Le client n'a pas laissé de commentaire.
Roger R.
Customer Reviews for Glaser & Sons Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Extremely friendly staff and it was a very easy check in and check out process.
Aspen B.Great service!
Zachary K.If you will pick or return the truck by the app or browser, it can be a mistake, their system is not working correctly, stops in the middle of the process, you need to provide a lot of permits, it took me more than 1 hour the deliver of the truck.
Gilberto R.God bless you! :)
Nikolay Y.The location and the truck was great.. Uhaul itself is awful. Your service is awful it took me 1hour and a half to get approval. The return was not smoothe..My experience with Uhaul was a 1
YaShiqua E.Review at reasonable fees per distance and have AC working.
john C.The best place and costumer services wonderful.
Jose A.I wouldn't change a thing. Best Uhaul experience thus far.
James N.Very professional, also, friendly people! The pick up truck was clean and well maintained! It was a 2022 Dodge Ram 1500, with very cold air conditioning!! Great experience!
Andrew S.The owners are very hands on, I've used this location three times over the last three years and have appreciated the special attention given to making sure everything concerning the rentals are taken care of.
Tom H.Great Staff!
Stephanie C.Tonya was very rude at pick up but more rude at drop off, I came early to return pick up truck at 7:31 a m. Which it was not due back until 8:00 a.m. and as I was getting out of the truck she was standing outside and walked up to me and demanding the keys. Did not say good morning or anything other than give me the keys, she act is if she was my Mother and I was in trouble. Also I was overcharged .
Paul W.Ms. Tonya has been very helpful. She is very sensitive to customers needs and concerns. Ms. Tonya is very professional and knowledgeable. I highly recommend this store location. Thank you for all you do Ms. Tonya. :)
YOLANDA H.Excellent service à la clientèle. Extremely helpful. Answered all questions and made suggestions. Thanks for making the move on rental seemless.
Lawrence H.The people who work there are very friendly and very nice and they are very professional
TED W.The lady owner is professional and you daughter too. Nice services and responsibility.
Jose A.I did not get to rent the U-Haul this time only because the U-Haul App would not continue the 24 hr pick up . The app would get to a certain point with the transaction and then pause. I would still use this location but I'm not too sure about using the after hour pick up through the U-Haul App.
Leatrice A.Love ya
Jonah A.Poor service
marvin B.Nothing everything has been streamlined and they make it easy for me.
Judy B.Have rented from this location for ten plus years. Always stellar service. Equipment has always been reliable.
John G.I would like someone to contact me at 864-535-4156 not only was there several issues but when return truck was threatened and physically assaulted as there was numerous witnesses as well as Dr Bill and more appointments due to back issues from opening a door that the cables was busted on as well as over 3 500 in damage to my enclosed trailer due to y'alls ball not being extended like others so my attorney will be in touch with y'all for compensation
South Southern E.The owner has the best attitude, so so friendly and polite.
BILLY C.Ms. Tiny was helpful and friendly. She got us in and out.
Lakesha W.Staff was very friendly and very flexible
Christopher C.I wanna be clear that the vehicle was spotless. The transmission of the vehicle had issue however. I have let the location know, I think just that nobody has bothered to say anything to them before
Hunter D.Glaser & Sons U-Haul is very Professional and Pleasant to work with. We could not be happier.
Mark J.Nothing. It was a wonderful experience.
Candice C.Very friendly and helpful staff. Easy checkout.
Michael P.This company is absolutely top-notch, and I cannot recommend them highly enough! They are flexible, professional, punctual, very communicative, and they are super effective at packing a truck!
Kenneth S.Quick and easy to work with.
Sue T.professional and friendly at the rental office. It was a great and simple experience. Thanks so much!
Michelle M.The office was so nice and clean. The staff at this location was so helpful. The lady that checked us out was just incredible (I'm sorry, I can't remember her name but I feel like she was the manager) Best experience I've ever had with a U Haul location and would definitely recommend to my family and friends!!
danny N.Very nice people ,very quick and friendly service, everything was explained,felt very comfortable would definitely go again.
Chrystie S.Absolutely the best for my needs. I will use them again!
Arthur C.Check in was smooth and easy. Great staff, they know their business. Would rent again.
Charlene A.Excellent service à la clientèle.
Felicia L.Loved it. It was simple to check in. Everything met/exeeded my expectations. While I was returning the truck during business hours. The employees there welcomed me and my young family in like we were old friends.
Dustin D.Staff was awesome, we went in without a reservation and the staff was pleasant and prompt with providing us a rental unit.
Paul G.Location was east access, owners were there, very helpful, explained process from beginning to end, hooked up my trailer, made sure everything safe. They were so personable.
Cathy R.Phone signal or have easy access wifi. My phone signal was really bad in that area for some reason so it took me a longer time to check in online. Otherwise this is a great place to rent from.
Erica C.Everyone was very helpful and very professional. Great experience
Sangita V.Excellent service. Friendly ladies at the front desk!!
James N.Wonderful people there!
Timothy M.We will most definitely use this facility again. Very nice and helpful.
Tim R.N/a
Jerry H.The app isn't reliable. If I had to rely on the app for my check-in, I probably wouldn't be able to get the key. When I tried checking in, the app got stuck loading one of the sign-in pages.
Timothy W.ON line check in system is not user friendly. After spending a half hour in my car trying to register on my cell, an outstanding representative from the "validation" process intervened. She spent >hour walking me thru process. She should be promoted to a position where she is the front door for U-Haul. Great personality, infinite patience, technically competent and smart. I wouldn't have made it were it not for her rescue efforts.
Edward O.Customer service was excellent
Debora T.Fast check in and truck was ready to go upon arrival.
CALVIN A.Very friendly service, good communication and a good experience.
Zechariah N.Tonya is incredible! She is polite and knowledgeable. She makes sure that the customer is taken care of and she goes beyond what is expected. I love going to her location because she does make you feel like you matter and your business matters. I totally recommend this location for your truck rental needs.
Sandy M.Tonya at Glaser and Sons was great!!
Kayla G.I always rent from them when I move. Which I move often. Never had a bad experience yet. I would recommend them every time.
Tonshia F.I use to like uhaul alot but not anymore the customer service is rude and they treat their customers like criminals
Lyle D.The manager & hostess was even nicer in person love this location.
Christopher R.This is the best uhaul vendor I have ever been to. They are even better than the big uhaul locations. There was minimal wait, friendly and trust worthy staff and it took the “corporate†vibe out of uhaul which is usually what makes people hate uhaul. You knew that if you walked back in there this group would remember you.
Cory M.Very nice people.
Stacy W.Great customer service at Glaser and son. Would definitely use this location again!
James C.Nothing! Y'all are the best game in town. Best customer service ever! I tell everybody I know that this is the place to come to if you need a U-Haul.
Rachel D.Tanya the owner was extremely helpful and made.check in/out a breeze.The rate for 24 hour was perfect for a quick in town move. I use his location when in need of a truck rental.
Maria R.Outstanding service
Charles S.