Évaluations des clients Goodway Auto Repair LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Goodway Auto Repair LLC

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Jeffrey B.
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Le client n'a pas laissé de commentaire.

ray H.
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I had a reservation for a 4 x 8 trailer. Quote was for $14.95 and they charged me $18.95!! When I made the reservation I told them it was for a Fleetwood Motorhome. When I arrived with my towbar they said it would not work! Need to have at least a 6" drop down. They did not have any to rent! I had to go to Advance Auto to get a 6" dropdown towbar and 2" ball Which cost $48 Also the trailer had debris in it which I had to sweep out before I could use the trailer! Not an overall great experience!! When I dropped the trailer off the next day they could not refund the $4.00

JOHANNA F.
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I had a great experience over all! Would be easier to find with bigger/more prominent signs

ERIC H.
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Le client n'a pas laissé de commentaire.

Esco S.
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Le client n'a pas laissé de commentaire.

ROBERT T.
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Le client n'a pas laissé de commentaire.

MARTIN C.
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Josh is excellent! Took care of everything very efficiently, and a very engaging guy. Will definitely be using this location again.

Andrew K.
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Le client n'a pas laissé de commentaire.

Marcus F.
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Le client n'a pas laissé de commentaire.

BOBBY L.
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Le client n'a pas laissé de commentaire.

Dale B.
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Le client n'a pas laissé de commentaire.

Rainer H.
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Charge me what I'm actually due for the agreement I signed. It was for a one way rental and I returned it 4 days early. The receipt I just looked at is for double the original agreement plus some. Let me know how this will be handled.

Jacob M.
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This truck was reserved for pick up however the instructions given by the phone representative were not accurate and it was necessary to change the name on the account to the person picking up the truck even though that was made clear when the reservation was made so what should have been a very simple process turned into a half hour ordeal

Mark S.
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Le client n'a pas laissé de commentaire.

HEWITT T.
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Great service. Thank you!

ZACHARY W.
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Le client n'a pas laissé de commentaire.

Lynn B.
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Le client n'a pas laissé de commentaire.

Todd S.
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Le client n'a pas laissé de commentaire.

Thomas B.
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The guy that works there is AWESOME. Friendly, fast, smart - Give Him A Raise !!!! He was soooo helpful even though he was busy...could NOT have done this successfully without him and his knowledge and set up. Just AWESOME.

Michele S.
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Le client n'a pas laissé de commentaire.

Braxton R.
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Le client n'a pas laissé de commentaire.

michael S.
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Le client n'a pas laissé de commentaire.

tait R.
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Nothing, I had a great experience and the gentleman who helped us was efficient and professional.

MICHAEL P.
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truck was clean, good condition,staff was awesome, move was easy

JAMES D.
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Parking lot a Mountain community that is to be expected. Staff were great

THOMAS L.
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nothing wrong with location specifically , but the app for return of vehicle was down, called customer service they said they would note for no additional return/service fee. was still charged service fee. would like refund of service fee

David L.
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Polite and efficient service

Randal C.
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Le client n'a pas laissé de commentaire.

IAN R.
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I dropped it off after hours so there was no interaction with personnel or time spent inside their location.

Tara B.
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Difficult to find at night and after hours

Andrew M.
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These guys can't be reached by phone. Their. Ok email states don't leave a message we won't bother calling you back. They lie and lie about everything they do

JOHN L.
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Do the padding and dollys. It saves your stuff and back!

KAROLINA BETH M.
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HAVE A LITTLE BIT LARGER SIGN ON THE STREET. IT WAS HARD TO SPOT WHERE IT WAS IN THE DARK. TRIED CALLING UHAUL AND WAS ON HOLD FOR MORE THAN 15 MINUTES SO NEED MORE OPERATORS. I ENDED UP JUST HANGING UP.

Scott J.
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Silverthorne U-haul was wonderful to work with the crew as they had our trailer prepped and ready to go and we were in and out in less than 10 minutes and same upon return. We would highly recommend this facility to all of our friends and family, thank you U-haul we will definitely be back again in the near future!!

ATIN U.
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Don't cheat the customers by charging extra

Denise A.
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Le client n'a pas laissé de commentaire.

HENRY P.
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Location somewhat difficult to find. Once I was able to get someone's attention, the process went smoothly.

Bruce R.
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Helpful people - once you see the signs to go around the back of the building to find the garage / U-Haul center!

Katharine S.
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Le client n'a pas laissé de commentaire.

Gregory B.
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Everyone at Goodway very helpful

Michael B.
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get a location that isn't behind another building with a sign that says you are a U-Haul location, they had two 2ft x 4ft signs in the ground

AMY L.
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Le client n'a pas laissé de commentaire.

John B.
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Le client n'a pas laissé de commentaire.

KEVIN M.
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Location is cramped, but staff manage it well and are very attentive.

Nathan O.
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Le client n'a pas laissé de commentaire.

PETER C.
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It is best to phone the Silverthorne location directly as the Uhaul server and inventory seems out of synch (and slow) pushing reservations to the Kremling location. Staff are doing their best but be prepared to wait.

