Customer Reviews for Green Global Group Inc
(U-Haul Neighborhood Dealer)

649 évaluations

6045 Buford Hwy   Norcross, GA 30071

(770) 209-7792

Heures

  • Mon–Fri
    De 8 h am à 4 h pm
  • Samedi
    De 8 h am à 12 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(770) 209-7792

6045 Buford Hwy
Norcross, GA 30071

Services dans cet établissement :

Heures

  • Mon–Fri
    De 8 h am à 4 h pm
  • Samedi
    De 8 h am à 12 h pm
  • Dimanche
    Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer G. 
Évaluation :
2

Was informed to drop key in drop box they were closing when I arrived.

Sheena J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy S. 
Évaluation :
1

One of the guys there are very rude and disrespectful, please do not go there !

Thomas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanchiwa F. 
Évaluation :
5

Nothing!

Carmelyah H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Barry N. 
Évaluation :
1

I reserved a truck over a week in advance, including a rolling dolly and furniture blankets, but I didn't receive the dolly or blankets with the truck because they "ran out." No point in reserving in advance if they're still going to run out.

JOHN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cristian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seth H. 
Évaluation :
3

The staff at the location were nice and helpful, but the location itself was not the best. Plus, the app for "mobile check-in" wouldn't work and the desk staff told us that it rarely does. Thank goodness they were there because the app/website alone is horrible.

kevin l W. 
Évaluation :
1

I don't say anything

siratul I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AYODEJI O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHEN V A. 
Évaluation :
3

This location have a disorderly parking lot. Create lined parking spaces because if not a ‘fender bender' will happen.

William P D. 
Évaluation :
5

I was very satisfied with the sincerity ant attentiveness of these guys.

Cedric N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN ALTON JACK R. 
Évaluation :
5

Excellent customer service, easy pickup and I would recommend this location and team to my family and friends. They are prompt, professional and very easy to work with.

Newton S. 
Évaluation :
5

The customer service was excellent! The man that helped check us out was very patient , and clear with instructions. It was very quick. Also, a gentleman that works under the carport lent us an umbrella to go and inspect the uhaul during thunderstorms. Highly recommend this location.

NATHAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTHURO C. 
Évaluation :
2

Make it clear that trucks do not have ramps. Also clarify that rentals are local only, no one ways at all even in-town. I would not have chosen this location if I'd known these things.

myron H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harley B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl T. 
Évaluation :
4

The service was very good, however the vehicle AC was not working well, it kept cutting off whenever the driver accelerated.

suresh J. 
Évaluation :
5

Very Friendly and helpful staf

Sandeep S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew L. 
Évaluation :
2

Update your hours, especially on long holiday weekend. I booked my uhaul for Saturday May 28th at 1230pm but the location is closed until Tuesday May 31st but the Uhaul website let me book the truck without warning me the location will be closed. And of course upon my arrival I found out that Uhaul has no human for me to talk to so I had to call corporate on the phone to seek information and how to proceed in picking up an alternative truck. That process wasted an hour to two hours driving back and forth and also double booking my reservation. On another note, when I was able to pick up the key for the truck, the key wouldnt start the engine unless you pull it back a little. Nevertheless, my expectation for UHaul is now low and I will have to reconsider uhaul as an option for the next move.

Phuong T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John I. 
Évaluation :
5

Excellent friendly professional customer service

Ahmad E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jannesky G. 
Évaluation :
4

Nothing at this time.

shakida B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angela W. 
Évaluation :
5

Continue to maintain your good customer relationship.

Abayomi A. 
Évaluation :
5

This Uhaul location is top notch! I cannot identify an improvement opportunity. They were great!

Shantea S. 
Évaluation :
5

Super-friendly, easy to pick up the truck, great service..

Marius S. 
Évaluation :
2

Needs more parking spaces and organized process, it seems customers leave rental vehicles parks anywhere and no control over it.

Guiseppe M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
5

It was one of the smoothest and fastest pick ups I have ever had! Friendly and helpful staff!

Paulette D. 
Évaluation :
4

Very satisfied! Excellent service !!

MAIDLENE R. 
Évaluation :
5

Nothing. My experience was awesome.

Thomas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

giovanni O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daphyne R. 
Évaluation :
4

No one was there for us to talk to. Also there is a leak in the U-Haul and several of my items have been damaged by water. I will file a claim

Andrew M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexander S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thai N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Allison S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darren W. 
Évaluation :
5

Sales guy was very friendly and I am very much satisfied.

Salman S. 
Évaluation :
1

Arrived to pick up the truck and they said it was rented to another person and told us to drive to another location, to which we were told to drive back because they were supposed to rent the truck to me but had been holding it for someone with no reservation. Lots of back and forth and wasted time until 3rd party company management got involved. Management was very helpful! We were very thankful for “byron”.

eric D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHWAN W. 
Évaluation :
3

Make the vehicle a bit more clean

Ronald C. 
Évaluation :
1

I rented a 10' truck. They gave me a defective key. I drove the truck off the lot, we drove less than 2 miles off the road and the truck started having issues. We stop, tried to turn it on again and it didn't. The key was clearly having issues. When I went to give the truck back and ask for a refund they charged me $57 dollars, because according to the very rude employee I drove the truck out of the lot. I would like a full refund. I didn't use the service!

Francisco M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harwood J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Milton S. 
Évaluation :
1

Beyond angry about my experience with Uhaul

ELLE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan O. 
Évaluation :
5

Small uhaul office but awesome and helpful staff. Very friendly and helpful.

