Customer Reviews for Godz Isle Auto Sales
(U-Haul Neighborhood Dealer)

143 évaluations

15847 SE Division St   Portland, OR 97236
(Business Hour Returns Only - All After Hour Night Drops Have to Complete Se)

(503) 760-7242

Heures d'ouverture de l'établissement

  • Lun : 10h30 am à 4h pm
  • Mar : 1h pm à 5h pm
  • Mer : 2h pm à 5h pm
  • Jeu : 1h pm à 5h pm
  • Ven : 10h30 am à 5h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(503) 760-7242

15847 SE Division St
Portland, OR 97236
(Business Hour Returns Only - All After Hour Night Drops Have to Complete Se)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : 10h30 am à 4h pm
  • Mar : 1h pm à 5h pm
  • Mer : 2h pm à 5h pm
  • Jeu : 1h pm à 5h pm
  • Ven : 10h30 am à 5h pm
  • Sam - dim : fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

It was tough to spot, and there's a sign on the wall saying that if the gas has been siphoned, you (the customer) will have to put gas in it to get it out of the lot. I mean, it's a solution, and I get it, but I wouldn't recommend it, i don't think.

Darcy M. 
Évaluation :
1

No ac in the truck. No dolly. No one in office even though it was during opening hours.

Sarah H. 
Évaluation :
5

The older gentleman that helped me was super cool, nice guy, .

Mikhael S. 
Évaluation :
3

There was no dolly in the truck. I needed a dolly and the reservation said there would be one there.

Ranisha I. 
Évaluation :
1

Very confusing. When I walked in to the car salesman lot gentleman was not very friendly. Once I got into the truck it was very dirty and dusty outside windows were very dirty. I will never return to this location

Tameka S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark H. 
Évaluation :
2

Truck was dirty from setting for a long time. Had to find something to at least wipe off the windshield and windows. Wiper blades were stuck to the windshield so it's been this way for awhile. Had an 1/8 tank of fuel so the first thing I had to do was stop at the gas station. Front left tire should be replaced as the tread is down to the wear bar.

Mark S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jennifer M. 
Évaluation :
5

Excellent customer service and owner was great! Great representation of your company.

Carmelita B. 
Évaluation :
1

The agent wasn't pleasant to talk to. He didn't akn

Wasim T. 
Évaluation :
5

The signal in the area isn't strong enough so uploading photos take time

Phuong N. 
Évaluation :
2

First of all, your website is IMPOSSIBLE to navigate. I was sent in circles through the same verification process 3 times before I gave up and had to go inside and talk to a person, who ended up being almost as unhelpful as your website. Honestly, he was a total dick, the place is a shit hole, and I'm not entirely sure that the animals he keeps there are not being neglected.

Karri B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica R. 
Évaluation :
4

Very friendly and helpful!

Riki N. 
Évaluation :
1

There was no one there even though they should have been open. It was super sketchy looking and run down

Kim D. 
Évaluation :
3

The guy inside helped when the uhaul wouldnt even start but wouldnt even so much as let us use the restroom.

Tiffiny W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
1

Truck was a piece of junk.

korey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMILLE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK T. 
Évaluation :
3

The location was fine, but the new ok online pickup process is terrible. I can not stress enough that it was one of the single most horrible experiences that I have ever been forced to be a part of. There was no warning that the process had change at all when we put our reservation in. It took almost 2 hours to pick up a truck that I was literally standing next to. The help line took over an hour to be able to talk to someone, and when I asked why the process was changed I was told because this way is easier. After all of that it then took over an hour to drop off the truck because your wonderful new way of doing bissness wouldn't take my card for the first seven tries. At the end of this I just want to say, and please pass this on. Whoever thought of this idea is with out a doubt that dumbest person who has ever walked this earth. If you are reading this and considering using uhaul as a moving service do not.

Adam G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tuan H. 
Évaluation :
5

My experience with Godz isle u-haul rental was very easy and convenient. I had no troubles at all and Daryl was so polite and helpful!!! Will definitely use again and recommend to my friends and family.

Chandler C. 
Évaluation :
4

Not storing your rentals at a religiously zealot location

Robert W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DMITRIY S. 
Évaluation :
1

Keys where located in a spot with high grass. Not ca clean spot. My truck was parked in a spot that is it is potentially risk for maneuvers. People less experient an easelly hit the other truck or other obstacles. I know it is a mobile check in but the person responsible for the location barely looked to my face explaining it and seems to dont't care at all. I wish the location was more clear and less rude people

lucas B. 
Évaluation :
5

We had a great professional experience. The fella in the office was outstanding and if I ever have to move again I would definitely return to this location.

Grant H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miranda I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Oladele S. 
Évaluation :
4

Decrease the 0,79 cents a mile. That's too much considering gas prices are lower during this pandemic

Samira I. 
Évaluation :
1

Owner was very rude and not at all helpful.

