Nothing at all, staff is very friendly and efficient.Chad D.
Customer Reviews for Grant Hills Motel
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Galena, IL 61036
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
- 7/3/2022 - 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Steven O.
Le client n'a pas laissé de commentaire.Jeremy B.
Wipers needed to be changed windshield had dead bugs all over it and the cab floor was dirty.Michael M.
Great location and very friendly.mark S.
Wonderful that we could spend the night at the friendly hotel.Jana C.
Grant Hills Motel provides outstanding service and is an excellent vendor. I have continued to enjoy working with them when in need of moving assistance.Daniel M.
Le client n'a pas laissé de commentaire.Johnny A.
As always - customer service â€œrocked!â€ Terri and Tammy make the experience so pleasant. I wouldn't go anywhere else for my UHaul needs!Ramona T.
There is no improvement need. There greeted we when you arrived and gad the equipment ready. They loaded the equipment on to the vehicle. Great people to work with!Michael A.
Le client n'a pas laissé de commentaire.Fred R.
Le client n'a pas laissé de commentaire.Jeffery H.
Have the truck with more gas, and if someone reserves one a week away have one available closer. Other than that good price.Tommy D.
Nothing as long as you deal with Grant Hills or Vincent Earthmoving. They are all great to work with - very accommodating, helpful and above all - professional!Ramona T.
Excellent service!Carl S.
Great staffAlex S.
Nothing to note for improvement. Courteous booking, pick up and drop off. No complaints. We will use this service again when needed. Merci.Joan J.
Le client n'a pas laissé de commentaire.Joseph K.
Le client n'a pas laissé de commentaire.Michael F.
Honestly no improvements. This was an awesome experience. No issues picking up or dropping off. Price was also amazing. Great staff super friendly.Amanda S.
Nothing - as always it is a perfect experience when dealing with Terri at Grant Hills.Ramona T.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.David Q.
Le client n'a pas laissé de commentaire.Allan B.
The Motel staff was very helpful! Great place to stay overnight also.Landrew H.
Le client n'a pas laissé de commentaire.Marybeth D.
Le client n'a pas laissé de commentaire.Terri L.
great customer serviceGary S.
Awesome service, super friendly, best uhaul experience to date.RONALD S.
Le client n'a pas laissé de commentaire.Kathleen B.
Le client n'a pas laissé de commentaire.Julia B.
Le client n'a pas laissé de commentaire.Heather K.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Daniel U.
I already put in my request in plenty of time so my truck should've been and Marcello Iowa but instead I had to drive clear over to Galena Illinois to pick up my truck and fill up the gas don't drive 40 miles back homePeggy S.
Le client n'a pas laissé de commentaire.Sandra B.
This is the second time I've used Grant Hills for a UHaul. This time was a drop off. They are very friendly and helpful. I would highly recommend this locationCindy K.
Le client n'a pas laissé de commentaire.Virgil G.
I arrived before the estimated pick=up time, but was readily and happily served. The trailer was hooked up and checked by an assistant and it was quick and easy. Merci.scott B.
Le client n'a pas laissé de commentaire.Karlene C.
Better communication between Uhaul and locations. Call me for details if you would like.tim M.
This location was amazing and the lady working was incredible! However...I live in Dubuque and they had no uhauls available when I needed it saturday. I think I should have had some kind of a break on mileage. I had to pay mileage clear to dubuque and back from galena which made my bill WAY higher. Not to mention the extra gas it took.. I've rented from you guys many times in the past I think I should have had some sort of a break since it wasn't my fault there were none available in Dubuque.cheri W.
Le client n'a pas laissé de commentaire.Mindy D.
Le client n'a pas laissé de commentaire.Kevin R.
Le client n'a pas laissé de commentaire.Shane G.
Le client n'a pas laissé de commentaire.Tobey R.
Le client n'a pas laissé de commentaire.Gabe A.
Le client n'a pas laissé de commentaire.Christopher S.
Staff there was wonderful! Friendly, helpful and quick!Marina P.
Le client n'a pas laissé de commentaire.Richard V.
