Truck was dirty. They had no blankets and the hours didn't match the website hours. They said they closed at 6 on Sunday and the guy said they close at 3â€¦ The guy barely spoke any English.CARMELO A.
Customer Reviews for GMMG Enterprises Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Miami, FL 33193
(W Of Turnpike On Sunset Dr)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 7h pm
- Sam : 8h am à 6h pm
- Dim : 8h30 am à 4h pm
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MIGUEL C.
Le client n'a pas laissé de commentaire.JOSE O.
Take care of costumers explain better and have carismaMANUEL F.
Suppose to have quick service and skip lines and get my keys and that wasn't the case . I paid for 24 hours and used it for less . Over priced and not a clean truck. Covid is realvivian C.
It took me more than an hour to return the vehicle because the app wouldn't upload the picture of the mileage. It was raining, the place was dark and I couldn't find the orange box to return the key, so I gave it to a guy inside the office named Emilio.Luis T.
Le client n'a pas laissé de commentaire.GABRIELLA S.
Le client n'a pas laissé de commentaire.EDUARD S.
Le client n'a pas laissé de commentaire.JOSE N.
Nothing. The lady there was very friendly and accommodating. I will definitely be returning for any truck rental needs.MICHAEL B.
Great service, Thanks!HECTOR B.
Le client n'a pas laissé de commentaire.BRYAN T.
Le client n'a pas laissé de commentaire.MATTHEW G.
Everything was good!Pedro A.
Good serviceHOBERT M.
Le client n'a pas laissé de commentaire.LIZZETTE C.
Le client n'a pas laissé de commentaire.Santiago F.
Le client n'a pas laissé de commentaire.JOSE N.
The location and service was excellent. Tge truck I was given was not. Seems that they person that rented it before me decided to smoke cigars with the windows up and AC on. I have lung cancer and when I'm got into that truck I choked and almost threw up. This truck should have been taken out of service, cleaned and the AC sanitized. The expense for the cleaning and out of service should have been passed on to the person that smoked in the truck. Other than that. All was ok.Mauricio C.
Fast friendly service,ALEXANDER R.
Le client n'a pas laissé de commentaire.Tulio B.
Le client n'a pas laissé de commentaire.IDAEL M.
When I arrived to drop of the car with my daughter someone who appeared to be a manager got snotty with me because I parked the car face forward he told me To park ass backward but he was giving a boost to another vehicle and there was no space He was extremely rude when I explained to him that I could not park due to him blocking the passage wayJOHN C.
Le client n'a pas laissé de commentaire.JOSE R.
The Lady that took care of me was awesome and very helpfulJAVIER R.
Hire more help. The employee was all alone and had no help. She managed with a smile but could definitely use another worker.Brian A.
Le client n'a pas laissé de commentaire.JULIO M.
Seguir con su excelente servicioHEBERTO B.
After reaching the rental location at 10am we had a dolly and a moving cart rented neither of which was available. Without any shame they just denied without giving a solution. After picking up the truck reaching the apartment, opened the back just to find out it was filthy and also had an old mattress. I called the location to find out what was the deal with that and no one answered the phone. Ended up cleaning myselfNiral M.
always come back to the same location service is very good, friendly, no hassle, professionals,etcAMALIA M.
You provided my truck with an empty gas tank and stated as a Half a tank full with the order paper.. I addressed the problem with Carolina was told that problem has been fixed. I sent email to facility to report the gas and mileage reading discrepancy and saved it as confirmation.. Was charge for 11 gallons of gas upon return. I'm calling my bank to stop payment on these charges. Very disappointed. Will never use Uhaul ever again. Not a decent way you f doing business .Shame on you.ROLANDO G.
I was really happy with the service I received from the lady at the front desk.She was very professional and she had everything ready for my reservation.RENE G.
Keep up the good workEDDY A.
The car I had was making an incredibly loud noise. So much so that you could not converse with the passenger. You just had to sit quietly in the van. I traveled over 150 miles in this manner. Also, the check engine light was on. I ended up paying nearly 500 dollars for a terrible experience. I do not blame the location, I blame uhaul for not having a policy for what is an acceptable rental option. Several people that helped me move also could not believe it and all agreed they would not consider uhaul next time they needed a rental van.ADAM R.
Le client n'a pas laissé de commentaire.GERMAN P.
Le client n'a pas laissé de commentaire.JEAN R.
Le client n'a pas laissé de commentaire.ALEXEY K.
Le client n'a pas laissé de commentaire.JEFFREY Z.
Le client n'a pas laissé de commentaire.Heriberto A.
Everything went pretty smoot. I'm very satisfied.Mariano F.
Le client n'a pas laissé de commentaire.David G.
Muy buen lugar , graciasGUIDO R.
Le client n'a pas laissé de commentaire.RAFAEL P.
Excellent serviceMARGARITA L.
Le client n'a pas laissé de commentaire.Esteban S.