Chris P. 
Évaluation :
1

The operator of this U-Haul location is great. These review and comments are for U-Haul corporate: DO NOT SHOW MOBILE PICK-UP AND RETURN OPTION IF YOU CANNOT DELIVER!! I planned my whole event around the flexibility of "Mobile" PIck-up and Return. Yet, none of that worked. You messed up the major part of my event. Please remove this option from the website until it actually works.

Brian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas L H. 
Évaluation :
1

WORST UHAUL LOCATION I HAVE EVER USED. STORE IS NASTY. VERY UNPROFESSIONAL AND RUDE. THEY CHARGED ME FOR GAS AFTER ME PUTTING GAS IN THE TRUCK AND HAVING PHOTOS. I ALWAYS YOU A CORPORATE LOCATION AND ONLY USED THEM DUE TO LAST MINUTE BOOKING BUT I REGRET IT AND WILL NEVER USE THEM AGAIN.

Vyllora H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maximiano R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gilson O. 
Évaluation :
1

THE TRUCK THAT I RENTED WAS INFESTED WITH ANTS, DIRTY AND THE TRUCK HAD SEVERE IGNITION SWITCH PROBLEMS. THEY STATED THE TRUCK NORMALLY HAS ANTS. THE PROFESSIONAL THING TO DO IS FIX THE ANT PROBLEM BEFORE RENTING OUT THE TRUCK AND FIX THE IGNITION SWITCH SO YOUR CUSTOMER DOES NOT HAVE A CONSTANT ISSUE WITH CRANKING THE VEHICLE UP. WHEN I CONTACTED THE DEALER THEY ASKED IF I COULD BRING THE TRUCK BACK SO THEY COULD SPRAY IT OUT ! I ASKED IF I COULD RETURN THE VEHICLE AND HE SAID “HE WILL NOT REFUND” ! I DIDNT ASK FOR A REFUND I ONLY WANTED TO RETURN THIS PROBLEM TRUCK . WHEN I RETURNED THE VEHICLE THE OWNER WAS SO RUDE AND ARGUED WITH ME ABOUT THE CONDITION OF THE TRUCK . PLEASE CHECK THE VEHICLE OUT FIRST IF YOU RENT FROM HERE !! THEY WILL NOT ACCOMMODATE AND WILL ARGUE AGAINST THERE PROBLEMATIC TRUCKS!! BEWARE !!!

Brittney B. 
Évaluation :
4

The only issue I had is that the hand truck and moving blankets I requested were not available. Otherwise the van was great, easy to drive.

Cynthia M. 
Évaluation :
2

Truck had a leaky roof. We had to drive through tropical storm Fred and a lot of my boxes got soaked because of the leak. Also, the wipers functioned horribly, the wheel alignment was off and I needed to stop and add air to the front passenger tire because it was deflated so much. Wondering how often and thoroughly your trucks are checked and serviced so that they are safe for your customers.

George V. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Natilie B. 
Évaluation :
4

subbed a 15 foot for a 10 foot, and didn't have any pads. Probably should call/email customer to see if that's ok.

Charles F. 
Évaluation :
5

The whole process went off without a hitch or any issues. Will definitely use again.

Kevin G. 
Évaluation :
3

The location is very crowded and very hard to park the trucks and make turns due to all the rental cars they have. Personnel was super nice and very helpful but the location could be better.

Mary C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Micheal T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Armelia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doubea P. 
Évaluation :
5

Andrew is very friendly. The staff is good vibes

Penelope T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Niiya C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany S. 
Évaluation :
3

Location was convenient, but parking the 26 foot truck was difficult in that lot.

Nancy M. 
Évaluation :
5

VeryNice people

Melanie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

siulys R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bahram K. 
Évaluation :
3

The people at both locations did their jobs well. The only issue I had was with the quality of the truck itself, specifically the steering. I drove commercial trucks that required a CDL for over 10 years, so it wasn't that difficult for me to manage. I would imagine that a novice or inexperienced driver would have had a hard time just keeping the truck in their lane on the highway.

Colin S. 
Évaluation :
5

Easy process

Sarah M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslye K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslye K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Briana M. 
Évaluation :
5

Excellent, friendly customer service! We are satisfied customers and neighbors!

Nancy T. 
Évaluation :
5

U-haul location always a hit and miss. This Location definitely one of the best. People who work there are all friendly and helpful.

Yue S. 
Évaluation :
5

Staff was great no change

DAWNISHA M. 
Évaluation :
5

Y'all are THE BEST! Keep up the excellent work and customer service!

Briana M. 
Évaluation :
3

Easy experience. Reserved the day before, truck was ready and clean. Staff was very helpful and professional. Charges exactly as quoted and expected. Merci!

Randal T. 
Évaluation :
4

they didn't seem to be expecting the truck even though it was on my drop off location but they were nice and accommodating.

TERESA E. 
Évaluation :
2

I requested the contactless pickup so I could move at my own pace, luckily, I called to double check my reservation. I was told that the place closed at noon, but if I hurried I could pick it up. I told them I requested contactless, I was then told they don't offer that.路 When I got there, the price had gone up and the truck had less than a quarter tank of gas. I was given a small discount to offset the gas, but when I returned it with three quarters of a tank, they would not refund the overage. Overall I'm ok with U-Haul, but the pickup location was lacking in communication, and customer service.

DEANNA W. 
Évaluation :
4

Fast and friendly service. Thxs

Lisa A N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karoly K. 
Non les évaluations ont été soumises pour cet établissement.

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