Évaluations des clients Good Carma Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Good Carma Automotive

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gary B. le

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When we reached our location we tried to drop off on Slaughter location since it was close to us. If I left it there you were going to charge me a extra fee even when it was two days early. I decided to drop it in Buda , which was limited on locations. The first 3 locations I went to drop off didn’t want to take it. (Stupid) I finally had to take the trailer to the last U-Haul place in Buda. Even after calling the phone number listed to report the drop off location I continued to get phone calls and emails. U-haul needs to get their act together. Never had this much trouble trying to drop off a trailer. Also down loaded your app and that didn’t work. Signed up with email and phone number, created a password. Even when it said it was successful it wouldn’t recognize my sign in password. That’s something else U-haul needs to work on.

Kevin R. le

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Le client n'a pas laissé de commentaire.

terry B. le

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Great customer service and very friendly. Hometown feel.

Umeshsinh T. le

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Awesome staff!

Terry D. le

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The cab was dirty. The inside of the windshield was filthy and splattered. The customer service was excellent! Shame that management doesn’t put care into cleanliness. Oh yes don’t forget there was an open bag of Fritos under the center seat!

Scott L. le

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Le client n'a pas laissé de commentaire.

Kelly C. le

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Your computer program and online booking was useless....Had to call in 3 times and then my resrrvation pickup was not where tge confirmation said, luckily the dealer who received the confirmation called me to verify. I would have been very angry to have gotten to the piCV kup location on the paprrs I received to discover they didnt have my reservation.

Daniel G. le

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Outstanding service

mark C. le

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They charged a cleaning fee of $15 because they swept it, Maybe took 30 seconds, and they also charged me an extra day?

cecilia Z. le

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Only comment is the interior of the truck stunk like cigarette smoke and it was not very clean in the seat area. Also I was told to return the truck with 1/4 tank of gas but when we drove it off the lot, it was on empty so we stopped at the first gas station and filled up. I returned the truck with 1/2 tank. When I contacted them about this, I was refunded $25 which I'm grateful for.

Carlos G. le

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Yes be upfront with all charges. I was charged a cleaning fee. What is there to clean in an empty truck? The truck sits on a gravel road and on a dirt lot.

BOBBY L. le

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Le client n'a pas laissé de commentaire.

fred D. le

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Keep up the good work

jennifer P. le

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Le client n'a pas laissé de commentaire.

Dianne E. le

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U-Haul didn’t have a place near me with the trailer I needed so this was only location on way to where we were going, but I still needed to drop off by my first choice location. Then I get there and had to pay double bc I wasn’t dropping off at same place, if you had on by me I would ha e dropped at same location so don’t feel it’s fair to charge me more for U-Hauls lack of equipment where we needed it.

Curtis H. le

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Le client n'a pas laissé de commentaire.

Lexia L. le

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The young lady at Good Karma got me in and out timely, It helped that I picked it up at 1:30, I'm sure. A Negative note. I searched for Good Karma, Buda on Google to call them. I unknowingly called Budapest Hungary. A triple negative... name of business, city and making a international call that picked up.

Cameron M. le

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Le client n'a pas laissé de commentaire.

Andrea B. le

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I was unjustly charged for an extra day, even if the Good Carma representative said I wouldn't. I returned the truck at 7pm on July 30, and my rental expired today (July 31) at 7am. I was also charged for gas and I shouldn't have, because I brought the truck back exactly at the level I received it. My experience with UHaul was great for all the rest, but the experience with the drop-off location and personnel was really not good.

Gary V. le

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This is a great place to get uhaul equipment Very friendly people to work with

Rosendo R. le

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I received prompt and courteous service.

Carol K. le

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awesome people and so friendly and helpful

Kirt S. le

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Very helpful. Offered good advice on which trailer to use for my purpose.

Charles C. le

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Brian was very courteous and personable. I would recommend or return for future rentals here at Good Carma Automotive

Victor G. le

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Le client n'a pas laissé de commentaire.

Max K. le

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Over night drop off seemed set up well.

Jeremy M. le

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Very close to where I needed to be, highly convenient.

Marcel F. le

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Very friendly and helpful

Terry L. le

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Le client n'a pas laissé de commentaire.

Patrick H. le

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Do better preventive maintenance on equipment .

John B. le

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Le client n'a pas laissé de commentaire.

John B. le

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Great staff , great location , easy access, Very easy to work with !! Our all time favorite place to go !!