Peter R.
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Le client n'a pas laissé de commentaire.

Jessica T.
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Josh or was it Justin, ? was great on the phone- only concern is that we were charge $10.00 for coverage that we did not ask for. Sent an email for a refund but have not heard from anyone. Joan and Jessica Taylor

Thomas B.
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There is limited space in the rental return area. But once I got to the drop off spot, the drop off process was very easy.

JEFFREY P.
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Mario was great!

RODERICK S.
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Le client n'a pas laissé de commentaire.

jeff H.
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Le client n'a pas laissé de commentaire.

PHILLIP L.
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Le client n'a pas laissé de commentaire.

John S.
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Gateway staff are fantastic. Helpful, responsive. Great people and excellent mechanics.

Tyler G.
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Bad location. You drive around the building on a one way driveway, while trying not to get run over by the mechanic shop traffic.

KENNETH M.
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It was a very good experience. The employees were very respectful and very helpful. Prices wer quite fair. I would definitely recommend it.

LINDA M.
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Le client n'a pas laissé de commentaire.

READALEXANDER L.
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Le client n'a pas laissé de commentaire.

john C.
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helpful staff for discussing ho to turn in my truck during non businesss hours

JON S.
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better signage

Bradford S.
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Le client n'a pas laissé de commentaire.

Mitchell P.
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Le client n'a pas laissé de commentaire.

Steve S.
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The rep at the return facility met me in the parking lot, checked in the equipment and emailed me a copy of the invoice.

HENNING K.
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Le client n'a pas laissé de commentaire.

Cheryl W.
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Le client n'a pas laissé de commentaire.

David I.
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Le client n'a pas laissé de commentaire.

Richard S.
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Le client n'a pas laissé de commentaire.

Brandon M.
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There is a statewide mask mandate and none of the employees servicing the Uhaul rental were wearing a mask. This is unacceptable.

CANDYCE A.
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We phoned the U-Haul "800" number several times and stayed on hold for over 15 minutes - very poor customer service from the corporate site! Also, listening to the same audio commercials for 15 minutes is annoying. Local pick-up site was okay, experiencing a lot of road construction making it slightly more difficult to access.

Arthur M.
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Le client n'a pas laissé de commentaire.

Michael H.
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I spent time filling out all the online info and then did the contactless part too only to have to go through the same info with the person at the location.

Dawn S.
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Brad was exceptional all of the times I called for questions, he was so nice and helpful it was a wonderful experience!

Dennis C.
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Le client n'a pas laissé de commentaire.

David H.
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Self return procedure does not work internet and app have multiple problems

JOHN K.
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Brad was so personable, kind and helpful. Big shout out for how important my rating is a reflection of his superb customer service.

Todd L.
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Work on pricing,don't take advantage of customers,and be more transparent with the customer..

Kandace P.
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Le client n'a pas laissé de commentaire.

Jon S.
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Very friendly staff to help out.

Christian H.
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Le client n'a pas laissé de commentaire.

Scott S.
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Le client n'a pas laissé de commentaire.

Maxwell K.
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Le client n'a pas laissé de commentaire.

Abdellah B.
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Le client n'a pas laissé de commentaire.

SCOTT S.
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Le client n'a pas laissé de commentaire.

Edward H.
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Nice guys work here.

David H.
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Location is hiden and hard to find.

Betty C.
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Le client n'a pas laissé de commentaire.

kurt N.
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Equally bad customer service/ lack of service.

LESLIE B.
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Le client n'a pas laissé de commentaire.

KEVIN A.
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We were charged for two extra days that we did not have the trailer for. Dropped off at a closed location and then received a bill for extra days that we did not have the trailer. I expect a refund of the additional charges.

Molly Y.
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Le client n'a pas laissé de commentaire.

Allison H.
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Thanks Brad and crew! You guys are awesome!!

Eric M.
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Le client n'a pas laissé de commentaire.

Thomas P.
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Parking lot was totally full when I came. There was a guy there that did not speak English well but he offered that I park it in front of some garage doors.

Ted K.
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Le client n'a pas laissé de commentaire.

THOMAS N.
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very nice agent

Landon U.
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Wasted 45 minutes of my time rented out checking in. Day before my 15' truck pickup was moved to two hour drive wayyyyy outta the way from move out and move in location. So they told me all that was left was a cargo van. The size of cargo van made for numerous trips back and forth due to size. Then, the day I showed up to pick I up for moving, there were 4 15' trucks in the parking lot that never moved between the time I pickup up and dropped van back off. Terrible terrible terrible experience with U-Haul. Will never use again and share my experience so others don't have to go through it or anything similar. Zero stars if I could!

AMBER TERESE J.
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Brad was amazing to work with start to finish! New, clean equipment & an easy, seamless process. Possibly the best U-Haul experience I've had. ;)

Adriana S.
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I think his name was Brad. He was amazing, super friendly and helpful!

KERRY M.
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Le client n'a pas laissé de commentaire.

ROGER L.
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This location is way too congested for a busy business. The team is great with there customers and they need more space.

Non reviews have been submitted for this location.

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