Cashier was excellent thank you for such a nice experience!
Vikas Sharma
Customer Reviews for Glasgow Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It was a pain-free experience.
Andrew BishopRented a 6x12 trailer, the hitching needs to have a jack to lift to tow vehicle, very heavy for one person.
John FontoI'm very happy with the service provided. When I arrived to pick up the truck, the UHaul site was down. Many locations would have sent me elsewhere, which would have been devastating for my moving plans, but they worked with me and found a way to get the truck dispatched so I could get back to my moving helpers on time. Great location, went above and beyond!
meghan welchNothing every thing was great
Martha LennonFriendly and understandable. We have used this location before due to the great customer service.
Rhiannon KlineDo not use locations that are gas stations/convenience stores with only one employee as service will be awful. No paperwork provided, dirty trucks and no time to ask questions. Long wait times. Pathetic.
bruce GoldenThe cashier was really nice, everything went fast and smoothly for the most part.
Shavonte MillerHv a dedicated person on trailer rental days.
OLIVER RICEThe man who got the truck for me was fast and efficient and reasonable
MATTHEW ANDERSONOnly reason I booked this location is they have late hours to pick and drop off. The vehicle is very very very dirty and disaster maintenance. I got smoke smell as soon as I entered . Previous rent person left opened yogurt cup . Vehicle makes lot of noise . Very very disappointed with the vehicle and cant get from another location in the last minute. I never use this location again.Very very disappointed. No hygiene at all. Felt like I was driving trash truck.
sravan chebroluSeamless. App worked well for drop off. Easy to use.
Timothy IsemingerCustomer Service horrible Horrendous Experience
Elicious CyrilConsistent good service
Amandeep SodhiOriginal truck rented had windshield wipers that did not work. Called U-Haul and they could not get anyone out to fix it. Asked me to drive it to a repair shop, who said they could not fix it. Had to return to original location and exchange for another truck. The new truck had issues with registering it was in park and had a door that caught when opening.
Chris SchuetzExcellent customer service! Such a great experience!
frances learyEverything was fine. Nice friendly people that work there.
Gregory ElliottNicole is amazing! Always upbeat and very helpful!
Benita Jessupdirty interior of the truck
Earl Williams JrThey really helped me out in my time of need ! ♥️
Fiona StubbsVery professional
Daphne MaesoIt’s always no hassle pick up and drop off
Joseph DuffJust keep telling those clean and up to date
DAVID HILLAttened was very helpful and knowledgeable. Merci
lillian reyesThe truck ran bad. It need to be in someone shop. That truck was just trouble. It's was so dirty, with dog food all on the floor. Dog hair on the passenger side. Had a lil smell to it. It was hard to put into gear. At some point. I just wasn't really to happy with this Uhaul place, at all.
ALVIS BOOKERThe owner so friendly and helpful thank you
SAIDA GAULDINThe uhaul was filthy and sticky with trash in it.
Teah MOSLEYExcellent service
kojo arkhurstThe manager was friendly and fast, however, the van was filthy!!! I threw my clothes away afterwards.
Kelly PerfitThis is the best place to rent Uhaul.
Hammad MehmoodI requested a dolly. Never got it . Haven't checked payments but I am sure you charged me for it
Jose ManciaVan was filthy. I spent an hour cleaning it myself when I got home. Food trash, urine bottles and blood from them selling meat out of it . Owners of gas station had shoved an air freshener in it to cover the smell. Highly disappointed in this one. I spent over $500 to rent a wrecked, filthy van.
JONATHAN BENTLEYSpeedy service and the attendant help with the hook up.
Lucille SmithS.O.
Melvin AllenThe truck was filthy. I was told the gas tank was full at pickup. I drove 40 miles. Approximately two and a half gallons consumed. However the meter was still running at five gallons. I want a refund for two and a half gallons $7.80. ($3,19 per gallon).
Carol RogersMake sure the trucks are clean and serviced
Bradley ConwayConsistently good service
amandeep sodhiIt was an enjoyable experience. The gentleman who I delt with was very delightful. Price was high... you can improve that.
Keith WhitneyI was completely satisfied with the services I received. They were fast and it took only a few minutes to return the truck.
Enock BouzyFloor on passenger side had a sticky solution.Van was very dirty and smelling.Mentioned this to the agent before leaving the location
David OwitiEmployee was very helpful. Had an issue with the steering wheel being locked at pickup. I've never had a Uhaul that had the steering wheel lock every time the vehicle was turned off so that was a bit annoying. The back of the Uhaul was dirty with items from a previous rental inside. Overall I'd go back to the location only because the employee was helpful and professional.
Candace PirritanoThe counter people were friendly and very helpful
Simone TurnerTrailer always in good condition, this is my 3rd trailer rental all been great thanks
George VernonCustomer service was unhelpful with the returning of the truck.
Autumn HoffmanGood Truck, just a bit old. I was able to get the job done. Will rent from this location again.
Donald BensonKeep being you
Benjamin Neufeldon the paper work it said it was a quarter tank of gas. when I got in the u-haul it was empty. and the mileage was wrong
William BarnesClean and sanitize all equipment the first truck was filled with bugs.
Swanzennetta FountaineExcellent, as always!
Shane LankfordCheck engine light was on. Oil light was on. Tire light was on. Not sure if these items needed to be cleared off the dashboard and all systems are ok.
William BerniNone. Excellent service, trailer clean, and easy to haul.
Julie MaThe gentleman hardly knew what he was doing and it couldn't answer any of my questions nor did he have acknowledgment of my situation or answers on how to help me
Trista DiademaCongested parking area, difficulty backing out truck from lot.
Ralph MuleroNA. Thanks for the Great service.
MARK SUMMERFIELDVery easy The customer service was good, good conversation while I waited.
Tiarra SmithCooksJust keep doing what you are doing.
deborah ungerDrop off went smoothly.
Jon HagerWe went into the store, verbally told the man at the counter that we filled the gas back up and told him where we parked. He did not check the vehicle or look at my receipt. It felt odd that he didn't look at the vehicle or even ask my name. I would hope that in the future to protect customers and the company, it should be inspected after returning immediately. Thank you for your attention.
Jacqueline A McDonoughVery comfortable renting
JAMAL ARMBRISTERGreat return!!!! better than my Pick Up experience
Jetta ReedDespite what the information on their website says, this location is NOT equipped for off-hours pickup. You must wait for an attendant to come on duty in order to pick up the rental van. However, the store's hours of operation are AN HOUR EARLIER than listed on the website, so...Had we known that we could have gotten the van much sooner and gotten started on our move. It all turned out fine, but I do wish the information were up to date. Also the UHaul app for after hours acquisition is absolute crap. Would NEVER use it again and I'm deleting it from my phone.
Robert SchultzThe overall truck was dirty especially the interior and it smelled like cigarette smoke.
william llewellyn