Lisa was very helpful throughout the time I had items in storage. She was in the office when I came and went, or called. Lisa is friendly and knowledgeable about the service. I recommend Grand Ave Storage to anyone needing long or short term storage.
Kimberly L | Expérience généraleCustomer Reviews for Grand Avenue Storage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They were very kind and helpful throughout my whole rental. I'm very happy with it. Thank you very much.
Kenny S | Expérience généraleGreat Owners always willing to help in anyway. Very clean and safe which gave me peace of mind that my belongings were straight.. definitely would recommend.
Brooke G | Expérience généraleThey do need a security gate but other then that it’s top notch
Janie S | Expérience généraleWell I stay they were friendly when they were there I rented for 30 day and was there only 7 days refund? Sure I recommend it. It's reasonable priced.
Harold W | Expérience généraleVery helpful people
Waylon C | Expérience généraleVery bad support. Office hours impossible. Do not read emails but send invoices while you informed them you moved out and do not need it anymore.
Folkert D | Expérience généraleI felt like family (in some cases was treated better as well). Absolutely wonderful experience and loved it. I will use them in the future if I move back.
Crista H | Expérience généraleI understand it is a small facility and there may be times when the office is not manned. I think an online move-out page might be useful when the office is closed.
Gerard F | Expérience généraleRats bugs bee's my furniture is water damaged and messed up clothes were eaten by mice
Bridgette B | Expérience généraleGot charged a late fee for their mistake I told them to put me on auto pay and they messed up setting my auto pay up and I was never notified untill i had another lockon my door and was charged 56$ in late fees so no I don't recommend this storage.
Blake D | Expérience généraleIf I even need another storage unit I will use Grand Ave Storage! Steve Halsted was really nice! Merci.
Ashely H | Expérience générale