Évaluations des clients Glam Beauty Bar

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Glam Beauty Bar

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LEROY M. le

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None

Melissa K. le

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The equipment we requested was no available at the location we requested, so we were told to pick it up at a location further away.

David T. le

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Lady at this location was great. But I was to pick up the truck 1 mile from my house and was called a day before saying they no longer had the truck and I have to drive 35 mins away to pick up a truck.. the back had dried up mud and now they are trying to charge me a cleaning fee

William W. le

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They made the drop-off of the rented truck and trailer very easy and user-friendly.

Jennifer G. le

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Le client n'a pas laissé de commentaire.

Clearence J. le

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It was very good

leslie R. le

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What could you do to improve for the next customer? Close this location, for starters. Drop off/pickup is nothing more than the parking lot of a scruffy shopping mall. The "office" is a tanning salon (WTF). The man who was staffing the salon knew nothing about the equipment, and was unable to assist this first-time user of an auto transport trailer with hook-up. He claimed that U Haul would not even let them touch the equipment; this is a total DIY program. I did not choose this location!! I had selected another which was very close to my house and did NOT require a 30 minute drive across the metro area, and a toll crossing through a river tunnel. Since I was moving away from the area, I had already turned in my toll tag and closed the account. I was informed by U Haul the day prior to pickup that I would have to use this location in Portsmouth VA vice the one I had selected in Norfolk VA. Fortunately I was able to borrow a toll tag from a friend in order to make this pickup. Besides the extra hassle and no help to properly attach the equipment, I had to wait 80 MINUTES for the U Haul system to digest the pick up information due to some glitch in the system (which was not the fault of the tanning salon). TOTAL FAIL! TOTAL FAIL! TOTAL FAIL!!!! I will never use U Haul services again, period.

Thomas G. le

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Le client n'a pas laissé de commentaire.

Dorin P. le

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Le client n'a pas laissé de commentaire.

Timothy H. le

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Le client n'a pas laissé de commentaire.

Shauna R. le

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Le client n'a pas laissé de commentaire.

Amanda J. le

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Had a bumps in the initial process but the kindness and professional nature of Patti and Mrs Fitzgerald they made sure we we're taken care of and made this exciting though stressful relocation better. So thank you and they're a pleasure in the community as well.

Houston B. le

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Great service and helpful staff

Salvatore S. le

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Le client n'a pas laissé de commentaire.

Sheila J. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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This was a one way rental. Apparently, U-haul aurhorizes 3 days for such rentals and gets , what I thought was, pre-aurhotrization for a 3-day rental. In short, I used the vehicle for less than 24 hours at the time it was turned in at my destination. Regardless, I was charged for the 3 full days even though I had the truck less than 24 hours. I feel completely cheated and I’m pissed because these terms were not disclosed to me at the time of the rental.

Ivan B. le

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Le client n'a pas laissé de commentaire.

Ronald G. le

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Le client n'a pas laissé de commentaire.

Davonda R. le

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This is the worst place to get a u haul from! They overcharged me for my U-Haul then failed to get a reason why. Accountability doesn’t exist here! Go to an actual U-Haul location & save yourself the headache l!

GREGORY M. le

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U-Haul sign needs to be visible from roadway.

David L. le

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First, this wasn't the location that I made my online reservation with. When I received my confirmation call 2 days prior to pickup, I wasn't informed that the original location had been changed. I didn't know that it had been changed until I showed up at the original location with my elderly mother. Then I'm told that the location is 20 miles from where we were. Being on a tight schedule this put an additional burden on an already tough situation. Being a beauty parlor, with only one small uhaul sign in the window, it was difficult to find. Had I not seen a single uhaul truck in the parking lot, I might never have found it. Lastly, although the young lady working the desk was very personable and pleasant, she had zero knowledge of any of the equipment. We needed an auto transport trailer and she had no idea of how to hook it up or any information or knowledge about it. All she could do was pull up a video for me to watch while we stood outside in the blazing summer heat and humidity trying to figure out the trailer and how to strap down the vehicle. Then to top things off, the fuel which was marked at 15/16 of a tank on our paperwork was actually only at 3/4 of a tank. When I pointed that out to her she said it was out of her hands because the shop owner was not there but she would contact her and have it corrected before we returned the truck. She did NOT. So when I returned the truck at the other end, I had to fill the tank to avoid your exhorbatent fueling cost. All and all, this was the worst experience I have ever had with the uhaul company.

Alex K. le

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Le client n'a pas laissé de commentaire.

angela M. le

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Le client n'a pas laissé de commentaire.

Shakina T. le

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The representative was great!

CARL A. le

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they made contact with me to insure i knew how to find location. they were very professional and i look forward to

dominique M. le

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Poor customer service

Gail F. le

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Le client n'a pas laissé de commentaire.

Matthew T. le

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Le client n'a pas laissé de commentaire.

carl T. le

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Le client n'a pas laissé de commentaire.

Glenda W. le

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Have a step stool available for customers.

William H. le

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The staff were amazingly congenial, helpful and courteous. Not pushy or in a hurry to get me out of their place. they were very patient with me and did an excellent job of explaining all the ins and outs of the vehicle. Wonderful people here.