Évaluations des clients Good Spot Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Good Spot Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Austin B.
Évaluation :

Le client n'a pas laissé de commentaire.

Jay L.
Évaluation :

Le client n'a pas laissé de commentaire.

Anthony F.
Évaluation :

Le client n'a pas laissé de commentaire.

CHRISTINA M.
Évaluation :

No way. Don't do it. They way overcharged me and charged me for equipment they admittedly do not even carry on hand.

BOBBY C.
Évaluation :

Le client n'a pas laissé de commentaire.

Justin M.
Évaluation :

Since it was contactless I had to do everything online, the app did not give me the code to the pad lock it just said unlock the truck. I called the location of the truck several times they did not answer, then I called the main uhaul number and it said there was a 30 minute wait to talk to someone. I had to start the whole process over again and it finally gave me the padlock code. Also the inside of the truck was very dirty and smelled like old fast food, made me nauseous.

Chastity H.
Évaluation :

Making it more accessible when renting trucks online using your phone.

Michelle W.
Évaluation :

Though I was quite skeptical leaving my truck at a location that closed at 5pm, upon the representatives return, I received a comfy email and receipt that put me at ease. Thank you!

Sylvia M.
Évaluation :

The location is too far from the freeway and it closes too early. The return of the truck is a huge inconvenience because the process isn't explained. It took over 15 minutes to create the account due to a problem with a validation code because the page kept erroring out. Also, calling to return the truck had an 15 minute wait time.

francisco G.
Évaluation :

Very Professional

COREY D W.
Évaluation :

They have excellent customer service!

Glenda R.
Évaluation :

Le client n'a pas laissé de commentaire.

andrea J.
Évaluation :

I made this reservation online and had nothing but troubles with the whole reservation. The reservation as I made it online changed midway through and sent me to a different location and a different size truck without me realizing it and I ended up making a reservation for something I did not want. The app was glitchy, wouldn't recognize my location even though my phone location was on. Spent 20 min on the phone with customer service who told me they couldn't help with the reservation but could help me turn on the location on my phone. I uninstalled the app and tried to reinstall and then it wouldn't download. I have an Iphone10 and no other troubles with other apps or location detection anywhere else in my course of the day yesterday.. It's unfortunate because I use truck rentals quite often because Im a realtor and stager and move things all around the Houston area.

Hel S.
Évaluation :

Le client n'a pas laissé de commentaire.

Patricia N.
Évaluation :

The lock on the back of the truck I was given was SUPER hard to get back on. It took 3 people to figure it out and we were almost forced to just leave it unlocked because it just was not going on. Please change the lock with more space in the locking area.

Edward P.
Évaluation :

After nothing but hassles from then 34th Street location, the lady at Mangum Rd location was friendly, personable and professional. Thank you for helping me on such short notice !

Karen G.
Évaluation :

I scheduled to pick up at a 24/7 location. I paid $20 on u er just to be able to pick up that night, I follow the steps and the keyes arent in the truck so I had to uber back and another $20 to uber the next day. It was the biggest inconvenience, and when I spoke to someone they said they would reimburse, or give me some sort of credit and it was just a lie. I am not usually one to complain or leave a bad review but it was very unprofessional and inconvenient as far as being out so late and arriving and the equipment not being there ready as they said it would be.

STEVE A.
Évaluation :

Great experience. Cassandra was awesome!

Évaluation :

Le client n'a pas laissé de commentaire.

Adrian G.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page