Le client n'a pas laissé de commentaire.bill A.
Customer Reviews for Glen Allen Truck Rentals & Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Glen Allen, VA 23060
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.Richard J.
Le client n'a pas laissé de commentaire.Andrew V.
I was surprised at how easy the un-attended check in was: photos etc were flawlessly accepted in my first attempt on this system. A real first for me Thank You U-H programmers. ! See ya again in a few weeks p.s. this font is toooo smallBruce H.
Le client n'a pas laissé de commentaire.Diana G.
Le client n'a pas laissé de commentaire.WADEM P.
Le client n'a pas laissé de commentaire.janet M.
Le client n'a pas laissé de commentaire.Thomas L.
Processing this rental in and out was painless! Staff were all great to work with. That said, please establish a process for confirming that customers replace the gas they use prior to returning their rental -- or fill it up prior to renting it to the next customer. I drove 14 miles and put in 4,7 gallons of gas. I was told the truck gets about 10 mpg, which means I paid for 3+ gallons from the prior renter. So the rental cost me 10,00 $ more than it should have. Also, there were a few pieces of trash in the trailer from the prior renter, which I cleaned out. Both of these could have been corrected when the prior renter checked in. Would use this location again, but won't overfill for the gas I use. Lesson learned.Eric T.
The staff at this location did an excellent job. They were very helpful and I would highly recommend this locationPaul B.
Great service always.Edgar C.
Le client n'a pas laissé de commentaire.jasmine D.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.Richard J.
Le client n'a pas laissé de commentaire.Robert L.
Nothing at this time. Staff was excellentWilliam M.
Le client n'a pas laissé de commentaire.Bruce H.
Second time I've used this location. Wonderful! Friendly and efficient staff ! Thanks for asking ! I will definitely tell my friends !patty W.
It was a very badly maintained car , the car steering would get locked . It would take multiple attempts and my full energy to start the car again . It was so frustrating that I returned it before I finished my work .Nanda Kishore T.
Le client n'a pas laissé de commentaire.Hannah D.
This is the only place I will rent from. They are courteous and helpful.Ellen B.
Location services could not be utilized to access key via online transaction But customer service was helpful in seeing things through manuallyRobert F.
Over my transaction I met the owner and her son (sorry I forget names) and an employee; Xavier. All three went overboard to help me and make my experience smooth, east and stress free. Cost was fair, van was clean and in good shape - location (to me) was convenient. Location appeared safe, as my car (I left behind while I had the rental) was unharmed. If necessary, will use again.MICHAEL L.
Thomas worked hard to prepare the auto transport and made me feel safe by explaining what he did. Great personality!Joyce H.
Le client n'a pas laissé de commentaire.CARYLANNA R.
Nothning.. you guys are th ebestSUNILDENIS P.
Le client n'a pas laissé de commentaire.Brent F.
Le client n'a pas laissé de commentaire.CHARLES P.
Absolutely nothing. This was hands down the best U-Haul I've ever been to. So polite, so nice, so speedy, and so effective. The two gentlemen there were so relaxed and chill. If I ever have to move anything in Short Pump again, I'll be at this location for sure.Brian E.
Fast, friendly service with everything spelled out. The associates are wonderful and when I called to make my reservation, they pulled me up in their system from a previous reservation. I recommend this location to any and everyone! Thank you for making my move easyâ€¦ again!Rachel B.
Guys at the desk very helpful and friendly. We're able to accommodate my rental time. They have everything to support your move needs, boxes, tape, hand truck, etc.. Excellent service, explained everything up front... no surprises..good prices...good job! Albert Gutierrezalberto G.
Le client n'a pas laissé de commentaire.abigail B.
Le client n'a pas laissé de commentaire.braxton R.
Le client n'a pas laissé de commentaire.Debra C.
Le client n'a pas laissé de commentaire.Joseph T.
Le client n'a pas laissé de commentaire.charlene C.
Le client n'a pas laissé de commentaire.Dion S.
Ruth was extremely nice.Joseph S.
The customer service was second to none. Quick, easy and super friendly, that alone will make this store my go-to every time. Great job!Paulo A.
I have rented many U-Haulâ€˜s from this location and Ruth has always been delightful to work with. She makes sure that I have the best pricing options available.JOHN H.
Le client n'a pas laissé de commentaire.Band G.
Le client n'a pas laissé de commentaire.Schaefer B.
Le client n'a pas laissé de commentaire.ROBERT M.
Thank you!!Edwina P.
Nothing the whole experience was great. There were 2 young men who helped me with my order and they couldn't have been nicer (wish I'd gotten their names). The whole drop off and pick up experience was smooth and took the stress out of moving my daughter to college.Melanie R.
