Friendly helpful associate on pickup. Thank you
Chris A.
Customer Reviews for Graves RT66 Service
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Truck could have been more clean but was acceptable
Krystal P.It would have been nice to be able to pick up the truck in the city where I lived. However, I was very grateful that U-Haul comped the mileage.
WENDY W.Fast friendly and knowledgeable.
Raul T.The location in Golden Valley tried to rent a trailer to me that had a bald tire on it. So I had to travel to Kingman to pick up a good one.
Val W.None at this time.
John W.No comment.
Richard S.Patrick was wonderful. He got my car off the transport and I was on my way in no time!
Catherine W.You charged me 100 for faulty equipment. The lever on the trailer broke off while we stopped for the night came back outside and it was on the ground
Heather S.They told me that they had no room for the trailer after I had confirmation. They sent me to another location and they said they had no room. I beg for them to take because I had an appointment at the title company in 15 minutes. They let me drop it in the street.
Terry W.Nothing. They were prompt and professional.
Patrick K.Great service the manager / crew was jbest ever seeing in the whole dealership in the U S !
Frank S.HAVE APPLIANCE DOLLY'S AVAILABLE.
David S.Put a phone number on the contract for destination. I could not find the drop off location, and no number to call to ask directions, so tried to call U-Haul no number there either on any of the paperwork or text messages. Finally found a phone number on the glove box. I called them and was told my wait time was 45 minutes!!!! Here I am on side of road 26 foot truck, 20 foot trailer, none of which make it easy to turn around, and I'm supposed to sit there on hold for an hour. That is just wrong.
Alan C.one of my boys dropped off the unit, didn't get any receipt. the attendant told him he was good to go and sent him on his way. I returned and got the paperwork and a smile.
DAVID M.no comment
Michael Q.