Parking was insufficient and the location is in no way inviting. However, the personnel is very pleasant.BERNARD W.
Customer Reviews for Good Times Rental
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lansdale, PA 19446
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 8h am à 4h pm
- Dim : 8h am à 12h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Gary O.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Darwin D.
Le client n'a pas laissé de commentaire.WILLARD D.
The woman I dealt with was unfriendly. The place is a dump.Tim D.
Le client n'a pas laissé de commentaire.JAMES V.
Was supposed to pick up in Montgomeryville and after waiting 20 minutes in line they said I had to pick up in Lansdale.DANA L.
Great service and provided after hours drop off of my trailer. Followup phone calls and emails saying they got the trailer!!RICHARD T.
Le client n'a pas laissé de commentaire.CHRISTOPHER K.
intermittent internet access in the parking lot made mobile pick up frustrating. Why does U-Haul ask for the same information I input when I made the reservation?Michael C.
There were so many things that could be improved that I can't even name them all. From the doorway to the trailer not being the size listed on the contract and not being a big enough opening for the dresser we needed to move, to the fact that we had to go a half hour away from the original location to get the size that we originally reserved, to many other factors. Obviously, U-Haul has a corner on the market for trailer and truck rentals because there is no other company in the same business so they have no competition.WILLIAM W.
the folks at good times rentals were more than helpful. thanks guys!Francis S.
Le client n'a pas laissé de commentaire.FLENEEKIA M.
Le client n'a pas laissé de commentaire.DAVID T.
Le client n'a pas laissé de commentaire.Stephen C.
Le client n'a pas laissé de commentaire.Sung R.
Can't think of anything. customer service was excellentMARK J.
Le client n'a pas laissé de commentaire.DAVID W.
Nothing. Check-in was fast and friendly. We were on our way in less than 30 minutes. Drop-off was just as easy.DIRK W.
very friendly, attention to detail, quick and easy transaction!ROBERT R.
Le client n'a pas laissé de commentaire.IMAD B.
Le client n'a pas laissé de commentaire.EDWARD J.
Le client n'a pas laissé de commentaire.Matthew F.
Warning: We went in the late night. The place was dark and creepy. Don't recommend going at night alone. But the driveway was big, instructions good, U-Haul key drop box clear and visible. Was a self app check in. No staff at that late hour.Trasa B.
I was not able to get anyone on the phone for supportJAMES J.
Best rental I have had with Uhaul in a long time. The staff were very Courteous and professional.CHRISTIAN B.
Woman was less than friendly basically rude, a/c in truck only worked sporadicallyRUSSELL B.
Check in on line was difficult, and ended up having to go into the office anyway. Would have been easier to just go in the office first. 1/4 tank of gas was a bit disappointing as it made getting gas before the trip a necessity. Overall, everything else was fine.Henry P.
Le client n'a pas laissé de commentaire.Joe Z.
The lady who worked/ran this location was unpleasant, not helpful, overall really bad customer service!ALEXANDRE P.
Le client n'a pas laissé de commentaire.EDWARD M.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.Robert A.
Le client n'a pas laissé de commentaire.Lucia V.
Le client n'a pas laissé de commentaire.TRAVIS M.
Le client n'a pas laissé de commentaire.ANDREW T W.
That model truck was terrible to drive. Roughest ride ever for a moving van. Every bump was amplified and things in the back went flying.Michael H.
Kristen (sp?) was absolutely delightful. She was helpful and personable and professional. Office could use a little makeover but did not put me off. Might bother others. All in all everything went smoothly, easily and quickly! I would recommend.ROBYN W.
Staff was extremely helpful. I needed a last minute change. The employee went over and above to help. Merci.STEPHEN G.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.David L.
Not friendly customer service. Not easy to find truck. The key turn didn't work with code so we had to search for help. Very stressful compared to other experiences I have had.Howard G.
Excellent customer service!BILAL C.
Everything was very simple snd easy. A pleasure to deal with U Haul! In Lansdale!VICKIE N.
The A/C wasn't working and I suffered the whole time in such a hot summer day. Next time before giving out your vehicles plz make sure everything's working appropriately. I feel I deserve a refund for such a hard time.MOHAMMED U.
Le client n'a pas laissé de commentaire.Tara O.
Le client n'a pas laissé de commentaire.FRANK W.
Le client n'a pas laissé de commentaire.YIHONG Z.
