This is the first time I have visited this location. I was very impressed by the staff member I spoke to and who helped me with the trailer. He was fantastic to deal with and very friendly. I would highly recommend this location because of him. Merci.Tommy W.
Customer Reviews for Global Impact
(U-Haul Neighborhood Dealer)
Pour nous contacter
Memphis, TN 38118
Services dans cet établissement :
- Lun.-sam.De 10 h am à 6 h pm
- DimancheDe 12 h pm à 6 h pm
Heures d'ouverture spéciales
- 9/23/2023: Fermé
- 9/30/2023: Fermé
- 10/7/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.joyce W.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Amy William D.
Le client n'a pas laissé de commentaire.Martice J.
Well I had recently rented a truck before this time and I got mixed up with where the gas hand had been and I failed to look at the picture I took before leaving the lot. I accidently put $35 extra dollars worth of gas in the truck and I was rudely told that there was nothing they could do about it. I would please like someone to contact me about receiving a credit please. Thank you so much. 3114-265-4135Erin O.
Le client n'a pas laissé de commentaire.jonesha F.
Nothing. Everything was greatROBBIE B.
Le client n'a pas laissé de commentaire.Mark L.
Le client n'a pas laissé de commentaire.Denise M.
Wendell was very professional...eric C.
I drove to Memphis to purchase a new SUV and had reserved a tow dolly for towing our current vehicle back home. I got an address for the pickup and that was it. I got my SUV and had a terrible time finding the location. It was a neighborhood dealer (emphasis on "hood") inside an apartment complex without any signage and the office absolutely reeked of cigarettes. After finding the place I needed a receiver hitch for my new SUV but they didn't have any accessories, so I had to go find an auto parts store to buy one. Got hooked up and discovered half the LEDs in the left tail light were burnt out and the right tail light didn't work at all, despite the agent "inspecting" the unit. It was 6pm on a Saturday and I had no other options so I rolled with it. There was a short in the trailer wiring and it took out the brake lights in my brand new Lincoln Navigator about 20 minutes into the drive home. Replaced the fuse, disconnected the trailer lights, and ran the parking lights on the towed car for the rest of the 5 hour drive.david B.
Le client n'a pas laissé de commentaire.Alexes J.
I was very pleased there's no need to do anything else but continue to show forth great experience customer service thank youSYLVESTER B.
The manager was greatPhillip B.
Le client n'a pas laissé de commentaire.Musa K.
Le client n'a pas laissé de commentaire.Davis J.
first the place is cluttered, dirty, junky similar to a junk yard. The truck did not have a dolly,the truck run funny, the steering wheel was loose and shaking, I was told I can drop the truck off next day and was rushed. Luckily I had my card locked because they tried to make unauthorized purchases to my card while I was in the truck and then she told me that she was just trying to hold without my knowing or consent. They talk about their customers and I heard them do so. Just a ratchet, disorganized , unprofessional, rushed organization. I paid $113 for a truck that was not equipped and ran raggedy. Just go see for yourself.Kearia H.
Wendel is such a peoples person. I've had the opportunity to actually work with and for him. He helps in any way possible and is in a great area where he's a great help to a community that needs him. Thank you Mr.Garrett.lashay W.
I had a good experience here but this was the third location I was sent to. My original reservation 76685613 was a bust. The truck had been broken into and damaged. I was sent to another store to just be told they didn't have enough uhauls after sitting for 2 hrs. My experience was horrible.Valencia W.
Le client n'a pas laissé de commentaire.MONDA J.
Keep up the good works. Respect goes a long way and you got it! You showed it. Thank you! I'll be back!Shirley V.
Nasty! And 🪞 broke can't set thempamla S.
Le client n'a pas laissé de commentaire.Jacob P.
Le client n'a pas laissé de commentaire.jeffrey T.
Le client n'a pas laissé de commentaire.Siera Q.
Le client n'a pas laissé de commentaire.TANYO C.
Le client n'a pas laissé de commentaire.Bert F.
Le client n'a pas laissé de commentaire.Brittany W.
I had no issues at all. Mr Windell was awesome and really goes out of his way for his renters!! Bravo need more like him, he's the !!Shelia M.
Wendell is off the chain, I hope that I dont have to move anymore in the future but to move out of Memphis for good...... Thanks KC Chiefs for taking care of me!Mahlon B.
Le client n'a pas laissé de commentaire.John H W.
Le client n'a pas laissé de commentaire.Reginal W.
Le client n'a pas laissé de commentaire.Gerthia M.
My regular rental was $209 for 4 days. I got an additional day which I was charged $257. 77. This bull crap is not acceptable and will be reported.Eugenia F.
Le client n'a pas laissé de commentaire.Shawanda W.
Le client n'a pas laissé de commentaire.Darrin M.
Le client n'a pas laissé de commentaire.Christine H.
Le client n'a pas laissé de commentaire.Christopher F.
Le client n'a pas laissé de commentaire.Tyrone M.
Make sure that the original reservation is upheld. I reserved a truck at a location closer to my destination as to stay within my milage budget. I received a call late in the evening the morning before my pickup time letting me know that I had to go to a different location for the truck. I was told upon picking up the truck that there was nothing that could be done about the additional milage that I had to pay for.Ronasha J.
Nothing yourr perfectAlbert B.
Le client n'a pas laissé de commentaire.Stephen Z.
Le client n'a pas laissé de commentaire.Glenda R.
