Évaluations des clients Grandview Mail Box Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Grandview Mail Box Service

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Thalia R. le

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Great customer service at this location, the gentleman at the front desk was very helpful and welcoming. Would definitely come back!

karen A. le

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stay open later

Ushasi D. le

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Le client n'a pas laissé de commentaire.

Erin R. le

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Le client n'a pas laissé de commentaire.

Matt H. le

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Great experience. Thank you!

Aric B. le

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Le client n'a pas laissé de commentaire.

Aubrey L. le

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After one minute of driving I realized the truck was at 3/4 tank instead of “full” like the representative said it would be. It was too late to turn back and have him look at it, so I continued on. When I filled up the tank before returning the truck I put more in than I used but I still got charged for gas I didn’t use. It would be appreciated if you kept a more accurate count on the gas so that you’re not charging the wrong people.

Simon K. le

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Le client n'a pas laissé de commentaire.

Daniel B. le

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The process for actually picking up the van was ATROCIOUS. It took me OVER AN HOUR from the time I arrived in the parking lot until I left with the van! The website we were pointed to use was incredibly slow, taking 1-2 minutes for each time I had to tap on a button! There were a very high number of steps, with no warning ahead of time how long it would take and how many steps were involved. Several of my photos were "rejected", the page just reloaded without the upload working. Also, several times an error message about the site being "at capacity" appeared. At one point I had to start over! And then, after I had done all of the photos, there was a message about needing to have my rental approved. Why did that happen then? The entire process was just such a mess. I have rented vans plenty of times from U-Haul in the past, in person, and I would do that again without an issue. However, I will NEVER do this 24/7 phone-based rental again and have warned my friends against it as well. PLEASE invest in better systems that work correctly and have a more user-friendly experience and have the appropriate capacity levels.

Timothy P. le

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Le client n'a pas laissé de commentaire.

Stephanie W. le

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David is fantastic! He was very friendly and helpful when it came to renting the truck. I will be definitely considering this location again in the future!

Maureen H. le

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Le client n'a pas laissé de commentaire.

Rick B. le

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David, the manager is a delight, always helpful and careful to explain the rental. He's also super knowledgeable about additional things you might need like a dolly or pads. I love renting at this location . Thanks David and thanks U-Haul

Cassandra Y. le

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Le client n'a pas laissé de commentaire.

Patricia B. le

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Nothing

CONNOR C. le

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My gas gauge was only at 5/8 of a tank. The app said it was at 3/4. I tried to change that it was only at 5/8, it the camera on the app/checkout website would not work, so I had to accept that there was 3/4 of a tank even though that was not true. I have a picture of kt

SARAH C. le

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great experience

Angela S. le

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Great customer service. Appreciated the help since the App didn't work.

linda W. le

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Le client n'a pas laissé de commentaire.

Andrew M. le

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The app was not intuitive and froze multiple times. I was not able to successfully return my truck using the app. I have a brand new Google Pixel which runs prefectly, so I know it's not an issue with my phone. I won't use the app again.

Maria L. le

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Le client n'a pas laissé de commentaire.

Lauren W. le

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Le client n'a pas laissé de commentaire.

Amber P. le

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Very kind man at the rental office - great customer service! Clean and well maintained vehicle. Easy pick up and drop off. I will definitely use this rental site again if needed!

JD M. le

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Super quick and convenient

Rick B. le

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I'VE RENTED FROM THIS LOCATION MANY TIMES. THE OWNER IS A VERY FRIENDLY AND A DELIGHT TO WORK WITH AND THE EQUIPMENT IS ALWAYS IN EXCELLENT CONDITION.

Samuel W. le

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Used the app to pick up the van. Easy experience. And the van was new, had a back up camera too!

Paul M. le

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Le client n'a pas laissé de commentaire.

Paul M. le

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Great personal service.

Dora W. le

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Le client n'a pas laissé de commentaire.

Kelsey P. le

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Le client n'a pas laissé de commentaire.

Julie W. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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Le client n'a pas laissé de commentaire.

Julie P. le

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I've used this location multiple times and every time I have a great experience.

Kendall S. le

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Le client n'a pas laissé de commentaire.