Kristen made the entire process quick and easy. She was very knowledgeable about the services and a friendly person to work with. It was a stark contrast from the "service" I received at another Uhaul location just a day before.HAMEDA T.
Le client n'a pas laissé de commentaire.HARISH N.
We returned the U-Haul to a different location because it was where we had a storage space and the manager accepted it.BROOKS P.
Le client n'a pas laissé de commentaire.Roque Elias A.
Le client n'a pas laissé de commentaire.MACKENZIE W.
Once they are there for awhile I can see them cleaning up the placeKIM B.
Maybe clean the cab. Not leave grime and filth on the radio knobs. That was absolutely disgusting. Blueberries all over the floor and seat, which I sat in and stained my shorts. Smelled like cigarettes. Also, rent equipment that actually works. Our car transport broke and we were stuck fir over two hours. Uhaul roadside called us back 3 hours later. Useless and overall a horrible experience.Adam B.
Why are your email mailed contract receipts sent as as .gif image file? I can't read the receipts that are sent as attachments.RUSSELL W.
Although the location was a bit funky and the store was closed and there was no one present, the drop - off app was adequate. It requires some patience, but in the end all was good.dave L.
Le client n'a pas laissé de commentaire.EDMUNDS B.
Truck wasn't exactly where the website said it would be.Curtis R.
Send more customersSheilla D.
Make sure someone is onsite to assist. Try to be more empathetic to the customers need.TYHISHA M.
Limited equipmentDavid C.
Upkeep the site overall. The whole rental process was very efficient. Staff was friendly. Vehicle was in solid condition. The site is a little off putting though. There is no clear place to park, it's all rock gravel, and no clear signage to indicate that it's a business.JILL D.
I drooped the truck off on a Sunday before closing and no one was in the office. I dropped the key in the drop box. It wasn't a problem, just a surprise as I expected someone to be there.ROBERT L.
Le client n'a pas laissé de commentaire.SHERRY R.
Le client n'a pas laissé de commentaire.KELLY S.
Le client n'a pas laissé de commentaire.MATTHEWWARREN L.
Le client n'a pas laissé de commentaire.Chloe M.
Le client n'a pas laissé de commentaire.Dwan H.
Location was a bit rundown and hard to know where to safely leave vehicleDave B.
Le client n'a pas laissé de commentaire.KELLY S.
Had to clean the windshileld inside and out as well as the dashboard. Definitiely not cleaned from the previous rental. Equipment was in good operating order.RONALD S.
Get you in the driver seat of a new vehicle fast. Make check in and return easy.John D.
Le client n'a pas laissé de commentaire.Daniel M.
Smooth as butter!Ronald C.
Le client n'a pas laissé de commentaire.BENJAMIN S.
Le client n'a pas laissé de commentaire.KELLY S.
Great team workJOE Z.
Le client n'a pas laissé de commentaire.Charles H.
Le client n'a pas laissé de commentaire.FRED L.
Le client n'a pas laissé de commentaire.Joyce C.
Le client n'a pas laissé de commentaire.Howard S.
She accepted the truck and closed it out after complaining that they were closed. The website said they were open until 5 pm that day and we were there well before that.Theodore K.
Le client n'a pas laissé de commentaire.SEONG P.
Le client n'a pas laissé de commentaire.ROBERT N.
On the 17ft truck we rented from the above address, needs to make adjustments on the back door, it hard to open, about the first 4 inches of travel.Tom V.
Staff needs to be instructed on how to wear masks appropriately, socially distance and help their paying customers in a proper amount of time.Renee C.
Le client n'a pas laissé de commentaire.Khamis K.
Le client n'a pas laissé de commentaire.Estro V.
Le client n'a pas laissé de commentaire.Alex B.
Stay the same all good so farJAMES B.
Le client n'a pas laissé de commentaire.Tennielle B.
Le client n'a pas laissé de commentaire.Christine C.
Don't let them call and change the terms of your rental, they will promise discounts but forget about them when you actually close out.RICHARD M.
Smoking smell in the cargo van as well as pat hairs on the seat. Also location is dirty and massey. Also in general, pricing for the cargo van is not comparative. Charging per milage fee and fuel fee are too much.VIVEK D.
Le client n'a pas laissé de commentaire.Raymond D.
Le client n'a pas laissé de commentaire.DOUGLAS W.
Le client n'a pas laissé de commentaire.Scott K.
Le client n'a pas laissé de commentaire.PATRICK B.
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