VERY UNPROFESSIONAL!!!! VERY GHETTO , MAN IS VERY RUDE NO BUSINESS ETHIC AT ALL DIDNT EXPLAIN ANYTHING EITHER JUST TOOK MY MONEY DIDNT GO OVER EXTRA CHARGES GOT THE TRUCK ON E AND HAD TO BRING BACK WITH GAS IN IT . NEVER RENTING FROM AGAINKristina B.
Fast and easy Courteous Simple In and out with no problemsAlicia B.
Great service no hassles rep was very knowledgeable and got me on my wayFIDEL T.
Le client n'a pas laissé de commentaire.Christine H.
Le client n'a pas laissé de commentaire.Gloria S.
Le client n'a pas laissé de commentaire.Shiwnda B.
Absolutely nothing, this location is the only one I have visited for years because the experience is always amazing. And Mr. Wendel always trying to accommodate and help you out to the best of his ability. I highly recommendChristal S.
Le client n'a pas laissé de commentaire.staci T.
They made this experience the easiest thing about my move he was extremely helpful and thorough in making sure I understood all of my responsibilities in renting the truck before I left. They were a great help.Curtis G.
Le client n'a pas laissé de commentaire.Kiesha C.
Le client n'a pas laissé de commentaire.Mya M.
Le client n'a pas laissé de commentaire.Mike W.
Le client n'a pas laissé de commentaire.Richard P.
Le client n'a pas laissé de commentaire.Terrance J.
Le client n'a pas laissé de commentaire.Trenika K.
Dropoff staff was a lifesaver and beyond helpful!Lisa D.
Le client n'a pas laissé de commentaire.Shashandon B.
Le client n'a pas laissé de commentaire.LATOYA B.
GREAT CUSTOMER SERVICE ALWAYS CLEANLynetta H.
You have to turn at the apartment sign to get to the Uhaul site. It could use a bigger sign at the street.NORMAN M.
The location .. the quality of the equipment.. horrible !!!Tia B.
Le client n'a pas laissé de commentaire.Michael E.
I was charged extra for fuel and the vehicle was very least maintained. Very dissatisfiedSahith E.
Best uhaul dealer around.CORBIN B.
Le client n'a pas laissé de commentaire.Timothy T.
Memphis. The address takes you to an apartment complex. you dont have a time frame for pick up, because there is no store. someone will call you and tell you where you have to be and when. than you arrive to a shady apartment complex parking lot. feels like you'll be wacked there in the next few minutes. a total nightmare.Peter M.
Le client n'a pas laissé de commentaire.Tracy B.
Le client n'a pas laissé de commentaire.celina M.
There were some issues with the contracts (NOT due to this location OR of any fault from the on-site manager), but the manager here was SO HELPFUL and PATIENT in working through those issues with me. He made the process much less stressful and helped us to get me and my family on the road faster!JONATHAN P.
Polite, friendly, professional service. They were very helpful.WILLIAM P.
Le client n'a pas laissé de commentaire.Stephanie R.
Very helpful when I contacted him about dropping the trailer off early and he also came outside to help assist with parking and getting me checked in after hours.Latyia B.
Le client n'a pas laissé de commentaire.Angelica C.
Le client n'a pas laissé de commentaire.Ceronda D.
Le client n'a pas laissé de commentaire.William H.
Two of the items I had preordered, a hand truck and furniture dolly, were unavailable. However, the manager was courteous and apologetic.Charlotte S.
Le client n'a pas laissé de commentaire.Emmitt M.
Le client n'a pas laissé de commentaire.Cynthia W.
Le client n'a pas laissé de commentaire.JAMES M.
Very convenient to be one of few u-haul locations opened after 5pm on Sunday. Allowed us to return equipment immediately. very helpful staff.Wallace T.
Not much very willing to work with youYshua C.
Everything was greatLarry H.
Awful experience. I requested on my order hitch equipment and there was none there. I had to go to multiple places in an unfamiliar city to but hitch supplies. The office smelled liked weed and was very random. For example, located in townhomes, selling furniture and other miscellaneous items, dogs that you couldn't get out of the car withâ€¦Jill B.
Love it he was great!NATASHA P.
Le client n'a pas laissé de commentaire.Chris T.
Le client n'a pas laissé de commentaire.Ryan I.
Location okay. Was not what I expectedRosemary P.
Maybe a visible u haul sign to make it easier to find the location. Employee was very kind and helpful. The trailer was in much better condition than my previous 2 rentals.Mary M.
Everything was perfect and great customer service. MerciTrina J.
The hours of operation posted online and on the building for this business are not correct. I was a little early for my pickup but still within the hours of operation of the business. When I called the owner of the business he got loud with me and told me he had other businesses to run. Then I spoke with Uhaul and they helped me pick up online. As a courtesy I called the owner back to let him know so he didn't have to drive there and again he was extremely rude and said he has to take pictures. He is uneducated about the technology Uhaul has and needs to treat humans better. He does not represent the Uhaul brand or his business well at all.Bradley W.
Le client n'a pas laissé de commentaire.AMECIA K.
Make sure check engine line is not on prior to reservation Sketchy location, Did it make sure rented equipment was in uhaul. Once mention that check engine light was on worker suggested i should drive until something happens on the 3hr 40 min drive.ALAN S.
Le client n'a pas laissé de commentaire.Angeline J.
Make sure you have a dolly availablejonathan F.
Keep up with the schedule and have the equipment at the location that was listed in the order. This truck was scheduled for a week and the day of the pickup, I was unable to get the truck at the location. I was sent to another location, Global Impact, the person was living there and it was very unkept. Operator was rude and gave incorrect information. The original pickup location was great, very neat, clean and in a safe feeling area. The attendants were great!!!!jess C.
Le client n'a pas laissé de commentaire.JOSHUA R.