Equipment was clean. The front end was out of alignment and tires were out of balance once loaded, which made for a horrible rideWilliam R.
Terri & Bill are great to work with, very pleasant experience, thanks! Tim W.Tim W.
Everything was great. No improvement needed. The staff person was very pleasant and professional. Merci.Cathy E.
The staff we very friendly and helpful.Charles M.
Le client n'a pas laissé de commentaire.steve S.
Great customer service from Terri.Gay B.
Incredibly friendly service!!Bryan R.
Your representative at Grant Hills in Galena was knowledgeable, helpful, and very friendly. I would rate her Excellent Plus.WILLIAM S.
Very friendly staff!Lisa H.
Le client n'a pas laissé de commentaire.Rodney G.
Le client n'a pas laissé de commentaire.Rose G.
Le client n'a pas laissé de commentaire.edward B.
Le client n'a pas laissé de commentaire.Glen G.
Perhaps more variety of vehicles available at this locationThomas C.
Le client n'a pas laissé de commentaire.Bruce L.
Le client n'a pas laissé de commentaire.Randy V.
Nothing is needed to improve this particular location. Dealing with Terri, Jim and Bill is always a true pleasure! They never have let me down.Ramona T.
Le client n'a pas laissé de commentaire.Larry L.
Le client n'a pas laissé de commentaire.Andrew W.
Terri was great to work with!!! great, friendly service. Thank you!!!Kyle S.
Le client n'a pas laissé de commentaire.JOHN E.
Le client n'a pas laissé de commentaire.Tyler G.
Le client n'a pas laissé de commentaire.Craig M.
Terry was awesome. excellent servicecharles D.
Le client n'a pas laissé de commentaire.Richard E.
Not a thing. This location is great and Terry has excellent service above and beyond!Sandra S.
Not much. Pickup and drop off was easy and conveninent and the equipment did the job well.Thomas C.
service was fast, easy and friendly!!Edward M.
Le client n'a pas laissé de commentaire.Kenneth L.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.Kurt L.
Everything was very well done.Steven G.
Le client n'a pas laissé de commentaire.raquel S.
Le client n'a pas laissé de commentaire.Loren S.
Absolutely nothing! The truck was ready on time, and as always, Terri was efficient, accommodating and friendly. This is actually the second time that I have picked up at her place of business. I would highly recommend Grant Hills Motel - you won't be disappointed by their service - always with a smile - very refreshing in these times!Ramona T.
Very friendly, was very fast process and got us on the road quickly. Price was very good, especially with the insurance they offer.Kresta O.
Le client n'a pas laissé de commentaire.Dennis D.
I was dissatisfied because I made my reservation they Called a day before and changed it to a location that was not open Then I had to go to the location in Illinois from Dubuque Iowa I had movers Meeting at 10 I had to pay an extra $75 to the movers because I was late because I had to drive over to Illinois and back to Dubuque have used uhaul for years but these last two time I have had a problem so I will take my business some where elseTyneesha D.
Outstanding service!!!Gary S.
Le client n'a pas laissé de commentaire.Mark P.
Le client n'a pas laissé de commentaire.Tamera H.
Le client n'a pas laissé de commentaire.Dylan R.
Over the top helpful.Jeffrey P.
It was a breeze to return to Grant Hills Motel. The office was spotless. We arrived right when it opened, the woman at the front desk (I think her name was Terry?) was very friendly and helpful. We wanted to wait for a receipt, it was another bitter cold morning, Terry was awesome, she just needed to inspect truck and make sure we returned with same amount of gas and with all the pads/carts we had rented, she ran out in the bitter cold to get that done so we could get our receipt. Awesome customer service!MICHAEL C.
We had an excellent experience. The best Uhaul rental and owners we've ever done business with. Fantastic communication and service. Very friendly. Highly recommended!Josh F.
quick, friendly service. Always a pleasure to work with.Moty S.
Le client n'a pas laissé de commentaire.Joey T.
Great customer service and was a great help. I would recommend Galena Hills Motel/Uhaul service to anyone. Great place and fast serviceMarie H.
Le client n'a pas laissé de commentaire.ROBERT M.