Évaluations des clients Good To Go Food Mart

Better maintain the trucks, Better control on fuel

Good availability. Very professional and quick service.

I would like someone to contact me ASAP about the reservation process .... it was unacceptable and it wasn’t what I expected or wanted

I didnt really care for the customer service that i recieved and the unprofessional attitudes. The management made false accusations about new damage to the roof of the truck. Apology was never given. Was told that they were going to call but instead of calling an unauthorized transaction was taken out of my bank account.

Excellent customer service. Good To Go Food Mart could use a face lift a bit run down.

Good price just follow everything explained

quicker approval

The outward appearance of the store isn't the best and the neighborhood seemed a little sketchy, but we were able to return our truck with no issues.

The uhaul was nice but the location would never go there again. The guy tried to con me saying I damaged the top of the truck when it was leaking in the rain. And I wasn’t going to complain because it did leak over all my stuff but then he tried to charge me for it and that’s what threw it over the top for me. The truck was given to me beat to hell and then they wanted to charge me for it for a 7 miles overall trip

The staff was extremely friendly and helpful. Definitely, I will use U-Haul service from this location again in the future. Thank you!

This is the second time I have rented from this location. Both times they have been polite, efficient, helpful and got me on my way ASAP. The drop off is just as nice. It is on a busy street inside a busy store- and even with the non stop flow of customers I was helped right away. I will continue to rent from here. Great job!!!!!

The trucks are poorly maintained. Upon pick-up the staff/management refused to do a walk around to inspect the truck stating, "if you damage it you pay for it". Upon return I was told I was 15 minutes late and was threatened with the charge of a full day; the time I specified for return was not entered correctly. There is a location just north of this location; take your business there.

The U-Haul truck rental provider was great at supplying my rental quickly while also being very informative of any details I should know in the contract. The only problem I had was with the responsiveness of customer service while requesting roadside assistant. Around 12am/1am, I was driving to my destination and needed a tire replacement after a blowout. I ended up being stranded on the side of the road for 3-4 hours before help arrived. I felt bad for the nice gentleman that came to replace the tire because he had to drive over an hour to fix my U-Haul's tire after driving another 2 hours for the previous person that needed u-haul roadside assistant. I don't blame the customer service for not being able to find anyone more local/close to dispatch for help(it was late, so I understand availability can be limited). My major issue/concern came when the customer service would promise to call me back(each time saying any number between 5-60 minutes) and never did once before help arrived. This made me very worried so I kept called them first after 30 minutes and eventually even waiting 75 minutes after no callbacks for updates. After over an hour(the third time that I called customer service) they said help was dispatched 15 minutes before that third time I called. I would think customer service, at the least, could update me when they were able to find help, especially after it took an hour to dispatch someone. I felt very relieved customer service was able to find someone to help, even if it took an hour. BUT THEN, they said the ETA for my roadside assistance helper was 2 hours. The wait time wasn't a big problem but customer service didnt call me back, not even once until the mechanic arrived(customer service said they would update me for assurance, AT THE LEAST, 45 minutes or less). Help ended up arriving even later than the 2 hour ETA. In total, I called customer service 5 times between 12am(when the tire popped) - 3:30am(before the mechanic arrived) to ask for updates. The only time customer service fulfilled a promise of a callback was AFTER the roadside helper arrived and was also 3x longer than the time they promised. The man that replaced my tire was awesome. He even followed behind me after replacing the tire; Just until I was at least close to civilization.

Excellent Service. Truck was clean & ready to go. The U-Haul app makes it quick & easy.

It was closed in middle of night so I don't know how it is during business hours.

Let us pick the time to return the vehicle.

Will never go back to this location. They did not want to close out the contract and could not explain why. Just felt very unsure dropping the truck off. Unfortunately, made the whole rental experience unpleasant.