A/C in the truck didn't work it didn't kick in for an hour and just before we dropped it offSamuel P.
Customer Reviews for Graham Motor Company LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Safford, AZ 85546
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
No problems, young clerk was helpful and informative.R M.
Le client n'a pas laissé de commentaire.Kristopher H.
The equipment was dirty and not well maintained. The van I rented had a Check Engine Light on and the park brake release latch was broken. I was told the truck had a full tank of fuel however, I drove the vehicle approximately 20 miles and had to put 6 gallons of fuel in it.Bryan M.
Clean the trucks inside and out, the cab was dirty the out side of the trk was really dirty up in "Moms attic" something STICKY had been spilt all the width across. I stopped @ a rest area and the truck would'nt start my son had to crawl under it which had mud caked under must have come from a snow place he had to jump the starter then again when we got to our destination I gave up called U-Haul to pick it up.DOROTHY C.
Had to park and unload the trailer myself. Not a problem for me but would have been difficult for some.David D.
Le client n'a pas laissé de commentaire.ANTHONY M.
Le client n'a pas laissé de commentaire.ANDREA G.
Le client n'a pas laissé de commentaire.Larry S.
Le client n'a pas laissé de commentaire.Konni E.
Trailer was rusted, not well maintained, had visible spots in the floor and roof that had been filled with silicon, the floor creeked and buckled when you walked on it and the door kept getting stuck making you reach up into the area it slides into to move the latch and pull down on the door to then get it to slide free and close. It was by far the worst trailer over ever seen in a uhaul fleet.Elijah H.
Le client n'a pas laissé de commentaire.Paul K.
Le client n'a pas laissé de commentaire.PAUL K.
Le client n'a pas laissé de commentaire.PAUL C.
Keep a pickup truck at this location.PAUL C.
Le client n'a pas laissé de commentaire.EDWARD R.
Le client n'a pas laissé de commentaire.Eddie F.
Rented a auto transport. Good thing i checked tire pressures right after i got home from picking up the trailer before loading vehicle. 2 tires had 60 psi and thats fine for what the tire calls for 1 tire had 40 psi and 1 tire had 10 psi. tire was fine after i aired them but wasnt sure if it had a small leak that could cause me a problem while traveling. made trip just fine but think tire should be air up and ready to go before pick up.ronald T.
They charged me almost 300 $for 2 days and I was in the same town and only drove maybe 25 miles.Amanda R.
Le client n'a pas laissé de commentaire.James L.
Due to the provider changing locations. There was a little problem with the actual address of pickup and the providers actual office location. Not to much of an inconvienece though.Marc G.
Better signage on the actual location that tells me to go to a different location or call that location to find out about my rental would have been appreciated. That was not only confusing but inconvenient. If the site isn't ready for rentals it shouldn't be the primary contact location.Pamela W.
Le client n'a pas laissé de commentaire.SCOTT L.
Le client n'a pas laissé de commentaire.ronald T.
Le client n'a pas laissé de commentaire.JOHN P.
Very smooth transactionRichard N.
Le client n'a pas laissé de commentaire.Mark J.
Le client n'a pas laissé de commentaire.Gray O.
I do not know how long the place had been in business. The yard had gravel pile in the middle so maybe new. The place was supposed to be open till five but no one was there. The phone number you sent me was not the correct one. At about four pm place was not manned so I called a number I found one the door I got a message machine telling me to leave a message. My message was rather terse. When I tried the u-haul after hours return it told me I had no reservations or â€œcontractsâ€. So I could not do the on line late return. Your phone people are very good first rate. Pay them more.QUENTIN H.
Le client n'a pas laissé de commentaire.Carrie C.
Le client n'a pas laissé de commentaire.Christopher R.
I initially requested a 26' truck. They called that afternoon to say there was no 26' truck available but they would give me a 20' truck for a longer time period for the same price. They said they would throw a dolly in for free and I could have the truck overnight for no extra charge. They also said I could do an in-person pick-up for more convenience. When I showed up, the site was closed and it redirected me to another site. The other site had no idea what I needed so they sent me back to the first site to do a mobile pick up. (Between the two sites I saw 3 or 4 26' trucks that never moved the whole weekend.) I finally picked up the truck (that didn't have a dolly inside) and when I checked in, the app told me I had to have the truck back in 6 hours from pick up time, not the 16 hours they promised me. After almost an hour on the phone and being transferred several times, I finally got it straightened out. I received my charges on my card this morning. They charged me 30 $more than initially quoted, and charged me for the dolly that wasn't in the truck. There is also a separate 30 $for who knows what. In total, this is almost double the initial quote.Chalene P.
