scheduled move.

Dale J. le

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This dealer (Gilroy Muffler & Brake Center) is one of the BEST U-Haul centers that I have dealt with in a long time. Friendly folks, fast hookup, good equipment, fast checkin / checkout paperwork. Will do business with them again when I need a rental trailer or truck.

Matt G. le

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All was well ,easy and friendly.

stephanie d. le

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Le client n'a pas laissé de commentaire.

Javier C. le

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I really like the self serve system. It was easy.

Paul C. le

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Le client n'a pas laissé de commentaire.

Thomas L. le

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Le client n'a pas laissé de commentaire.

Edmund S. le

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Le client n'a pas laissé de commentaire.

KEVIN S. le

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Awesome people

Rodney H. le

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Great service, very friendly.

Mark S. le

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Le client n'a pas laissé de commentaire.

RAFFAELLA G. le

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everything was great, there was a small leak inside the trailer, just an fyi. thank you!

John D. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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At this point I would not recommend UHaul at all. Figure out a way to make it up to me. Reversing all charges seems appropriate for all the headache and time I spent on calls to clean up your mess.

John C. le

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No comment!

Doug M. le

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Drop off was a breeze - everyone was very nice.

DANIELLE T. le

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Great customer service. Thank you!

Desiree C. le

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I'm writing up "No" on location because the UHaul lock boxes and key boxes are at the height of people's heads - and I injured myself as I followed the representative out to get my rental. She knew of it but I didn't. She didn't warn me for she was probably unaware of such hazard. Additionally, the owner's truck or vehicle was parked close to the sidewalk which compelled me to squeeze through the sidewalk; I immediately hit my head in your steel boxes. The pain was excruciating and felt nauseated and dizzy immediately thereafter. Since my heart was racing rapidly, I knew my body was experiencing severe pain as my mind tried to ignore it. My heart rapidly raced continuously with rapid beats, so that's when I demanded an ice pack. Thankfully, the representative gave me an ice pack and I wore the ice pack for the next three to four hours; my heartbeat slowed down after 15 minutes of application and the soreness subsided by the next day. My day was busy and the injury slowed me down considerably.

Suzy S. le

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Le client n'a pas laissé de commentaire.

Sahr J. le

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Le client n'a pas laissé de commentaire.

ERIK P. le

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Le client n'a pas laissé de commentaire.

DONNA p. le

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The dealership people were a pleasure to work with!

Martin S. le

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The lady that works there is so nice this was my first time using this service i will be back for sure to this location thank you so much

Kenneth C. le

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Le client n'a pas laissé de commentaire.

aude b. le

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easy to reach I cannot talk much about the equipment cleanness, It was night and the light in the truck is very limited and switches off all the time. I do not agree with the 25$ fee to clean the truck that was requested while it was requested to clean the truck before returning it. we cleaned the truck and still had to pay the 25$ fee. I disagree.

Trygve L. le

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Excellent service. I would definitely recommend this location.

Cesar G. le

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Morenvisoble uhaul sign. Trucks were towards back of store. Great customer services. Easy and quick transaction.

shawn n. le

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Le client n'a pas laissé de commentaire.

rick a. le

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Great great friendly service

James P. le

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Le client n'a pas laissé de commentaire.

Patricia F. le

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The truck was pretty beat up and not clean. The people working there were amazing..

douglas g. le

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Le client n'a pas laissé de commentaire.

Josie C. le

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Le client n'a pas laissé de commentaire.

jacob o. le

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Le client n'a pas laissé de commentaire.

Barbara L. le

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Very helpful, friendly, and went out of their way to try and rectify the situation as best as the could from their end!

Karl M. le

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The location is ok. The company.....bad. Charging the customers double for a week, is not ok. The estimated price will be reimbursed but for a week you can't use your money!!!!!!!! This is suck... You have to change this charging sistem !!!!!!!!

Ken V. le

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People were fantastic! The truck is going to kill someone. Stalls, lunges and shakes. Very unsafe! I felt worried the whole time I drove it.

Sue S. le

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Le client n'a pas laissé de commentaire.

Clarence S. le

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The process was fast and efficient. It greatly exceeded my expectations.

Paul N. le

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I liked the wide hours. and the good service.

Michael H. le

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I ordered 24 blankets. only received 6. Should not be difficult to put the correct number of blankets in the truck. made my move much more challenging.

Sharon B. le

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Le client n'a pas laissé de commentaire.

Richard k. le

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Uhaul should route their one way customers to the closest on way drop off near their destination rather than having them drive far away.

STEVEN M. le

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Le client n'a pas laissé de commentaire.

Ralph A. le

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Le client n'a pas laissé de commentaire.

Shauna F. le

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Le client n'a pas laissé de commentaire.

brenda r. le

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Absolutely nothing, you were a class act!!! Thank you!!! Sincerely1

Javier O. le

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Le client n'a pas laissé de commentaire.

Tena V. le

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Frankie changed a tire on the trailer. We appreciated his attention to detail.

ryan t. le

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Le client n'a pas laissé de commentaire.

heriberto s. le

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Le client n'a pas laissé de commentaire.

Brett M. le

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Nothing, everyone was friendly and extremely helpful!

Oscar A. le

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Excellent what you guys are doing very good customer service. Keep doing what you guys are doing.

Aaron J. le

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The shop has not been open the last 2 days! We had to just drop off and fill out the return online.

Samuel T. le

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Le client n'a pas laissé de commentaire.

David H. le

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Le client n'a pas laissé de commentaire.

Chris T. le

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Be very careful to get it back on time. I ran into heavy traffic on the way back and was an hour and a half late on my return time and was charged for a FULL day extra. Seems very unfair.

Tim L. le

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Great customer service. Will always go here for my uhaul needs

Robyn C. le

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Le client n'a pas laissé de commentaire.

RONALD L. le

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Has to go to another location to fill order. Truck was dirty smelled bad and missing lights and wood rails inside

rudy e. le

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Nothing great place excellent service dropping off trailer and very helpful

Ronald B. le

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Le client n'a pas laissé de commentaire.

Tim E. le

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Very upset. Nobody from uhaul responds to my calls or emails regarding overcharges... will never use uhaul again!

Stan S. le

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Le client n'a pas laissé de commentaire.

Juan C. le

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WOULD BE EASIER TO CHECK OUT / IN WITH APP INSTEAD OF ONLINE. I DOWNLOADED APP AND HAD TO CALL UHAUL BACK TO GET ASSISTANCE WITH CHECK OUT. ALSO WOULD ADVISE INFORMING NEXT CUSTOMER HOW TO CHECK OUT RENTAL AFTERHRS. ALSO THIS LOCATION HAD HOMELESS PERSON LIVING NEAR VEHICLES.

barbara m. le

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Awesome customer service! I have rented from here before...and the service is always been consistant.

Beth S. le

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Le client n'a pas laissé de commentaire.

Natasha D. le

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Le client n'a pas laissé de commentaire.

Sandra P. le

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What excellent service great people nice to do business with a family-owned small business. support this business they are good.

PAMELA B. le

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Fast and easy highly recommended

Adam J. le

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Le client n'a pas laissé de commentaire.