Very committed staff. I didn't have to wait unnecessary. The woman was extremely thoughtful and kind. She called to check in as well and committed to finishing up my paperwork within 30 minutes and was done within 10. I did not have to wait it was just nice of her to tell me. Great service. She also showed and explained the coverage paperwork.Gerald B.
Customer Reviews for Golden Convenience Store
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Golden, CO 80401
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 6h pm
- Ven : 7h am à 7h pm
- Sam - dim : 7h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very nice peopleMadeline C.
Le client n'a pas laissé de commentaire.CHARLES W.
I would not recommend u-haul anymore after complicated check out process. I wasn't given option to review the van, or enter gas level, didn't how how high to fill it up, wasn't even sure the check in process was complete. The web app was constantly stopping and telling me to go talk to an agent at the desk (which was closed ..). Tried to call, no answer. I ended up, with a blank page, receiving an email with a confirmation that I had successfully checked out the truck, even though I didn't go through the inspection! Pretty bad! At least, this time, the steering wasn't completely F***ed on the van... And that's not saying much. Will not use again, I'll go to your competitor from now on.Xavier P.
Le client n'a pas laissé de commentaire.Karl W.
They helped me return my equipment when the the online check in was not working. I turned on my location services but the sight could not locate me to check in the equipment.Wallace P.
Le client n'a pas laissé de commentaire.beatriz C.
Le client n'a pas laissé de commentaire.Jenelle M.
Le client n'a pas laissé de commentaire.MICHAEL P.
Le client n'a pas laissé de commentaire.ERIC B.
Easy drop-off.Charles R.
Le client n'a pas laissé de commentaire.TRAVIS L.
The entire experience was short, easy, and uneventful. Just as it should be!Grant H.
Le client n'a pas laissé de commentaire.Colby S.
Le client n'a pas laissé de commentaire.david R.
Quick and easy pickup and drop off. Gas station location so it was easy to refill truck at drop off. Personnel amical.Adam H.
Le client n'a pas laissé de commentaire.james B.
Le client n'a pas laissé de commentaire.Charles J.
everything went greatJUSTIN P.
The person here didn't even look at my trailer or take any of my info. I didn't even feel like my unit was checked back in and was worried that I would be hit later for an issue after the check in process.DANIEL S.
Nothing, great experience overall.JOHN G.
Le client n'a pas laissé de commentaire.Eleonore V.
Le client n'a pas laissé de commentaire.Jaclynn T.
The website was broken and horrible to use. The location was fineKyle T.
Le client n'a pas laissé de commentaire.Jalen H.
Le client n'a pas laissé de commentaire.RYAN M.
Le client n'a pas laissé de commentaire.Nicholas G.
Very polite and friendly staff.Richard L.
Le client n'a pas laissé de commentaire.MICHAEL S.
Very small lot to return equipment. Had 26' truck with auto transport. Not enough room to maneuver and back up truck and auto transport. Seems location unable to handle all equipment. Location did not do any return paperwork and did not return cash deposit of 100 $dollars, left it to U HAUL headquarters.Ned W.
Le client n'a pas laissé de commentaire.Raymond C.
Nothing. My experience was great!DIPTAK B.
Le client n'a pas laissé de commentaire.Carlos C.
The woman who helped was very nice and seemed like she knew what she was doing.Kathleen G.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.Haley C.
We paid ahead online, and when we showed up to pick up the trailer we were charged an additional 100 $above what was quoted online and that we had already paid. This was more than we were expecting to pay, and we choose what vehicle and when and where to drop off based on the quoted price. To show up and be charged an additional 100 $was very disheartening, but because this was added at the last minute there wasn't time for us to choose another option or do anything about it. It seemed very sneaky. I will not recommend Uhaul to any friends or family, and will not use them in the future.Thomas M.
Le client n'a pas laissé de commentaire.Raven F.
They were helpful when we were in a pinch.jordan D.
Le client n'a pas laissé de commentaire.Frederick S.
Confusing drop off procedure; where to park not clearly marked. And Uhaul charged me for an extra day because I used the app to return the car, which required pics, which resulted in me submitting the return at 7:01 (instead of 7:00). Also, the tires were bald and we drove through a snowstorm; it felt as if the truck was trying to drive off the road. Finally, the minimum rental days policy is stupid. There is no scenario in which I would take more than 2 days to drive from St. Louis to Denver. Requiring a 5-day rental is clearly a money grab. I kept the car just to be sure that Uhaul wouldn't be able to rent it out on the days it was charging me. And the environmental fee is BS. I looked into it, and Uhaul uses the money to retrofit its fleet, which clearly is in Uhaul's own interest. Just roll it into the rest of the fee, WTF.Sam J.
Le client n'a pas laissé de commentaire.Michael W.
the woman working in the convenience store all alone was very helpfulMichael G.
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.Gary W.
Le client n'a pas laissé de commentaire.Larry W.
Le client n'a pas laissé de commentaire.Tommy M.
Staff was incredibly helpful!Christiana R.
Nothing, it was fantastic!Nicole G.
Location was hard to find and was not easy to get to.DANIEL P.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Maynard B.
A bit late on an early morning start, but otherwise a smooth experience.Michael W.
No problems or issues. Friendly and helpful throughout the processWILLIAM H.
Le client n'a pas laissé de commentaire.Ralph R.
Very friendly and helpfuldavid W.
Le client n'a pas laissé de commentaire.Roger W.
Le client n'a pas laissé de commentaire.Keith W.
Le client n'a pas laissé de commentaire.EARL G.
Le client n'a pas laissé de commentaire.Kelly S.
It was a little slow upon pickup, but not terrible.Alexandra G.
The inside of the U-HAUL was dirty and needed to be swept.Michael I.
They cancelled my reservation for two trailers.Daniel T.
Was great. Was open later than online information showed. Made drop off easy.Donald B.
Le client n'a pas laissé de commentaire.Donald H.
Lots of potholes around facility. Fix empaul J.
Le client n'a pas laissé de commentaire.Jesse F.
Le client n'a pas laissé de commentaire.Chetley K.
Le client n'a pas laissé de commentaire.CHARLES J.
Le client n'a pas laissé de commentaire.Shawn W.
Le client n'a pas laissé de commentaire.Jason S.
Don't make it so hard to find, and don't leave the trucks at 1/4 tank so that you are pressured to fill it up with their expensive gas.Hal S.