Évaluations des clients Greenup Inn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Greenup Inn

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Peggy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephen F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joshua R. le

Évaluation :

The online customer service person that I worked with was beyond terrible. He was not helpful and just kept telling me what he couldn’t do instead of what they could do. This started because I was told 2 hours before my tea that my vehicle I rented was not available and that I would have to drive an hour to get the trailer I reserved. No other options, I ended up driving 30 minutes to get a truck for double the price and told they can’t do anything to help.

James D. le

Évaluation :

Great customer service

Richard D. le

Évaluation :

Got there the night before actual drop off and they still took care of me

Todd C. le

Évaluation :

Tried to book on line. The system did not show this location having needed equipment. I prefer to do business local your system did not let that work easily.

Jean Pierre K. le

Évaluation :

Le client n'a pas laissé de commentaire.

daniel E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Harold R. le

Évaluation :

I had all kinds of problems with a "smart phone system". But the Greenup people were very helpful.

Bradford C. le

Évaluation :

Pick-up location was 60 miles from our home. This is not what I call "local" which is what the U-Haul store in Urbana, Illinois promised when I made the reservation. The proprietor runs a liquor store/no-tell motel and U-Haul. An interesting business combination, but not one I would have sent my wife to do business at.

Harold R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Crystal M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amanda H. le

Évaluation :

Le client n'a pas laissé de commentaire.

david E. le

Évaluation :

This is a great location available for folks in Greenup to transact with UHAUL. Ash and his wife are very accommodating and easy to work with. They operate a motel so they have good schedule availability. There is plenty of room to maneuver vehicles (trailers and large trucks) and this is helpful when it is time to pick up and drop off your UHAUL rental.

tiffany M. le

Évaluation :

We ordered a dolly which it said we were guaranteed but while we waited we watched him give one to someone else then we didn't end up with one. He had to refund us the money

Emily P. le

Évaluation :

excellent

john M. le

Évaluation :

Ash was excellent. No issues dropping off. Great to work with.

Richard R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joyce W. le

Évaluation :

All interactions were friendly and accommodating!! Would definitely go back. Ash was very helpful.

Alan D. le

Évaluation :

The younger couple that run this business were very helpful and courteous.

Kevin L. le

Évaluation :

Had to sweep box out before I could load. Box has a sticker In it saying say $25.00 by clean box out when done.

Ash S. le

Évaluation :

Best service, in and out in no time.

Justin C. le

Évaluation :

Watch the fuel gauge and take pictures before and after. Also, please be aware of a delay getting your truck. I waited 28 min in the rental facility (liquor store!), then they tried to say I returned the truck late.

Donna S. le

Évaluation :

When I went to the U-Haul location in Effingham IL I put my $60 cash down and the lady there told me that I would only have to pay the remaining balance of $64 when I picked up the trailer which might be as far as 15 minutes away. Later that night I find out that in order to get the trailer I must drive 35 each way out of my way to Greenup. I called to schedule a pick up and was told that if I came in between 5-6 on Wednesday night as he would have someone else there so he could get me taken care of. I arrived at 5:30 as nI told him I would. He keep waiting on people before me that arrived after I did . He told me at the time taht they needed me to drop it in Saginaw instead of Gaylord, Mi as that is where it was needed I told them that was 2 hours each way from where I live and tehy told me if I would do it the charge would only be $75 instead f the total of $124 that I was told it would be so I said Ok. Then he informs me that the $60 that I was told from teh lady in Effingham, IL would not be taken off but would be given to me in cash at teh time I return the trailor which of course upset me as that is not what I was told at the place I reserved the trailor. I told him that I expected it in cash as that is what I paid with. He said yes of course it would not be a problem. Well it was when I went to drop it off they told me no a check will be mailed to me . Right the check is in the mail no way. I needed the cash to get back home I had already gone 4 hours out of my way there was no way they informed me not their problem. I called teh man in Greenup and he said yes they sould give me the 60 there. They told me that the only way i could get it back and not be mailed id to take it to another place 15 minutwes away which is what I wound up doing. This is very poor service and being a Realtor I will let my clients know not to use Uhaul as you will get the run around andf very poor sevice.

Juanita V. le

Évaluation :

It would be nice if there was cruise control in the trucks. When driving a long way, your leg gets tired and cramps. We did have to sweep out the truck. Better pads would be nice too. Truck ran well and did good on the very wet roads.

SCOTT S. le

Évaluation :

Great people. Great help. Great attitude about my presence. Unlike where I picked up. Those people act like it's a real pain in the ass to do what they're getting paid to do.

Kyle W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Debra B. le

Évaluation :

He came in early and hurried to get the truck ready because he knew I was stressed and in a hurry. Very nice

Chris E. le

Évaluation :

Have the trailer at the pickup location as promised and not make the customer go 60 minutes out of there way to pick up the trailer themselves! Very Poor.

John D. le

Évaluation :

Le client n'a pas laissé de commentaire.