I had a really bad exp. Uhaul because me a unit was available that I learned was NOT available when I arrived at the site. Fix this error to ensure future customers have a good experience.
Évaluations des clients Great Lakes Real Est Holdings, Lc
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Great Lakes Real Est Holdings, Lc
Great experience. Easy to move in-n-out. Staffs were friendly and helpful.
Great storage company
Lori at Offsite was super helpful and made the whole process of renting really easy. I was so grateful for her help, friendliness, and flexibility!
Wasn’t available during office hours on Friday. Wasn’t available to call on Saturday. Still have not been able to move stuff into storage
I accessed my unit three times in the four months I rented there. The main gate was always unlocked, wide open for anyone to enter. Don't expect any proactive communication from the office either.
I have not moved in yet but thank you for the friendly and efficient processing of the paperwork. I will be contacting you soon about navigating around the timing of the driveway repair.
Older facility, but we'll managed and maintenaned! All above questions are 5 out of 5 yes!
the process although short was super easy and the staff was very helpful.
I was not able to rent there because I needed temperature controlled, but the staff was very helpful!
GREAT customer service. Took few minutes to sign the papers. easy access and clean storage unit.
The outside lifting doors could be better cleaned and maintained. Many spiders and eggs sacs on the sides, inside and along the bottom of the door to A34. Spiders everwhere! Brought some home :-((
The website was easy to utilize and the staff were really nice
Good service: I would definitely use your facility again if need storage
Unit was really easy to access- there are two types, interior and exterior. Interior requires you to go down a short, narrow hallway, bigger furniture was tough. Poor lighting
Very helpful customer service move-in was simple and fast.
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