I picked up trailer and it was filed with dirt, rocks, wood, coke cans and gravel. Not pleasedKevin M.
Unnecessarily U-Haul charged Fuel Charges and when asked they said it will be given to next customer for filing the gas till the Quarter range. It is absurd on putting such charges. Worst fuel service charges by U_HAULESAKIRAJA R.
Xavier was friendly & helpful in getting me the right trailer for the job. One of the best service interactions I have had in a long time. You need more Xaviers working at Uhaul.Edward P.
Le client n'a pas laissé de commentaire.silvestre P.
i had great customer service from Xavier and Ruth.kevin E.
Le client n'a pas laissé de commentaire.Charissa L.
Le client n'a pas laissé de commentaire.vijayan D.
Best people ever!JOSHUA L.
Le client n'a pas laissé de commentaire.Paul D.
The customer service agent Ruth is awesomeSabeer M.
Le client n'a pas laissé de commentaire.Jeff M.
Excellent customer service and support. It was an easy going simple experience. Definitely my go to uhaul location.Elita R.
Ruth was amazing!!MICHAEL P.
Le client n'a pas laissé de commentaire.Leela Prasad G.
Le client n'a pas laissé de commentaire.Vincent B.
Best UHaul experience by far!!paul M.
Best Uhual experience ever !!! Ruth and Christian are Great :)xavier T.
Le client n'a pas laissé de commentaire.HUDSON R.
Overall the experience was excellent. I feel that last year when I rented, there was a better inspection process. I had to take pictures and send them as part of the process. This year the associate just hooked up the first trailer without inspecting it first. I had to open it up to find the tie down bars on the walls were falling off and one had duct tape holding it on. I would have been unable to properly and safely secure the load. I also had to ask for a different trailer. I feel an extra step could have been taken by the associate to ensure the trailer was safe for I use.Nicholas B.
Ruth was excellent. I have rented from several U-HAUL locations and no location has someone as good as Ruth.David E.
I sure hope Christian is being paid for what he is worth which is invaluable.Mary Ann M.
Customer service was greatRandolph D.
Truck was reserved one week in advance. Owner contacted me 15 minutes prior to scheduled pick up time to confirm that I still needed 26ft truck. I confirmed. Owner was checking out a customer when I arrived at location and gave that customer the truck that she had just confirmed over the phone that was reserved for me. It was the last available 26 ft truck at that location. She told me to â€œgo have some lunch and I'll try to find one for you and call you in an hour or so.â€ This delayed my entire move by several hours.MaryCatherine F.
Staff was hard to get ahold of. No one present. Sign said to call a number for help. Doing so rang you voicemail. Had to find the person on the lot.James T.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.Christopher S.
Everything was good. Lady checking us in was above and beyond friendly.KYLIE K.
Le client n'a pas laissé de commentaire.vicki T.
Le client n'a pas laissé de commentaire.HECTORRAYDINY E.
The it customer service was fantastic! Went above and beyond to make sure everything went well.Rob M.
We love this location and staff.David B.
Needs no improvement. The man that helped us provided excellent customer service. Wish I could tell you his name.Ryan W.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.campbell H.
Le client n'a pas laissé de commentaire.john L.
Le client n'a pas laissé de commentaire.Tracy G.
Le client n'a pas laissé de commentaire.CHARLES U.
Le client n'a pas laissé de commentaire.Shaun S.
Le client n'a pas laissé de commentaire.Robert H.
It was very easy to rent and to pick up and return! Personnel amical.Tamera S.
Le client n'a pas laissé de commentaire.Roderick W.
Le client n'a pas laissé de commentaire.Oussama M.
Le client n'a pas laissé de commentaire.Bram K.
Le client n'a pas laissé de commentaire.Martin S.
Vehicle pick up was quick. No issues at all. Would rent from here again in the future.Frank S.
Customer service was very professional and timely.SETH D.
Le client n'a pas laissé de commentaire.Kenneth K.
The vehicle box has a leak in the roof. Many of our items got wet and one piece of furniture has to be discarded due to the water. Overall this was very fast and easy and the team at the location was extremely professional.Jason B.
best service I've ever had at U-Haul. I'll never go anywhere else!WILLIAMBREWER F.
Le client n'a pas laissé de commentaire.Evelyn K.
Le client n'a pas laissé de commentaire.Robert N.
Le client n'a pas laissé de commentaire.Adam B.
Le client n'a pas laissé de commentaire.Salman S.
Le client n'a pas laissé de commentaire.Ann D.
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