Customer Reviews for Grand Cinema
(Concessionnaire U-Haul dans le voisinage)

32 évaluations

845 Weber Ave S   Hinckley, MN 55037
(Behind Toby’s on Weber Ave)

(320) 384-0918

Heures d'ouverture de l'établissement

  • Lun - jeu : fermé
  • Ven-dim : 4h pm à 8h pm

Services dans cet établissement :

Pour nous contacter

(320) 384-0918

845 Weber Ave S
Hinckley, MN 55037
(Behind Toby’s on Weber Ave)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - jeu : fermé
  • Ven-dim : 4h pm à 8h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM T. 
Évaluation :
5

I did Not enjoy the process of pick-up and return on the Uhaul. It took an hour to get it checked out, And an hour to return it.. When I called the 800 phone number, they were not helpful at all either. I would Much rather just check the vehicle out and return it, to a person, and not on the phone. My phone did not take pictures well enough, which took quite a while, then my phone would not send pictures... what a frickin mess. I had two people with me, and they were just as frustrated as I was. I would never use a phone check out and in again. Thank you, Leslie Peterson

Leslie P. 
Évaluation :
5

Key drop off box hard to find

THOMAS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melron C. 
Évaluation :
2

I feel like there could have been more clarity it said at the front door of the establishment and I found the Dropbox for the keys by the dumpster area of the Grand Cinema little confusing

JENNIFER L. 
Évaluation :
2

Although I reserved a truck weeks before my move I did not know until late evening the night before I moved whether I even had a truck. UHaul kept changing locations and truck sizes. I settled for a smaller truck at a much more distant location and event hat one ended up not being available at my scheduled pick up time. It was a horrible, stressful situation.

Valinda M. 
Évaluation :
3

We were supposed to pickup in Banning. Truck was not there. Main office people told us we had to drive to Onamia. (More than 1 hour away.) The lady (Joy Nelson) at the office in Banning knew there was a truck available in Hinckley. (10 minutes away.) The main office people did not think there was one there. She drove to Hinckley, checked us in, made sure the main office staff (Who were not helpful) did not charge us for an upgrade since the truck was larger. I don't know what we would have done without her.

Clifford K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark J. 
Évaluation :
1

You can not have employees, calling customers after the customer paid to extend the service, threatening them bc the employee is loosing out on “big commission”, that taking the rental is Grand Theft Auto, and the police have been notified. Pure unprofessionalism.

RAMON C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noel T. 
Évaluation :
4

I've used three trucks from the uhaul company this year. Overall easy and not to terrible on the wallet. Unfortunately the first two trucks I used were very dirty and gross. Seemed like nobody had cleaned the inside of the truck in years. The dash was Covered in some sticky substance and just plain dirty. This last truck I got from Hinckley was very clean and trustworthy. Just what you'd expect to receive during a pandemic. My one and only suggestion to the Hinckley location is to ensure the trucks are completely full of gas before renting it out again. There is a gas station a block away. It simply makes it easier to ensure the gas is back to the exact spot where you got it....full and happy.

Brady D. 
Évaluation :
5

I can't say enough positive things about the help we received from this particular location!

Cathie P. 
Évaluation :
5

Tim was a class act and beyond helpful for us!

Cathie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alben M. 
Évaluation :
3

No trailer jack, had to lift it up. Very heavy.

Katie K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
4

Keep it up. Guys

Martine K. 
Évaluation :
5

Awesome support from this manager and location.

Christopher P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jim P. 
Évaluation :
3

Aucun

Doug L. 
Évaluation :
2

There was no live attendant present and it was difficult to locate the drop box for the key.

Mark T. 
Évaluation :
1

You need a better system. It took us 1,3hrs to pick up our truck. Website was nonresponsive, credit card approval took over 10 minutes

Sharon A. 
Évaluation :
4

None, the manager was very helpful.

Russ W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John E. 
Évaluation :
5

Keep up the good work Tim! Also a big thank you to Bob's Service @Black River Falls for fixing the gas filler neck and getting me back on the road.

Matt W. 
Évaluation :
4

Have one person to do all transactions

Scott G. 
Évaluation :
5

The person (Tim) was very helpful and kind at the drop off it's neat that it's at a movie theater.

Thomas L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Walter A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Douglas L. 
Évaluation :
4

I communicated with Tim by phone and was extremely pleased with my encounter with him. He was extremely helpful and very friendly and personable and genuinely interested in meeting my rental needs. Tim is a Uhaul operator I would highly recommend.

Mike T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike H. 
Non les évaluations ont été soumises pour cet établissement.

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