People were great, trailer was horribleCHRISTOPHER ALAN M.
Customer Reviews for Grandville Central Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Grandville, MI 49418
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 6/24/2021: 9h00 am - 1h00 pm
- 6/26/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The staff at the Grandville location are the absolute best! I wouldn't rent anywhere else. Very pleased with my rentals from Grandville Central Storage.Ricky M.
Le client n'a pas laissé de commentaire.Kenneth E.
Le client n'a pas laissé de commentaire.Ricky M.
My car loves your controlled environment in winter.Fred R. | Expérience générale
The tire shredded on the car trailer on the way to our destination and it threw us off our schedule by 2 hours. The repair response was great but we were told that other tires looked bad but they do not replace them until they blow. That was very disturbing and dangerous. UHAUL should do a better job in maintaining and preventing issues like mine.BRANDON PHILLIP D.
Le client n'a pas laissé de commentaire.ROBERT LEE D.
I wish I knew that the fuel level was less than a quarter tank.Stephen S.
Le client n'a pas laissé de commentaire.Angela Z.
Le client n'a pas laissé de commentaire.GREGG ALAN N.
Le client n'a pas laissé de commentaire.cecil S.
Le client n'a pas laissé de commentaire.Matthew B.
I dropped off through the app so I didn't talk to anyone, or go inside. Very easy drop off!Beth K.
Friendly staff, excellent vehicle, and no surprises.........I can't think of anything you could do to improve. A perfect experience and I will be back.RICKY L M.
No complaints. Time to pickup and drop off were quick. Equipment (trailer) was in good order and worked well.Daniel K.
Quick return and staff were friendly and helpful.DAVID L.
Le client n'a pas laissé de commentaire.Gordon K.
Easy drop off and said he would take care of the trailer issues so the next person didn't have to deal with them.JESSE E.
Convenient, clean and affordable. Thank You.mark b. | Expérience générale
Le client n'a pas laissé de commentaire.Tyler D.
The lack of professionalism in the employee was disappointing. We got extra equipment from the location & he pointed across the room at what we needed rather than helping gather it. Also, in regards to COVID 19 - no mask was worn by the employee or any other consideration for customer safety.Richard G.
Le client n'a pas laissé de commentaire.Ted H.
Le client n'a pas laissé de commentaire.Enrique C.
The employees working the desk were friendly and accommodating, but did not seem certain about that location being my specific location. There was a lack of clarity on the drop off location. I was told in Rochester to drop off at the Wyoming, Mi site (they needed the car dolly) and that the paperwork would have the address. The paperwork said Grandville, Mi was the drop off, but no specific address was listed. I called the Grandville, Mi office. They told me to just drop it off there, so I did.Andrew W.
Le client n'a pas laissé de commentaire.Kirk D. | Expérience générale
Jack was great. He did everything he could to be helpful and make life easier for us. I would definitely recommend this U-Haul location to anyone and use them again.Sean R.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Dulce A.
Very respectful and politeEfreen M.
Le client n'a pas laissé de commentaire.BRADLEY EDWARD S.
Used a trailer for a day, equipment was clean and good as expectedJohn K.
Le client n'a pas laissé de commentaire.patrica W.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Ken H.
Le client n'a pas laissé de commentaire.Rose W.
Le client n'a pas laissé de commentaire.James H.
Josh was pleasant and helpful when arranging for rental. He explained options and helped us make the best choice for our moving need. The process went smoothly from pick-up to return.Jeff B.
Le client n'a pas laissé de commentaire.RAYMOND ELLIOTT B.
Le client n'a pas laissé de commentaire.RAYMOND ELLIOTT B.
Le client n'a pas laissé de commentaire.Colleen B.
Le client n'a pas laissé de commentaire.Scott G.
Not a thingBrenda G.
Fast check out and turn in very friendlyMalcom B.
Actually be present when during posted office hours. I was unable to unhook my trailer and no one was present to assist. I showed up during open hours. Very disappointed.Ryanpatrick D.
Josh was great. I will definitely be back. Merci.James W.
Very friendly and helpful people at the location, but U-Haul's endless pitching of add on services and products during rental application is super annoying.Adam D.
Le client n'a pas laissé de commentaire.Mariah S.
Le client n'a pas laissé de commentaire.David O.
Le client n'a pas laissé de commentaire.Karyn C.
Le client n'a pas laissé de commentaire.Martin B.
Le client n'a pas laissé de commentaire.Angela W.
Hire more people like the two young men at the Grandville location. Very helpful young men!Michael G.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.STEVEN PHILLIP B.
Le client n'a pas laissé de commentaire.CHRISTOPHER MARS B.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.Craig K.
Le client n'a pas laissé de commentaire.Gary W.
Le client n'a pas laissé de commentaire.Michael M.