The lady at the counter was very rude, Carolina, showed careless dealing with customers. Also, READ every word before signing the contract. They charged me Safe Move for 14 $and Carolina said that I signed and that is it. I called U-Haul Customer Service (32 minutes waiting time but worth it) and they refunded the money. Bad experience. * La senorita en el mostrador es ruda y no sabe tratar a los clientes. Tambien, hay que leer el contrato palabra por palabra antes de firmar. Me cobraron Safe Move por 14 $que yo nunca habia agregado. Carolina me dijo que yo habia firmado y eso era todo. LLame Servicio al Cliente de U-Haul (32 minutes de espera, pero vale la pena) y me devolvieron el dinero. Que mala experiencia.RUBEN S.
Great Customer service and equipmentSCOTT P.
This is the third truck I rent from uhaul that had the check engine light on. If it was my vehicle I would get them fixed. However, I figure that if you don't care, why should I? 30 minutes waiting for customer service on phone is LUDICROUS. ESPECIALLY, since it was because your â€œshareâ€ check in service (online) REALLY sucks!!!!! I lost 1 1/2 hours trying to pick up the truck!!!!!PAUL A.
Le client n'a pas laissé de commentaire.Diana H.
Le client n'a pas laissé de commentaire.LEONEL S.
Le client n'a pas laissé de commentaire.Dario S.
Le client n'a pas laissé de commentaire.JOSE S.
Le client n'a pas laissé de commentaire.ADAN V.
Very Good locaciÃ³n and proffesional.Alberto A.
Le client n'a pas laissé de commentaire.LESTER B.
Le client n'a pas laissé de commentaire.LUIS G.
Le client n'a pas laissé de commentaire.Daniel G.
I basically had to beg for a receipt. I had questions the lady who was there when I turned in the vehicle was not helpful didn't care to help. I requested a printed receipt, she kept telling me its in my email. I will be avoiding the location. Also the van had small bugs that looked like roaches.MARCELA Z.
Le client n'a pas laissé de commentaire.PEDRO R.
Le client n'a pas laissé de commentaire.Ricardo D.
Donde lo entregue aquÃ en Miami si todo estaba muy bienYAMILA G.
Le client n'a pas laissé de commentaire.ARIEL C.
Le client n'a pas laissé de commentaire.IDAEL M.
Le client n'a pas laissé de commentaire.CHAMA L.
Go to this location, aferre I was going to three of them finally, the best attention, super friendly. MerciFrancelly C. R.
Le client n'a pas laissé de commentaire.MAGDA R.
Great Equipment and Excellent Customer Service!SCOTT P.
Excellent equipment and professional service.Michael L.
No negative comments... Agent was very helpful and treated me in a professional manner.RICARDO M.
Le client n'a pas laissé de commentaire.ERIKA G.
The lady working at this location was extremely rude and unprofessional. This company needs to teach her professionalism and how to provide customer service.Lillian S.
Le client n'a pas laissé de commentaire.MICHAEL A.
Everything was very goodFRANCIS T.
Le client n'a pas laissé de commentaire.Tom W.
Rented 17ft. truck it was decent and It was good on gas if you dont forget to put on OD. Fast and easy service and was billed accurately. Merci.Orlando A.
Le client n'a pas laissé de commentaire.MARIA L.
I was given a Uhaul that the drivers door didnt work had to come in thru the passenger side, the back of the Uhual was filled with petrolium or something spilled all over, I was given barely any gas. I was very disappointed with this Uhual.Ashley T.
Le client n'a pas laissé de commentaire.Jason V.
Le client n'a pas laissé de commentaire.William C.
My friend paid 40 $for an extension onlin and this location charged me the 40 $instead, there was nothing they can do until the manager comes in Friday which makes me feel like they didn't want to help solve this issue.Angela S.
Le client n'a pas laissé de commentaire.Karla C.
With your Excellent service, great moving experience starts with you. Thank you so very much!Adiel P.
Le client n'a pas laissé de commentaire.JOSE A.
Excellent customer service.SCOTT P.
Fantastic customer serviceCARLOS I.
The truck had massive issues. Rattling, vibration, noisy brakes and the fuel economy was unacceptable. I spent 229 $in fuel just to drive 372 miles. I am currently working with a U-Haul claims agent, Les Brown on these issues.JOSE M.
Every thing is okMARCO A.
Le client n'a pas laissé de commentaire.Julio C L.
Le client n'a pas laissé de commentaire.JAIR G.
The only comment I have is the fact that I added a dozen of pads to the order amd there was none in the truck when I picked it up. I was not charge for them though which was my concern after realizing there were no padsReynel B.
Le client n'a pas laissé de commentaire.Idael M.
Busy location, only one person at the counter. Truck had seen better days, first time I get such a badly maintained truck from U-Haul. Besides that, it all went smooth. Guy at the counter took good care of the customers, considering he was by himself; not a good thing in such a busy store, and specially on a Saturday.Johan M.
Excelente customer service! Thank YouRuben G.
A lot more expensive than other uhaul places, I used the truck for six hours and was charge two days. Other uhaul places charge 0,69 or up to 0,99 per mile. This one charges 1,19 per mileage, poor customer service as well. Will never rent here againLUIS B.
Excellent serviceFrancisco A.
Le client n'a pas laissé de commentaire.Jose O.
The location was supposed to be closed at 5pm on December 31st. I went there 4:30 and they were not open. I have to use online return. The location time on website says 5 pm because of New Year's Eve.AbhayKumar S.