Évaluations des clients Green Valley Chevron

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Green Valley Chevron

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Debbie S. le

Évaluation :

Very nice guys ,I believe it is a new location,lack of knowledge, but very willing to help

Mary Elizabeth K. le

Évaluation :

Staff not trained. Inside a convenience store so, if a store customer comes in, employee leaves you to wait on them.

Gary P. le

Évaluation :

Went on line to avoid time checking in. Got to store...still could not get vehicle because they could not check in from previous renter. So, advance online check in was a waste.

Robert S. le

Évaluation :

See above!

John T. le

Évaluation :

Le client n'a pas laissé de commentaire.

John S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Les F. le

Évaluation :

Great Location! Fast and friendly service.

BOBBY C. le

Évaluation :

dropped a trailer off at a location in Sahuarita Az and was told by an associate at this location that I would receive an email but I never did until I went to the drop off location the next day and asked where the email is that I was told I would receive. It was a different associate that day and really didn't seem to know what was going on. I tried calling their boss but didn't get an answer and didn't get a call back from him. Finally after all the running around and hassle the on duty associate finally figured it out. But if I ever need to drop off a uhaul rental again I will definitely find a different location and I will not recommend this location to anyone.

Lloyd P. le

Évaluation :

This drop off location was great; one of the best experiences we had with UHaul ever. The owner complimented us on how clean we left the truck and went out of his way to make sure our experience was a positive one!!!

Marcel H. le

Évaluation :

everything was great staff at the location was very kind and friendly

JERRY L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gary T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard V. le

Évaluation :

I had an online reservation and they were trying to charge me again.

rudy n. le

Évaluation :

Le client n'a pas laissé de commentaire.

terry w. le

Évaluation :

Service help friendly but would rather deal with a regular uhaul dealer who is likely to have washed the windshield pre-checked the vehicle for damage.

Richard S. le

Évaluation :

Truck was dirty and box was littered with rope fragments. Lady was overworked and multi tasking as well as possible but place was understaffed

Michael M. le

Évaluation :

They care, Joshua at North Las Vegas and Henderson Fiesta Hotel and Casino do NOT !!

Pauline S. le

Évaluation :

Wrong number no information on number to call

mary p. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jo H. le

Évaluation :

Everything was as expected.

Robert P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Vinny O. le

Évaluation :

Very professional and quick to help when I had an issue. Great team

Christopher W. le

Évaluation :

The staff was horrible and unprofessional. Kept discussing their hangover and taking breaks while helping me. What should have been a 5 min transaction (I did all work online) took over 20 min.

Peggy A. le

Évaluation :

not very good signage from Continental or Frontage Road. this is the only improvement we would suggest everyone was very helpful!!

Rick S. le

Évaluation :

Le client n'a pas laissé de commentaire.

mike g. le

Évaluation :

Le client n'a pas laissé de commentaire.

Douglas M. le

Évaluation :

There was confusion on my reservation for an 4X8 trailer. Fortunately Jason the regional representative was at the location and he allowed me to take the trailer and handled the reservation. Still, I waited 20 minutes. I don't know if Jason was not luckily at the location, I would have had my reservation fulfilled. When you go to the station, it is difficult to know where to go or who talk to. When I returned the trailer, I disconnected it and put it away. I'm not sure if the two young people at the counter knew what they were supposed to do.

Val M. le

Évaluation :

While the local agent was very friendly and professional, the overall experience of U-Haul was very poor. I had called about 10 minutes before I arrived at the location to a regional U-Haul office and I was assured that my truck was there ready for pick up. Once I arrived, the truck was not there. And I was then sent to another location that was about 30 miles away. Fortunately, when I walked away from the location and crossed the street, I saw my truck arriving at the location. I was able to pick it up. While it all worked out in the end, I felt like it was a very unprofessional experience on the part of U-Haul. And it was very frustrating. Additionally, I tried to use the mobile pick up, and it told me that my equipment wasn’t ready and that it was it at the right location.

JOE B. le

Évaluation :

UHaul needs to invest in calling the rental location to make sure that vehicle is there> .. stop calling consumer the day before to make sure they are still renting .. .call the rental location and make sure that they are going to come thru.