Évaluations des clients Greater New Life

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Greater New Life

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Kati F. le

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This was the absolute worst rental experience I have ever had. The location is subpar, and unprepared for my pickup. It was supposed to be ready at 7:30 am and was not in my possession until after 8:50 am. Once inside the uhaul, the bed was not swept out nor was there ANY gas in the tank. The customer service was also abysmal. I will never use uhaul again and would like my $65 worth of gas money back.

KENNY A. le

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Le client n'a pas laissé de commentaire.

selden N. le

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Its all good!

brooke A. le

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The truck was not cleaned out in the cab and the airconditioner was not blowing very strongly through the vents. But the truck ran well and the staff at u-haul was a very nice.

Yvonne R. le

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Le client n'a pas laissé de commentaire.

Eric T. le

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Le client n'a pas laissé de commentaire.

Hector G. le

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It was not open

John B. le

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Had a hard time finding the place and went to 2 places before the correct one.

donald B. le

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Le client n'a pas laissé de commentaire.

Cynthia M. le

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Better lighting at the drop off center

George M. le

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It’s a church parking lot. Don’t expect anyone to be there to help with your drop off. The lot has some sketchy looking people lurking around. I didn’t feel comfortable.

michael B. le

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We made a reservation that morning and went to the location the website said to go to, they told us they didnt have a truck for us and said the closest one was clear across town. So they added 30 miles to the reservation for us and we went up there. The new location was at a church, which was weird anyway. So we went inside to get the truck and they said "you have to wait until this baptism is done before you can get your truck." We were already like an hour behind our schedule from running around to find this truck and then we had to sit and wait for this baptism. Ridiculous. THEN like 3 hours later, I got a call from ANOTHER location down the street from the first one saying "are you going to pick up your truck?" WHAT!? I've never even heard of this place and if they had one, why did I have to go so far to get it from that other place? It really made my moving day a lot longer and more stressful than it needed to be.

John L. le

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If you say you open at 9:00am be there at 9:00am don’t show up at 9:30am after several calls from customer!! and clean the inside of truck cab when you receive them.

John D. le

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Le client n'a pas laissé de commentaire.

Mary S. le

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Le client n'a pas laissé de commentaire.

Erin M. le

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Le client n'a pas laissé de commentaire.

Jeramie M. le

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Le client n'a pas laissé de commentaire.

Raul S. le

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the gasoline tank was empty, inside was smelly, they did not give me a contract and nobody inspect the truck, I just received a key

Charles H. le

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Reserved the truck on wed.for sat. Went to pick it up and it was cancelled. Second time this happened Moving crew on the clock. Agent found a truck at another location with higher rates. Rented tryck with assurance it could be returned to lake los angeles. Returned the truck and was told it had to go to lancaster. Another $30 in gas and 30 miles in mileage. I was given an estimate of $323.72. You attempted to charge me almost $600.00 This is unacceptable. I have blocked you at my bank.

James C. le

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This was an obscure location to pick up a truck. It was not the location I chose when I made the reservation online. I reserved 24 blankets and they could only provide 6 blankets. Joseph wrote a hand written note on my contract but made no mention on the computer software.