Sydney L. 
Évaluation :
5

Darrell was great - I recommend him, his car lot and Uhaul services.

rick N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

steven A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Emily M. 
Évaluation :
3

Make the parking spot a lil easier, not fun parallel parking in such a tight space with a uhaul. But overall very friendly helpful service.

Ryan M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Hope A. 
Évaluation :
5

Great location. Only complaint was check out on App is slow and you should warn people the alternative contact you put in, you are going to call right then as a verification, before releasing vehicle. Thank goodness I was able to reach my person and let them know to answer the next time you called, because you were stopping my rental because no answer!

Marta J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

selena H. 
Évaluation :
1

Don't use these people as a uhaul pick up location! The guy refused to help me with an in store pick up, I tried to figure out self check out before calling uhaul and spending 40 minutes on the phone. 1,5 hours after I got there I finally had a truck.

maryam R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy B. 
Évaluation :
1

The office location had dogs and birds and smelled. The truck is not being swept out or the interior cleaned. The truck also did not seem to be properly maintained.

Davin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUTH K. 
Évaluation :
1

The location was horrible and very unpleasant. I would not recommend anyone to pick up or drop off at that location. Uhaul should do more research and investigate pick up and drop off locations

Chelain D. 
Évaluation :
5

I used the self check in and check out and it was very easy. Uhaul made it very user friendly and quick so you're able to be on your way

Tristan H. 
Évaluation :
5

First time uhaul user , rental agent at Gods isle very helpful , easy hassle free

Feodor P. 
Évaluation :
4

Your dealers are the only reason I use uhaul. Your customer services reps in your call center are rude and are not very knowledgeable on where their products are, nor how to provide good service.This dealer, Godz Isle, is the only reason I did not go elsewhere.

Rodney S. 
Évaluation :
3

Very friendly service.

Dennis K. 
Évaluation :
1

Rent a safe vehicle. Our fuel line from the gas nozzle to the tank had been cut and it was very unsafe. When filling tank for return it poured gas all over the ground. Had to have a tow truck come. I want my money back.

Heather S. 
Évaluation :
5

None it was an excellent service.

Victor M. 
Évaluation :
3

Equipment was very dirty and old. Door was hard to close. Trailer made lots of noises during my trip. Had a hard time finding a trailer in Portland.

Anthony F. 
Évaluation :
4

ditto for other comment.

Ken M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mandy A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

cory H. 
Évaluation :
4

more employees

Mary lou H. 
Évaluation :
2

Not professional. Uncomfortable with all of the religious stuff.

Elena T. 
Évaluation :
3

When there's a different quote from the on line quote, to the one you get at the location, you all need to be on the same page!! It makes you all look like you don't know what you're doing!

Debbie G. 
Évaluation :
5

The staff at Godz Isla Auto Sales was friendly & courteous and made my experience as easy as possible! They were very flexible and worked with me to find a time that was good for me to pick up the truck/trailer. I would only recommend that it be more clear that there is a specific TIME that the truck/trailer needs to be returned.

DENISE R. 
Évaluation :
3

Road to drop of trailer was a gravel road with big pot holes. They should pave that section of road.

harry A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Arynn C. 
Évaluation :
3

Allow for pre-payment

SCOTT O. 
Évaluation :
3

cleaner, more tidy office. employee was very nice & accommodating

STEPHAN V. 
Évaluation :
1

When I arrived at the drop-off location--before 4:00 pm on a Saturday--it was closed! The gate was locked so I had to park the truck across an alleyway on the side of the facility. There were signs that said any improperly parked vehicles would be towed or ticketed at the expense of the renter, so I was very concerned. At this point I haven't heard that there was any problem, but I would certainly NOT accept responsibility if there was.

Greg S. 
Évaluation :
1

when I picked up the u-haul From this location everything seemed great until I got down the street noticed the uhaul had absolutely no gas In the uhaul, I went back and told the guy about there is no gas in truck at all there was soposed to be 3/8 of a gallon so he said oh no someone must of siphoned It all out I was shocked,he was nice to me about said he would waive my uhaul fees and maybe a little mileage off to...so my suggestion would be locking gas caps so people that last used uhaul are not responsible for siphoned gas,thats not right.

Daniella P. 
Évaluation :
5

It was a last minute arrangement and everything fell perfectly into place. Great job.

Stephany N. 
Évaluation :
3

We were never told about a rental tax when we called to reserve the van. we were shocked that we were charged $82,83 on the last invoice, the first said $48,96 what is rental tax. I would have gone somewhere else if I knew this ahead of time. we are very disappointed.

Lance G. 
Évaluation :
1

This is more a used car lot than u haul location. Inside was dirty, looked like a garage sale location, was un organized and after the paperwork was completed I was asked if I needed any help hooking up the trailer, like I was expected to do it myself.