I was shocked when I opened the truck at the storage unit to find there were no straps to secure furniture. I assumed that was a normal thing trucks came with. If it's not I would suggest your customer service person make a routine inquiry if those need to be added. Other than that everything was great about my experience.Jennifer V.
I wasn't sure where to park, but otherwise good.Christopher M.
Great to work with, drop off was a breezemike S.
Le client n'a pas laissé de commentaire.Cynthialynn K.
Maintaing a wide selection of equipment.Richard G.
Le client n'a pas laissé de commentaire.Kimberly N.
Le client n'a pas laissé de commentaire.Duanej M.
Le client n'a pas laissé de commentaire.Kathleen M.
Connect the chains correctly and or use the correct length chainsStephen R.
Doing great gents!Timothy D.
Le client n'a pas laissé de commentaire.Ryan P.
Josh is available and ready to help. He easily extended my trailer contract without any concerns. I appreciate his customer service.Jason B.
It could have been a great day if the computer system wasn't down. The young fellow that took care of me was very helpful and reassuring.Stephen S.
Le client n'a pas laissé de commentaire.Danny G.
Le client n'a pas laissé de commentaire.Schayna P.
Le client n'a pas laissé de commentaire.Mark J.
Location was not easy to find without using Google MapsMark C.
Le client n'a pas laissé de commentaire.Maurice Z.
The customer service at this location is over the top, they are knowledgeable, friendly and helpful. They have gone above and beyond helping and working with me to meet my needs. Not only am I a returning customer, but will continue to be so for all my truck and trailer needs.Gary H.
The man( jim) was condasending, rude and overall not polite. I will not return to that location.Christine B.
Both Jack and Josh were accomodating and 5 star customer svc oriented! Thanks alot guys! Doug.DOUG W.
Le client n'a pas laissé de commentaire.Nancy G.
I really enjoy the ease of access the app provides in picking up the truck.DeMarquis H.
Le client n'a pas laissé de commentaire.jane M.
Le client n'a pas laissé de commentaire.Ethan B.
Management was professional and courteous. Equipment was clean and ready to go. Thanks!!David W.
The communication with the chat when I was picking bio the vehicle was terrible. It took over 30 minutes. I was very disappointed in that part of the process.Daniel A.
Very Friendly and No Issues... would highly recommend this location.Susan S.
Jack was awesome - he made sure I had everything I needed for the move and was very timely and courteous. I really appreciate his efforts!! Thank you Jack!Karen M.
Great service!!! Never have to wait.Jason B.
Le client n'a pas laissé de commentaire.Terri E.
Le client n'a pas laissé de commentaire.Tom G.
The representative was great! I think there is too much paperwork (digital) or just too many steps.Cheryl S.
Best counter service .........did everything , even things not asked for! FRIENDLY !!!! Thank you ..........Tina P.
I rent trailers often from Grandville Central Storage. The convenience and cost are much better than owning my own trailer and trying to determine where to put it and how to maintain it.Jason B.
Always the best service at Grand Central Storage Uhaul. Rented a trailer the other day that I was running late to pick up and I was able to talk to Jack to make sure I could still honor my contract. He was understanding with being late, and made my day.Jason B.
I rented 2 trucks over 4 days and both were amazingly detailed....something I never see at other Uhaul locations. GREAT PERSONAL SERVICE!!!KEVIN M.
Le client n'a pas laissé de commentaire.Ashley M.
Le client n'a pas laissé de commentaire.KEVIN M.
Jack is great to work with. I always recommend people to go to this location.Patricialynn S.
My experience at Grandville Central Storage is always top notch. I rent a truck or a trailer at least once a month and I have never had an issue. The equipment is always clean. There is never a wait. They are ready to help the moment I walk in the door. Jack, the manager, is the go to person that knows what it takes to help his customers.Jason B.
Fantastic as alwaysMike H.
Le client n'a pas laissé de commentaire.Dean V.
Le client n'a pas laissé de commentaire.scott B.
It was clean and well maintained. Everything fit in the storage unit and was easy to move in.Christine E. | Réservation
I think it is extremely unethical for you to hold my 7 $for a review of a storage unit and I highly recommend that you change it.Nico V. | Réservation
Very clean space, very friendly staff. I would recommend to a friend.Amanda W. | Réservation
Super friendly service and the units look in perfect condition. The owner answered every question I had and was very communicative. I would highly recommend.Tyler L. | Réservation
The facility IS VERY CLEANPaul C. | Réservation
Jack was pleasant to work with and he was very accommodating and easy to work with.RC LASER W. | Expérience générale
PERFECT 3 year rental under Jacks careMITCHELL M. | Expérience générale
Very Easy Lease and move in.Michael H. | Réservation
Facility is top notch but tries twice to enter 4 digit passcode for secure door entry without success.STEVEN P. | Premières impressions
Very clean, nice people, easy to access.SHERI A. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!