Nothing they did everything right made it very easy to pick up and drop off I would recommend Graham motor company Uhaul excellent service.Robert M.
I dropped off after hours but I can say location was easy to get to, park and drop box was easily identifiable. Thanks guyschristopher B.
Understaffed but the manager was very helpful.Nicholas A.
Le client n'a pas laissé de commentaire.Justin F.
have the equipment ready for checkout when we come to pick it up.Sean T.
Le client n'a pas laissé de commentaire.Charles T.
Other than login issues, nice staff.Amie W.
- Truck cab area was dirty and dusty - Truck storage area was not cleaned after last use - Truck cab was overwhelming with cigarette smell - Trucks alignment was terrible; very hard time keeping truck on road.Christian B.
Le client n'a pas laissé de commentaire.Pamula D.
Le client n'a pas laissé de commentaire.Kathy G.
Personel was very helpful especially Joy Holsinger in Maricopa.Dennis S.
I originally had the reservation at a location in Duncan, AZ for 9 am. However, I arrived at this location and no one was there. I waited for an hour while also calling the number provided with no answer. I then had to call the location in Safford listed above and had my rental transferred even though it was 45 mins further. Luckily they were able to accommodate my request. I received a phone call from the original location at 11:30 am. I was then told that he was sleeping and just woke up. This even though the location was supposed to be open at 9 am. My review summed up: Safford location - Very good even though its further away from where I was moving. Duncan location - That is no way to conduct business especially when representing a large company like U-Haul.Arthur H.
They had me go to three different locations two were closed and no dolly in truck this was this hardest mover everTreva S.
Le client n'a pas laissé de commentaire.Linda P.
Le client n'a pas laissé de commentaire.Mike C.
Le client n'a pas laissé de commentaire.Janice D.
Le client n'a pas laissé de commentaire.Tara H.
Le client n'a pas laissé de commentaire.Ruben L.
Le client n'a pas laissé de commentaire.Patrick J.
Le client n'a pas laissé de commentaire.Vera M.
Le client n'a pas laissé de commentaire.Steven L.
Le client n'a pas laissé de commentaire.GARY R F.
Le client n'a pas laissé de commentaire.DORA C.
Le client n'a pas laissé de commentaire.Michael G.
Owner is always friendly and helpful. Have rented from him in the past and was not gouged on price.Craig M.
We reserved a 6x12 and reserved days in advanced when day came to get the trailer the place didn't not have size we reserved. They had a 5x8 and that screwed us big time. They called us day before They didn't try to work with us or call and see where nearest one was. Which they finally did morning we needed uhaul, it was too late. They were rude and not helpful it was a horrible experience.Josh M.
Nice guy. Very professional. Will recommend him.cindy M.
Le client n'a pas laissé de commentaire.Robert G.
Pickup and drop off was made easy by professionals at locations. I would have saved time and effort doing the registration online.James S.
Le client n'a pas laissé de commentaire.Michael G.
No problems, was able to rent a truck on short noticeBill D.
Overall everything was good friendly service available dolly use needed another day with no hassleDerrick A.
Person who I met with on the return was okay. He unhooked the trailer and said that's it and walked away. Today October 22nd I got a text message from uhaul saying I need to return the trailer. I returned it on the 21st. So I called the 1 800 uhaul number to get things straightened out.John P.
I am very disappointed, from the start. I have asked for the drop off place to be A-1, and from the online, to a phone call to customer service, to the young man in Safford all stating its all fine. The computer stating an error has occurred try later. I tried 3x. I rented this at 10:30 a.m. On route in the evening a receive a call that I let go to voice message because I was driving on a busy freeway. We arrived at my destination about 7:00 p.m. to unloadChristine P.
Im very satisfied with the service provided.David G.