GEORGE G. 
Évaluation :
4

Truck was there. Guy was very nice.

JERRY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shianne O. 
Évaluation :
1

This location was a very rag tag type of location. It also had too many religious signs on it. Jesus Saves, Redemption comes through Jesus, etc... He also was giving out new testament booklets. Not a normal or tidy business environment.

PAUL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erik N. 
Évaluation :
5

Everything was good. Friendly & easy going people. Merci!

ANTHONY Y. 
Évaluation :
2

The customer service was great, the couple were nice, but the inside of the shop made me slightly uncomfortable? It was like a family was living inside and between the counter and the desk where the guy took my order was a treadmill with deodorant on it, a rather big dog and an empty critter cage? As a female by herself, I felt a little on edge and I probably won't return to this particular location.

TIANA B. 
Évaluation :
1

Receipt was innacurate. Tank was on full. $30 gas fee, wow. I guess you make your money by ripping off customers, that's very sad. Won't be back, and will tell friends and family to avoid this location.

Andrew M. 
Évaluation :
5

This place was great!! Our original place where we first went to on 242nd in Gresham, we really had a bad experience, but this place was great

michael Q. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANNE R. 
Évaluation :
3

Engine check light came on half-way thru the move I was making, all fluids were ok on check; so it is clear this truck was not inspected or that the maintenance was checked prior to being rerented. No walk around inspection prior to leaving to annotate previous damage. I've had better experience with Uhaul in the past, not to those standards.

Gerald W. 
Évaluation :
1

When we picked up the uhaul there were potato chips inside smashed all over the floor as well as a bottle of water that was half drank. The physical location of Gods Izle(I believe that's the name) was very dirty inside itself. The people were kind, but the business was dirty and extremely cluttered with animals everywhere(dogs, cat, guinea pig) etc. Also, when I picked up the truck the gas was below a half tank, eventhough my husband and I filled it back up to the half tank line. Also there were extra fees that made our experience over 160 dollars! Won't be using UHAUL again. Not a good experience. :( Dirty truck, tons of fees.

MIKI M. 
Évaluation :
5

Your doing fine.

SHARON L. 
Évaluation :
3

The owner was very nice. However, the place was a bit sketchy. I would have been worried to go there alone and the dog seemed mean.

DANIELLE J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BENJAMIN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff W. 
Évaluation :
2

Nice people. Rough neighborhood. Trucks had been vandalized the night before. My rental was for 11AM but no one called me to let me know my size truck was unavailable. Owner gave me a discount for a smaller truck. I left with the gas gauge reading 1/4 tank- 2 miles later it read empty and the low fuel light came on. I documented this and owner did not charge for returning with less than 1/4 tank.

Patrick C. 
Évaluation :
1

The trucked leaked gas when I was trying to fill it and ruined my shoes.

michelle N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marian N. 
Évaluation :
5

Moving can be such a pain and a stressful experience but the friendly and kind staff definitely made it much easier. We will definitely refer our friends and use them again in the future. Thank you so much!

Misty K. 
Évaluation :
4

Very friendly got us in and out quickly. Good experience.

Rachelle R. 
Évaluation :
4

The store was dirty and disorganized. There were pets in the office and I have allergies. Other than that it was a positive experience.

ELIZABETH J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICK D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARTH G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WALTER W. 
Évaluation :
1

When I called and rented the 24' truck I was never told you would hold $100 out of my acct. Also U-Haul rentals have always been 24 hrs, mine was for 6 hrs., I was told that when I picked up the truck. I asked how much each mile would cost, he said, "81 cents a mile". I was charged 89 cents a mile. The brakes were really bad on the truck. I think next time I'll rent from Budget. I chose this location for it's closeness to my home, bad mistake.

Janet T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Susan S. 
Évaluation :
5

it was so easy to rent the u haul Daryle is awesome good to deal with.

JEREMY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CANDACE S. 
Évaluation :
1

I picked up the truck and was almost home when I received a phone call saying they were in the process of putting new license plates on the truck and had set them on the bumper when I drove away. I was asked to pull over to see if the plates were on the back and if I could find them if they weren't. The plates were not on the bumper, so I back tracked and was not able to locate them. When I returned the truck the next day, it was after hours(they closed before the truck was due back). I received notice that they charged me an extra day and they also charged me an additional fee for fuel. I had stopped and put fuel in the truck on my way to returning it bringing the tank to 1/4 as required. I am not happy with the additional fees as I feel they are not appropriate. The vehicle was returned in a timely manner with the gas tank filled to the level required. I would not recommend this location and will not use them in the event of another move.

JENNIFER W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kendra C. 
Non les évaluations ont été soumises pour cet établissement.

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