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Mary K
Customer Reviews for Gladdens Furniture and Bedding
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Not a thing! The return location was SUPER FRIENDLY AND WELCOMING! THANK YOU! She also went ABOVE AND BEYOND customer service for us. Super Pleased!
JOHN NAucun
Dene CNo improvements needed! Very satisfied with the service!
Gail RNothing... Everything was great from reserving to pick up to returning. Great overall experience. Never got this kind of service from other uhaul rental locations. I will keep going back and recommending this location to anyone that is looking for uhaul. Thank you...
ken tCassandra at Gladdens made this transaction very easy!
Dana BThis location was wonderful and she was concerned about why they let me leave with a trailer without lights!!
Lisa PAmazing service. The woman was the nicest! She was so appreciative. Would go there to return just to see her!
Brittany oNot a thing. It was a pleasant experience.
Ken JFriendly, helpful, and outstanding customer service.
Dirk GCasaondra is s very helpful and nicest
Barbara AI reserved a van but had to take a truck because the van was already reserved. If I would have known that I would have gone so where else to rent. I booked on -line not at this location.
Robert RGreat customer service!
David SEasy drop off!
Patty HThe seatbelt on the driver side is missing the plastic shroud, makes it hard to get seatbelt undone.
Gwendolyn SGreat customer service provided by this location. I wont go to other location anymore.
Wan KMy rental would have not happened if I wasn't able to get help from Gladden's. I had to contact them early in the morning in order to get through check in on the Uhaul site. They were excellent in assisting me and took care of everything. Thank you Casondra!!!
ALISA HLower costs
William MDifficulty back out onto road during departure.
gregory sWasn't bad. Owner/saleslady was really nice
Joes WVery nice people, very helpful. Thank you
Felix NCustomer service was excellent. Catrina had me in and out at pickup quickly.
Karen MWoman on site was very helpful with checkout Small Driveway to maneuver in behind the Store
Kyle MVery good people
William MShe is very friendly.
Wan KNothing!!!
Kim AShe was a joy to be with will rent from her again thank you
Charles TGreat experience! Owner is friendly and professional. She went over everything with me including where to park the truck when I returned it and the location of the dropbox. I would definitely rent from this location again, and would recommend anyone to as well.
Tara RVery good customer service at he Harrington DE location!
David SEntrance to parking lot was difficult to find. Facility was not open. It wasnt clear where to drop trailer. No signage to indicate where to leave unit. Lot was very small and difficult to manuver in.
Charles GIf it wasn't for UHaul changing the agreed plan everything would have gone smoothly.
JAMES EThey were very friendly and helpful. The equipment was ready on time, which was very important to me.
Thomas HA great family-run business! Friendly and warm!! Will tell everyone I know!!!!
Robert VVery nice and great customer service
LISA WWorked out very well for us.
Michael OTHE STAFF WAS CURTIOUS AND FRIENDLY. THEY MADE MY RENTAL HASSLE FREE AND EASY. FROM START TO FINISH, THE PEOPLE AT GLADDENS FURNITURE AND BEDDING WERE THE BEST! THANK YOU...JOE H.
JOSEPH HCustomer service was very good and clear and very friendly to help.
Ronald Lvery very helpful in setting up my move from start to finish she knows her job very well thanks very much . Reginald E. Fortune 420 Friendship Dr Harrington DE 19952
REGINALD FThis was our first u-haul experience, but we must say the people here made it a great one. They were very friendly and helpful. We will definitely return to this location for any future u-haul needs.
Shelbi OCasandra was so amazing and accommodating even with the holidays! We even got a bigger vehicle (which turned out to be a blessing) than initially discussed! Everything was handled so professionally and with the customer always at heart!
Samantha CLove love Cassandra!!!!she is the prime example of good good customer service!!😀
Barb HFriendly and excellent customer service!
TYLIEASHA WVery polite and professional staf, and the whole rental process was very easy.
James AOwner of store was very nice and friendly. She was happy to help.
Stephanie MDo not change the truck pick up location by over an hour of travel time the day before pick up so we could have made other arrangements, like go with another company.
thomas fNo one was there and I dropped off at 0930 am and I had to call uhaul later in the afternoon because I never received a check in email and she was just getting ready to check it in.
Patricia TLocation changed 4 minutes before pick up and I never received a call. Tried to settle with manager, but unresponsive.
Maura ONeeded new tires as tires tread is bad
Donna SVery easy mobile drop off!
DAVID C