Over charged
Cameron S
Customer Reviews for Glen Alpine Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent business. Owner was always very professional and easy to get in touch with if needed and facility was well-maintained and very secure. Would definitley recommend.
Chelsea W | Expérience généraleThe manager was very polite and informative about the Uhual trucks. He was very patient with me because I knew a little about moving trucks. I would recommend Glen Alpine Storage to anyone.
RHONDA REazy and quick service good place to trade with I would recommend it to anybody
Gary HThe online picking up keys need improvement
Chris BWe were charged for another day even though our paperwork did not give a drop off time. We were never informed of an exact time.
Tracy MMr. K. extending the highest forms of customer service.
MARVEL MEverything was top notch. I have no complaints.
Dorain CThe owner was very courteous and explained everything in the contract.
Benjamin LI believe some form of rate adjustment should be created for rural areas. You can't actually take advantage of a true in-town rate when you live miles away from a dealer. Just thought I'd mention it.
Daniel MThe truck was on empty - I had to drive directly across the street to fill it up upon picking it up!!!
Robert CGreat service!
Crystal HI will use this particular location again.
Paula LThe computer site was awful to use
Daniel YWent by at 3:30 pm and they were closed!
Kenneth GThe staff at Glen Alpine Storage were great, and very helpful. The website for U-Hall was down for over an hour, could not get the truck till it was up. Lost a lot of moving time! Would never use U-Hall again!!
KEVIN GOverall every thing went well. Mr Morrison was friendly and very informative because I asked alot of questions. I still didn,t quite under stand the MI charge though.
scillia lVery helpful in getting my truck ready to go.
KEN BVery good service, prompt response and good customer follow-up. Merci!
Mary HGreat experience...great price!
DONNA CMuch too expensI've for 3 hours use.
Mel Rcustomer service was excellent and very helpful. would highly recommend to others.
CHARLES BNothing to improve here, Kenny Morrison was excellent. He answered all of my questions and had great suggestions to help me on my move. He helped me every step of the way during my rental.
Christopher FEverything was very smooth and the lady who rented the truck to my husband and I was extremely nice.
Davin LKen Morrison at Alpine Storage @ Glen Alpine Storage in Morganton, NC provides consistent superior customer service. I've worked with him in the past for truck and storage rentals and would highly recommend him/his service location to everyone!
karen rThe equipment was clean but the rod leaked and the items inside got wet. Also. The truck slipped gears between 55 and,65 MPH
LISA BTrying to charge me twice and for fuel I didn't use I need to talk to corporate before I pay any more money
Floyd TGlen Alpine storage was great U-Haul told Glen Alpine storage I would recive my refund in the mail it still hasen't came I paid with cash I wont cash back I paid over 700 for the rent used less miles and truned back in early I am high upset its a 100 fucking bucks I wont something to happen by next wed and thank you for wasting my time tipeing this fuck with me!!! storage masters and glen alpine storage are great places and did everything right on there part. I did what I said I was going to do now U-Haul do your fucking part
NATE MThe prices far exceeded budget rental. We ended up turning in our uhaul and switching to Budget.
Tamera CYoung lady In Glen Alpine was very helpful and pleasant to work with during our drop off process
JONATHAN TI was very pleased with everything
JAMES BVery friendly and knowledgeable service.
Bob WI can't think of anything that would improve the service at this location. They did a great job.
GINA MAfter making reservation and arrangements to pick up van at 8:00 a.m., the person was late, and then couldn't operate the computer system to complete the vehicle transfer. She had to call someone else to complete the transaction. Also, I did not realize there was a mileage fee and was not informed that there was one until I went to pick up the vehicle. The woman also asked me to sign a form saying the vehicle was in good condition when I hadn't even seen it!
LINDA Mexcellent établissement
Billie BGood service. Truck was ready to roll.
JIMMIE R